The reliable and fast WIFI was perfect for teaching my online conference. The staff were incredibly friendly and helpful, making me feel welcomed from the moment I arrived. The suite was sparkling clean, with comfortable beds and a stunning view of Mount Meru. The breakfast buffet was exceptional, and the hotel grounds and swimming pool were beautiful. I also appreciated the airport pickup and drop off service and the availability of safari tour operators on-site. a fantastic experience!

Strongly recommend this hotel.

Great day room. We had a "day room" included here before our flight. To our surprise, we were provided with a private room for the day. The room was well-appointed and comfortable, very modern. The hotel has excellent amenities, including conference rooms and multiple restaurants with varied and delicious lunch choices. The hotel is a perfect place to rest before or after a safari trip. The pool, rooms, and furniture are all up to a very high standard. The setting is tranquil and relaxing, creating a wonderful atmosphere. The breakfast is also great. Overall I would highly recommend this hotel for a comfortable and enjoyable stay.

Convenient location near the airport and attractions. Clean and adequate rooms. Well-equipped gym and lovely pool. Excellent breakfast and friendly staff. Fast check-in and check-out process. Responsive to requests. Good emergency response system. Helpful concierge service

Everything was spot on.

Mount Meru Hotel is conveniently located in the shopping district, making it easy to explore the surrounding area. The hotel boasts a beautiful garden, perfect for relaxing and enjoying the views of the nearby golf course. The rooms are clean and well-appointed, providing a comfortable stay. The staff at the restaurant are friendly and attentive, ensuring a pleasant dining experience. Additionally, the breakfast offers a variety of options to satisfy different tastes.

There were some instances where the service fell short of expectations.

From the friendly and welcoming staff to the impeccably manicured grounds, this hotel exceeded all expectations. The pool area was clean and convenient, and the food service was delicious. The breakfast buffet was a standout, with a wide selection of tasty options. The hotel also offered a full-fledged spa, perfect for relaxing after a long day of safari. Special mention goes to the super helpful staff, particularly Hosanna at the front desk, who made our stay truly memorable.

Can't recommend this hotel highly enough.

During my stay at the hotel, I had a memorable experience that showcased the commitment to customer satisfaction. I lost my airline baggage, but thanks to the exceptional service of a manager at the front desk, Augustine Daniel, I received my luggage before checkout. Augustine went above and beyond to ensure that my needs were met, demonstrating the hotel's dedication to upholding their country's image as a welcoming tourist destination. This level of commitment is commendable and sets Mount Meru apart.

Even though there were some minor issues with the service, Mr Augustine Daniel swiftly resolved them to my satisfaction. It was clear that the hotel values their guests' feedback and takes action to improve.

Beautiful grounds, comfortable rooms with good WiFi. Exceptional breakfast and buffet restaurants. Stunning view of Mount Meru. Large pool and friendly, professional staff. Convenient airport transfer and on-site safari tour operators.

Clean and comfortable rooms with a great view of Mt Meru. The check-in process was smooth and the staff were friendly. The buffet dinner and breakfast were delicious. The hotel has a beautiful garden and a lawn for relaxation in the evening. I had a great experience and would recommend this hotel.

Great hotel and location, friendly and professional staff. Would definitely return. Nice views of mountains and maintained garden.

We had an amazing time at the hotel! The friendly staff made us feel like we were at home. The pool was clean and the poolside bar had delicious food. The breakfast buffet had a wide selection and was absolutely delicious. The hotel grounds were beautifully landscaped. There was even a shop in the lobby for Tanzanite.

We felt extremely safe and had no complaints during our stay.

Great location with a beautiful garden and friendly staff. The rooms were spacious and clean, providing a safe and comfortable experience. The hotel also had swift check-in and excellent service, with a helpful and professional staff. One advantage that I enjoyed was the availability of an excellent shower, allowing for a refreshing stay.

The beddings were not up to par, with sheets and blankets instead of fitted sheets and duvets. This outdated choice made it uncomfortable to stay, as I constantly had to fight to keep covered and found everything on the floor in the morning.

The breakfast was excellent with a variety of options. It was nice to have complimentary toiletries and bottled water in the room. The hotel is situated in a convenient location near the airport and city center. The staff was friendly and accommodating.

The overall cleanliness of the room could have been better, especially the bathroom. The Wi-Fi was spotty and unreliable, which was frustrating.

I had an amazing stay at this hotel. The staff were friendly and welcoming, making me feel right at home. The hotel facilities were top-notch, with a large and clean swimming pool and a full-fledged spa for relaxation. The location of the hotel was perfect, being close to the city center and offering a beautiful view of Mount Meru. The breakfast provided was exceptional, with a wide selection of delicious dishes. the cleanliness, hotel facilities, fantastic location, and friendly staff made my stay memorable.

It was all superb.

The hotel is located in a central area, making it convenient for exploring the city and enjoying the local attractions. The staff here were extremely helpful and friendly, providing excellent customer service. The rooms were comfortable and well-maintained, allowing for a restful night's sleep. Additionally, the hotel offered a wide range of amenities and services, including room service, laundry, and airport shuttle. we had a great experience here and would highly recommend it to our friends.

Fast check-in and check-out. Responsive staff on the app. Friendly and helpful staff. Effective emergency response system. Clean hotel with good facilities. Good quality food. Reliable and fast WIFI. Super friendly and helpful staff.

Nothing to complain about at all.