I stayed at Novotel for two nights to visit my long lost old girlfriend. The free airport shuttle was really convenient and the staff, especially Gloria @ Chien Chien, were so friendly and helpful. The spacious and clean room had a huge king-size bed, and I loved the free sports room where they even moved the ping pong table for me. The Chinese restaurant on the second floor had delicious food and excellent service. The hotel's location next to the MRT station was very convenient. Thank you, Novotel, for making me feel at home during my stay.

I recommend this hotel.

I recently stayed at Novotel and had an excellent experience. The hotel's location near the airport was incredibly convenient, and the free shuttle service made getting to and from the airport a breeze. The room was beautifully decorated and provided a peaceful and clean environment. What truly stood out was the exceptional staff. Lucy and Simon went above and beyond by arranging a fantastic guide for our layover and ensuring we made the most of our limited time. The breakfast offered at the hotel was also fantastic. I highly recommend Novotel for its convenience, friendly staff, and comfortable accommodations.

Convenient location near airport, with free shuttle and MRT access. Sparkling, modern rooms. Helpful, friendly staff. Great amenities and soundproofing.

Convenient shuttle service. Helpful staff. Spacious room and bathroom. Large breakfast area. Attentive service staff. Layover-friendly. Clean and comfortable. Reliable shuttle bus/van.

Nothing that I didn't like.

Conveniently located near the airport with a free shuttle service. The helpful staff assisted with wake-up calls and taxi reservations. The room had all necessary appliances for a comfortable stay. Full breakfast included. The Square eating venue offered a variety of dining options.

The breakfast buffet and workout area were excellent, especially the mirrored section for martial arts. Sharon couldn't travel, but Jean Armitage and Lynn Butler had no issues checking in. Met the delightful head chef and manager, Mary. Recommended for other visitors.

The convenience of this hotel was unbeatable. the free shuttle service to and from the airport was a major plus, especially with such a short distance. the fact that breakfast was included in the day rate was a great bonus, making mornings hassle-free. the spacious room provided a comfortable stay.

The additional charge for a few extra hours of stay. It felt a bit excessive considering the hotel's location and the fact that many guests are simply stopping over for short transit stays.

I recently stayed at a hotel near the airport for one night before an early flight, and I had a great experience at Novotel. The hotel is just a 5-minute shuttle bus ride away from the airport, which was convenient. My children loved the indoor swimming pool, which gave them a chance to relax and have fun. The staff was very accommodating and even provided an extra bed in our room. I was impressed that they didn't charge any additional fees for this. When we checked out early in the morning, the hotel even gave us a takeaway breakfast set with breads and orange juice or water. I was very impressed with the service and would definitely stay at Novotel again if I'm in the area.

No issues at all, everything was great!

The value for money at this hotel was great, with comfortable and well-appointed rooms. The location was perfect, just a few minutes away from the airport. The staff were friendly and genuinely cared about our comfort.

The breakfast selection could have been better, with more options available.

I had a fantastic stay at this hotel! The best aspects were the convenient location right next to the airport, making it easy to access via public transport or the hotel's shuttle bus. The hotel facilities were top-notch, with two play areas for kids and a great selection of kitchen toys in the buffet restaurant. My daughter had a blast playing there! The cleanliness of the hotel was also impressive, and the staff were attentive and accommodating. Additionally, the breakfast spread was delicious, with a wide range of local and international dishes, including sashimi.

Nothing at all.

The hotel is conveniently located near the airport, making it perfect for early or late flights. The check-in process is smooth and fast, ensuring a hassle-free start to your stay. The rooms are spacious and well-appointed, with amenities such as ironing equipment and comfortable bedding. The breakfast buffet offers a wide selection of delicious options to satisfy every palate. the hotel provides a free shuttle bus service for easy transportation to and from the airport.

Although the hotel offers a great location and excellent amenities, there was an issue with the shower not draining properly in one of the rooms.

After a long day of traveling, we were delighted to find that the hotel shuttle from the airport was convenient and easy to locate. We were warmly greeted by the front desk staff, who made us feel welcome right away. Our room on the 7th floor provided a stunning view of the airport tarmac, and we appreciated the spaciousness and comfort of the accommodations. The hotel's large pool and hot tub area were a great way to relax and unwind. Additionally, the hotel's location next to the MRT made it effortless to explore downtown Taipei during our stay. Despite a minor issue during checkout, the majority of the staff were friendly and helpful. I highly recommend Novotel for its cleanliness, convenience, and excellent choice for transit travelers.

The hotel is modern and convenient, with a great indoor pool and gym. The breakfast buffet offers a wide variety of delicious options, including made-to-order omelettes and a selection of Japanese and Chinese foods. The free shuttle and 24-hour restaurant were also appreciated.

There was nothing I didn't like.

Very near to airport, big and comfy room, great indoor swimming pool, excellent service.

Can't think of anything.

Convenient location near the airport, making it easy to catch an early flight. the hotel provided an upgrade and a warm welcome note, showing good customer service. - the executive suite was spacious and well-appointed, with separate living and bedroom areas. - the complimentary airport transfers were a convenient perk. - the automatic tinted glass in the bathroom was a unique and impressive touch.

Limited dining options nearby, as there was no grocery store and the hotel food was average. The beds were too hard for many Western guests' comfort.