I recently stayed at Shangri-La in Istanbul for a week. The location on the Bosphorus banks was perfect, with stunning views. The breakfast was outstanding, and the food in all three restaurants was great. The staff were superb, friendly, and hospitable, making me feel welcome throughout my stay. The spacious rooms had modern utilities, and the spa offered a variety of options and facilities. It was also conveniently within walking distance of town and traditional cafes.

Can't recommend highly enough this hotel. The whole experience was amazing, from the beautiful building and gorgeous interior design to the accommodating and super friendly staff.

The location on the Bosphorus was perfect. Outstanding breakfast and great food in all restaurants. Superb staff - friendly and hospitable. Spacious rooms with modern utilities. Great spa with various options and facilities. Walking distance from town and traditional cafes.

Nothing to fault.

We had a fantastic stay at this hotel. The views over the Bosphorus were breathtaking, and the staff went above and beyond to make our stay memorable. The concierge provided us with helpful tips for exploring the city and made sure we got the most out of our short visit. The housekeeping staff was trustworthy and kept our room clean and tidy. We were also impressed by the hotel's attention to detail, such as noticing and correcting a miscalculation in our payment. the facilities and services at this hotel were exceptional, ensuring that our stay was enjoyable and hassle-free.

We felt so welcome at this hotel that we have no complaints at all. The staff were attentive and provided excellent service, ensuring that our needs were met throughout our stay.

Unbelievable view from room, 180-degree harbor view. High-quality room and genuine, friendly staff. Helpful concierge and attentive housekeeping. Magnificent and luxurious experience. Fantastic spa facilities. Enjoyable 4-day stay, great location near attractions.

I had the pleasure of staying at a lovely hotel by the Bosphorus. The boutiquey feel, attentive staff, and nice amenities made my stay memorable. The indoor pool and jacuzzi were fantastic, and the spacious rooms were a delight. The Chi spa offered an amazing Swedish massage at a great price. The nearby Besiktas neighborhood was vibrant and filled with garden bars. I highly recommend this hotel.

Wonderful location, attentive concierge, helpful staff, great housekeeping, good restaurant with multiple cuisines, beautiful terrace overlooking Bosphorus.

Nothing, it is perfect.

Loved the location, attentive concierge, prompt refund, trustworthy staff, nice surprise.

Nothing at all.

Attentive staff. Beautiful view. Spacious and clean room. Luxurious interiors. Helpful staff. Great food. Pet-friendly.

Nothing at all.

I recently stayed at Shangri-La in Istanbul for a few days and it exceeded my expectations in every way. The staff was incredibly responsive and had my room prepared before I even arrived. They even went the extra mile by providing a baby cot with toys and all the necessary baby products in the bathroom. The amenities, including the shower products from l’Occitane, were of top-notch quality. The staff was always friendly, helpful, and attentive, making sure I had everything I needed. They even arranged a taxi for me at the end of my stay, which can be difficult in Istanbul. I had a fantastic experience and will definitely be returning.

I highly recommend this hotel.

Great service and friendly staff, beautiful location by the river, good breakfast selection, spacious and well-decorated rooms, fantastic tea experience and hammam

Long check-in process and delayed luggage delivery, some staff members not attentive, crowded outside due to nearby boat station, view from lower floors obstructed by people from the station

I recently stayed at Shangri-La in Istanbul for a business trip. The hotel staff were exceptional, always professional, friendly, and accommodating. The interior design of the hotel was extraordinary, adding a touch of luxury to my stay. The rooms were spacious and well-maintained, with regular restocking of complementary water bottles. The location was perfect, with easy access to shops, restaurants, and cafes. my experience was amazing, and I highly recommend this hotel.

Totally recommend this hotel.

We had an amazing experience at this hotel! The room was spacious, clean, and had beautiful interiors. The staff treated us like family and even surprised us with a birthday cake for my son. The location was great, right on the Bosphorus, and we loved the luxurious feel of the hotel.

The breakfast selection could have been better with more outdoor seating options.

The hotel had amazing views that instantly made me fall in love with the city. The room design was beautiful and comfortable, and the bathroom felt luxurious. Additionally, the breakfast buffet had a wide selection of delicious food and the Turkish coffee and delights were a wonderful treat. The location was also perfect, with a ferry station right outside the hotel.

One downside was that the hotel could get crowded at times due to the nearby ferry stop. This meant that during breakfast or lunch, there were often lots of people rushing around.

We absolutely loved our stay at this hotel! The location is fantastic, as it is close to everything in Besiktas and right by the sea. The hotel facilities are top-notch, providing everything we needed for a comfortable stay. The staff were incredibly friendly and helpful, ensuring that we felt welcomed and taken care of throughout our visit. The breakfast at the hotel was delicious, offering a wide variety of options to choose from. The hotel's proximity to the ferry terminal was a major advantage, making it easy for us to explore other parts of this city.

N/A

The hotel exceeded our expectations in every way. The rooms were spacious and beautifully appointed, with stunning views of the Bosphorus. The buffet breakfast was outstanding and we often skipped lunch because we were so satisfied. The staff, especially the Chief Concierge, Halil, went above and beyond to make our stay special. They provided excellent recommendations for restaurants that could accommodate our dietary needs and also helped us navigate the city with ease.

While the hotel was overall excellent, there were a few minor issues. Some parts of the hotel, like the bathrooms, were in need of cosmetic renovation.