The staff were friendly and helpful, and the location was fantastic. The laundry services were good, and the hotel had a lovely warm welcome with all the necessary safety precautions in place. The room was spacious and well-equipped, and the room service dinner was delicious. The hotel is conveniently located near a large mall and has many restaurant options nearby. The rooftop pool offers great views, and there is a roof terrace for evening relaxation. a great hotel with excellent staff.

Felt right at home, no complaints at all.

Well-located hotel near Soi 1, great price. Attentive staff, quick responses. Nice extras: free water, WiFi, breakfast till 11 am, beautiful rooftop pool with Jacuzzi, beach towels provided. Recommend for value and comfort.

I had a fantastic stay at this hotel in North Pattaya. First of all, the location was superb. It was just a short walk to a large shopping mall, and the beach was only five minutes away. Plus, it was conveniently close to the main entertainment area. The hotel itself was great value for money. The rooms were spacious and clean, with a comfortable king bed. The staff were friendly and provided excellent service. I also appreciated the basic amenities, such as the rooftop pool, and the fact that breakfast was included. this hotel exceeded my expectations and I would definitely stay here again.

All was ok.

Spacious rooms, friendly staff, good breakfast selection, convenient location, rooftop pool with chill area.

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I stayed at this hotel and got great value for my money. The room was spacious and comfortable. The location was perfect - away from the seedy part of town but still within walking distance to downtown. The staff were extremely helpful and made my stay enjoyable.

The breakfast option could be improved with more choices for vegetarians.

Great value for money, considering the time of the year. the room was clean and the bed was comfortable enough. the pool was small, but I wasn't expecting anything bigger. the location was perfect - close to the shops and restaurants.

The noise from the street was unbearable - it sounded like a construction site in the early hours of the morning. the staff at the front desk weren't very friendly or helpful.

The value for money at Empress was excellent, and the room exceeded my expectations for space and amenities. The hotel's location, just a short walk from the beach, was ideal, and the staff were consistently welcoming and accommodating throughout my stay.

The only area for improvement would be the food for breakfast, which could be more varied and flavorful.