Large, clean room. HBO in English. Informative staff. Convenient tuk tuk service. Helpful reception girls. Professional and caring staff. Manager went above and beyond. Free shuttle buses to popular spots.

Not one thing.

My recent stay at Centara was excellent. The staff were friendly and welcoming, making me feel right at home. I was pleasantly surprised by the size of the rooms, and the hotel lobby was impressive. The location was convenient, with a nice view to top it off. What was meant to be a one-day stay turned into three days because I enjoyed it so much. it exceeded my expectations and I would highly recommend it.

The hotel is conveniently located near the river, making it a great spot for those who enjoy scenic views. Additionally, there is an equipped fitness center available for guests to use, perfect for those who like to stay active while on vacation. The restaurant area offers a variety of dining options, ensuring that guests have plenty of choices for their meals.

Some staff members seemed to lack consistency in providing accurate information and service.

During my stay at Centara Riverside Hotel, I was pleasantly surprised by the spacious and well-designed room. The walk-in wardrobe area was a thoughtful addition, providing ample space for all my belongings. The large bathroom with an excellent shower was a great indulgence. Furthermore, the stunning views from my 12th-floor room were truly breathtaking. The modern and sophisticated ambiance of the hotel made me feel instantly welcomed. The friendly and professional staff were always on hand to assist with any queries or requests. The breakfast spread was extensive and delicious, offering a wide variety of options. The complimentary shuttle bus was a convenient way to explore the surrounding area. I highly recommend this upmarket hotel and look forward to returning in the future.

Although my stay was exceptional, I did find the laundry charges to be exorbitant and it left a sour taste in my mouth. Additionally, I noticed that the furnishings in my room appeared a bit dated.

We had a great time staying at this hotel. The staff was very friendly and made us feel welcome. The location was perfect, right in the center of the city. We could easily explore all the attractions and markets nearby. The rooms were spacious and comfortable. We especially enjoyed the beautiful view of the city from our room. The breakfast buffet was delicious and had a variety of options to choose from. we had a pleasant stay and would recommend this hotel to everyone.

Spacious rooms, impressive lobby. Great breakfast options for western travelers. Convenient location for exploring main areas of the city. Friendly and helpful staff. Good value for money.

Great service and friendly staff. The rooms were spacious and nicely decorated. Loved the convenience of having a 7-11 right across the street. The hotel provided a shuttle service and using Grab was affordable and convenient for exploring the city.

There was some noise from outside events that could be heard even on higher floors. Limited choice of western-style food on the restaurant dinner menu.

As youngsters, we loved the great gym and friendly staff. The lobby had two working computers and a printer, and the view was amazing. The spa offered fantastic massages, and the location was convenient for exploring Chiang Mai.

Felt right at home, staff was always willing to help.

Great amenities, friendly staff, convenient location

We enjoyed our stay at this hotel. The amenities were great, with complimentary tea and coffee, and the staff were friendly and accommodating. The location was also convenient, with quick and easy access to local food and massages. One of the best aspects was the beautiful view of the river and mountains from our room. the breakfast had a wide variety of options to choose from.