Customer service excellent. Location excellent. Comfortable room with kitchen area. No deposit. Great shuttle service. Beautifully designed and efficient room. Excellent air conditioning. Nice staff. Central location.

Nothing could have been better.

The room felt like a cozy apartment, with sliding panels that divided the bed and sofa, creating a separate bedroom and living room. The kitchen was fully equipped with a sink, stove top, and full-sized refrigerator, complete with pots, pans. The bathroom had a nice touch with a seat in the shower. The big windows in the "bedroom" let in plenty of natural light, but there were also thick curtains to block it out when needed. The staff was incredibly friendly and helpful. The location was ideal, with lots of restaurants, bars, and a mall nearby. The BTS and Terminal 21 were only a short walk away.

Nothing could have been better. 😊

The hotel's location is very convenient for transportation, as it is near the BTS and MRT stations. It is also within walking distance to the Terminal 21 shopping mall. The rooms are spacious and well-appointed, with a fully equipped kitchenette. it is in close proximity to the lively nightlife area of Soi Cowboy.

Some guests mentioned that the swimming pool was small and not kept clean.

Lovely surprise with functional kitchenette, helpful and friendly staff, great location near MRT and BTS stations, good value breakfast, easy laundry process, nearby excellent massage place and good Thai and Japanese restaurants.

Didn’t dislike anything about the property.

We had a comfortable stay at Citadines. The facilities provided were great. The cafe in the lobby impressed us with its delicious congee and fantastic coffee. The location at the junction between Sukhumvit and Asoke was very convenient for getting around, and Terminal 21 was a great place for food.

The hotel is conveniently located in the center of the city, making it easy to explore nearby shops and transport options. It is within an acceptable walking distance to Terminal21 and Health Land, providing added convenience for guests. The front office staff is known for their alertness and friendly demeanor, ensuring a pleasant check-in and check-out experience.

The breakfast options were not up to standard, with limited choices available.

The rooms were super comfortable, with well-equipped kitchens and a jaw-dropping pool. The fitness room had everything we needed for a great workout, and the breakfast buffet was mind-blowingly delicious and affordable. The staff were incredibly pleasant, and the location was perfect, just a short walk to the metro and a jaw-dropping shopping center. Plus, there were amazing food options nearby. our stay was absolutely fantastic and EXCELLENT value for money!

I got amazing value for my money at this hotel. The room was lovely and comfortable, with everything I needed for a long stay. The location was very central, close to the metro and SkyTrain station. The staff were friendly and welcoming, making my stay even better.

The hotel breakfast menu could have been improved with more variety of options.

our recent stay at citadines was absolutely amazing - it exceeded our expectations! the location was perfect, close to entertainment, shopping, and public transport. the staff were friendly and helpful. we loved the clean and comfortable rooms. the swimming pool and washing facilities were a great addition. overall, a fantastic stay!

bed bugs incident

I loved the value for money at Citadines Sukhumvit 23. The room felt like my own little apartment with a kitchen, separate areas, and a comfortable bed. The location was fantastic, with massage parlors, convenience stores, and the metro all within a short walk. The rooftop pool was a highlight, with stunning views of the cityscape. The staff were always friendly and helpful, making my stay even more enjoyable.

The food for breakfast could have been better with more Asian flavors. It would have been nice to have the old-style breakfast room with its wide assortment of freshly cooked eggs, tropical fruits, and salads.

Great location near public transportation and convenience stores. Spacious rooms with good amenities and comfortable beds.-The pool and gym facilities were a nice addition.

The surrounding area was not family-friendly and had a seedy atmosphere. The hotel had low ceilings and uncomfortable beds.

Located near public transportation and shopping mall, rooms equipped with utensils and comfortable decor, friendly and accommodating staff, enjoyable breakfast options, good value for money.Friendly staff, well-equipped rooms, good location near transport and shopping, clean and convenient facilities.

The hotel is conveniently located within walking distance to Terminal 21 and Health Land, making it easy to access popular shopping areas and enjoy a relaxing spa experience. The rooms feature a small kitchen area with utensils, providing guests with the convenience of preparing their own meals. The layout of the rooms allows for a clear separation between the sleeping area and the living room area, creating a comfortable and functional space for longer stays.

There is some inconsistency in the level of service provided by different staff members, which can lead to confusion or frustration for guests.

This hotel is conveniently located near the MRT and BTS stations, making it easy to explore the city. The rooms are clean and comfortable, with well-equipped kitchens and spacious living areas. The staff is friendly and knowledgeable about the local area, providing excellent recommendations for dining and attractions. The hotel also offers a tuk tuk service and late check-out options, adding convenience to the stay.

The breakfast options could be improved, with a wider variety of choices.

We had a great stay at this hotel. The room was spacious and comfortable, with a kitchenette and a sitting-cum-dining area. The hotel facilities, including the pool and gym, were lovely. The location was excellent, just across the soi from the Sky Train and within walking distance of Terminal 21 shopping complex and a good number of restaurants. The staff were friendly and helpful.

Absolutely nothing to say about dislikes.