We had a fantastic stay at the hotel. The staff were very friendly and even came out to greet us in the parking lot during check-in. The lobby and hallway were bright, clean, and well-organized. The room was spotless and there was nothing to complain about in terms of cleanliness. The hotel also had great facilities and ample parking. Its location was perfect, as it was very close to a popular night market where we enjoyed plenty of delicious local food options. Additionally, there were shopping malls within walking distance, allowing us to conveniently explore the shopping spots in this city.

Nothing, all great.

Very clean room, helpful staff; Good coffee at breakfast; coffee making facilities in the room. Room was changed upon request. Convenient location near night market and restaurants. Complimentary coffee, tea, and hot steam bun.

We had a fantastic 4-night stay in a spacious room near a vibrant night market with lots of delicious food options. The hotel's location, adjacent to a university, was perfect for exploring the lively streets filled with shops and convenience stores. The room itself was clean, modern, and offered a comfortable stay. The staff were friendly and spoke English well, making our experience even better. a great place to stay in a bustling area.

That the hotel did not offer VOD shows on their televisions, limiting our entertainment options in the room.

Cleanliness was exceptional, with spotless and well-maintained rooms. The hotel facilities were top-notch, providing coffee making facilities in the room and a complimentary internet lounge with steamed buns and beverages. The location was perfect, with lots of shops and restaurants around and a bus stop directly in front of the hotel. It was also close to the Taichung buses station, offering easy transportation options. The breakfast was outstanding, with a wide variety of delicious Asian and Western choices, including warm milk tea and a refreshing cold beverage upon check-out. The staff were incredibly helpful and courteous, boasting high proficiency in English and delivering excellent service throughout our stay.

There was nothing we didn't like.

Convenient and Comfortable Stay

Noisy Gym and Breakfast Service

Great location, helpful staff, complimentary amenities, spacious and clean rooms, convenient laundry facilities.

Nothing, it was perfect.

I absolutely loved my stay at this hotel! The location was perfect, situated in a lively area with plenty of food options and stores nearby. The service provided by the staff was exceptional, making me feel right at home even though I was far away. The room was spacious and comfortable, with all the amenities I needed including air conditioning and a flat-screen TV. The hotel also offered a delicious breakfast buffet with a wide variety of choices, including both Asian and Western options. I couldn't have asked for a better experience.

I would highly recommend this hotel to everyone.

Good room size, world gym access, convenient night market nearby, thoughtful gestures, good breakfast, helpful staff.

Nothing everything was great.

The hotel staff was really nice and friendly. the location was also great, with lots of nearby shopping and dining options. Another advantage was the complimentary use of the gym facilities.

As a Westerner, I would have liked more variety besides just bread and eggs. while there was a washer and dryer available, there was often a long wait since there were only two available on each floor.

Great location opposite shopping district and near ZhongYou shopping centre. Hotel provides free laundry facilities. The reception staff are very helpful and go out of their way to assist with tourist information. Cozy, clean, comfortable rooms. Partnership with nearby gym is a plus for fitness enthusiasts.

During our new year stay, we really enjoyed the convenient location of the hotel. It was situated in a busy and vibrant area with many shops and restaurants nearby. This made it easy for us to explore and find places to eat. Additionally, there was a bus stop right in front of the hotel, making transportation around the city hassle-free. the staff at the hotel were also very friendly and helpful, always willing to assist us with any questions or requests.

I had a wonderful stay at this luxurious hotel. The staff were incredibly friendly and greeted me warmly upon arrival. The lobby and hallway were bright and clean, creating a welcoming atmosphere. My room was spacious and immaculate, with a comfortable bed and a nice shower. The hotel's location was fantastic, with a department store and a popular night market nearby. the Lailai Hotel provided enhanced comfort and quality services, making my stay truly enjoyable.

I highly recommend this hotel to family and friends. It offers excellent amenities and is conveniently located near a department store and a popular night market.

I really got great value for my money at this hotel. The room was spacious and comfortable, and I loved being able to use the world gym. The location was perfect with a night market just a stone throw away. The staff, especially Nina, were incredibly helpful and friendly, making my stay feel like home.

The hotel breakfast menu could be improved with more variety and replenishment of dishes that were running out.

The breakfast selection was diverse, with both Asian and Western choices. The hotel provided warm milk tea alongside coffee and regular tea. The staff was helpful and friendly, and the rooms were spacious and clean. The hotel also had a gym available for guests to use.

We had a fantastic stay at this luxurious hotel. The location in a lively area made it convenient for us to explore the nearby night market and restaurants, all within walking distance. They even offered complimentary coffee, tea, and hot steam buns, which was a delightful surprise. The spacious and clean rooms provided enhanced comfort, and the staff's attentiveness to our needs was truly outstanding. We also appreciated the hotel's amenities, such as the free self-service laundry, which is rare to find in hotels nowadays.

This hotel comes highly recommended for families as well.