The staff is friendly and helpful, especially Hannah who accommodated our vegetarian food requests. The resort is child-friendly with attention to detail for babies. Spacious rooms with beautiful canal views. Enjoyable live shows.

There was nothing I didn't like.

Our family had an amazing stay at a resort by the river. The guest room was spacious with a fully equipped bathroom and a lovely view. We enjoyed a river trip and a walk in the park with beautiful views. The breakfast had a wide selection of delicious options. The hotel also had a nature park with animals and games for kids. The staff were attentive and helpful, providing pick up and drop off services. I highly recommend this hotel for a wonderful family vacation.

Spent Christmas at this resort and it was fabulous! The rooms were incredibly spacious, with comfortable beds and a balcony overlooking the stunning views of the surrounding nature. The breakfast was fantastic with a wide range of Western and Chinese selections, and the free boat ride around the resort was a highlight. Plus, the hot spring spa was a perfect way to unwind after a long day of exploring.

The resort was a bit far from the city center, so going out to explore required transportation. However, the resort did offer buses and tour packages.

This hotel is a luxurious venue with exclusive amenities that fulfilled our needs. The Spa & wellness centre provided the ultimate relaxation experience, while the outdoor swimming pool and sun terrace offered stunning views of the gardens. The restaurant was exquisite, providing delicious food and an unforgettable in-room breakfast experience. The private facilities were exclusive and added to the luxurious atmosphere. The location advantages were also advantageous, providing easy access to nearby attractions.

We did experience one minor issue during our stay. The service was excellent, however, the seasonal outdoor pool was not as clean as we expected.