had an amazing stay once again in arusha. rich hotel exceeded all expectations with their warm and helpful staff, clean rooms, and delicious restaurant food. perfect location near the central market and felt safe as a solo female traveler.

Security deposit box missing.

Convenient location near bus terminus, easy commute. Affordable rates, excellent service. Good food and breakfast. Reliable Wi-Fi. a worthwhile experience in Arusha.

This hotel offers great value for money with reasonable prices and attention to detail. The location is fantastic, right in the heart of the bustling city center of Arusha. The rooms are comfortable and clean with a beautiful view of Mount Meru. The staff here are friendly and the basic amenities are well taken care of. The breakfast provided is also a nice addition to start the day.

No significant issues, everything was satisfactory.

We loved staying at a hotel in downtown. the manager, Douglas, and the staff were amazingly friendly and helped us out whenever we needed. the hotel had a great restaurant, and our room was spotlessly clean and comfortable. Plus, we were treated to a breathtaking view of Mt Meru! the location of the hotel was perfect, right in the heart of the bustling center, and we were close to the bus station which made exploring the area so convenient. a fantastic mid-range hotel that we highly recommend.

Nothing, all was 😊.

During our stay, the wifi at Rich Hotel worked perfectly, allowing us to stay connected and productive. The room was small but clean, and the desk provided was a helpful addition for my business needs. The staff was incredibly friendly and accommodating, even allowing us to check out slightly late for our flight. I'll definitely recommend this hotel.

The hotel is centrally located, making it convenient to explore the nearby main market and commute from the hotel. The staff are friendly and polite, providing excellent service throughout the stay. the breakfast provided is delicious and satisfying.

There seemed to be some mold/mildew issues in the rooms.

The hotel is conveniently located near the city center, making it easy to explore the surrounding area. The staff is friendly and helpful, going out of their way to assist guests with arranging activities and tours. The rooms are clean and comfortable, with a nice shower and good amenities. The hotel offers a flexible check-in policy, making it convenient for guests.

The breakfast options could use more variety to cater to different tastes.

The management at Rich Hotel impressed us with their professionalism and prompt response to minor issues. They even offered to refund us $10 as a gesture of their dedication to customer satisfaction. The room was clean and had ample hot water, and the internet connection was excellent. The hotel is conveniently located next to the central market, making it a great choice for exploring the city. Despite a few drawbacks, such as an older bathroom and average food in the restaurant, our overall experience was positive. I would recommend this hotel for a comfortable stay in Arusha.