The staff, including Hamdi, Ali, Sumrit, and Jacob, were all extremely helpful and kind. They catered to our every request and made us feel like valued guests. The rooms were cleaned to a very high standard every day, ensuring a comfortable stay. The location was excellent, with easy access to numerous touristic attractions and the sights in the old part of town. Additionally, the breakfast served in the hotel's restaurant was of great quality, with a wide variety of options, including dried and fresh fruits, omelettes on request, and muffins. We also appreciated the special treats left in our room each day, as well as the small gift we received at the end of our stay. the hotel provided exceptional service, cleanliness, and a convenient location.

Nothing all good.

The decor was jaw-dropping, creating an excellent environment that was fresh and clean. The staff was super courteous and welcoming, providing fabulous attention with smiles. The hamam experience was amazing and offered a relaxing and rejuvenating spa treatment. The view from the 5th-floor rooms was surreal and added to the overall enjoyment of the stay. The hotel's location was ideal, within a short walking distance to historical attractions. The 24/7 staff was caring and attentive, catering to guests' needs with a high level of care. The hotel provided excellent service, comparable to a 5-star hotel. The hotel organized breakfast in a nearby restaurant, which offered tasty and cheerful service. The hotel's proximity to central attractions, including the Grand Bazaar, made it convenient to explore the city. The rooms were always clean, and the hotel staff promptly provided anything required. The breakfast offered a variety of delicious food options. The personal treatment from the hotel staff was outstanding, making guests feel like family. The overall experience exceeded expectations and would highly recommend staying here. The hotel offered a range of amenities, including a spa, laundry services, and an airport shuttle. The in-room facilities, such as the flat-screen TV and electric kettle, added to the convenience. The express check-in/out and VIP check-in/out services were convenient for a seamless stay. The air conditioning and non-smoking policy ensured a comfortable and pleasant environment.

Lovely location near Grand Bazar with great internet. Breakfast could be wasteful. Enjoyed hammam experience and helpful staff. a personalized and recommendable stay in the old part of the city with easy access to top attractions.

The hotel is conveniently located in a quiet and safe neighborhood near Sultanahmed Mosque and within walking distance to all the major attractions in the old part of town. The staff is friendly and helpful, ensuring a pleasant stay. The rooms are clean and comfortable, with a good shower in the bathroom. The hotel also offers a nice spa for guests to relax and rejuvenate.

The breakfast offered at a nearby cafe is basic and could be more varied and satisfying.

The service at this hotel was amazing! the staff were super friendly, helpful and caring. I really appreciated the complementary bottle of wine and plate of fruits in my room as well as the gift from the spa. the location was perfect as it was close to many tourist attractions. I also loved the daily cleaning service where they refreshed my bed, tea, coffee, sleepers and towels. It was such a great experience staying at this hotel and I will definitely stay here again!

The only negative aspect was the noise cancellation in the room. I could hear my neighbors snoring and the elevator button was annoyingly loud and didn't work properly.

Great location with easy access to public transportation and tourist attractions. Safe area, especially for solo female travelers. Helpful and friendly staff, who go above and beyond to assist guests. Organized and arranged last-minute tours and activities. Affordable option for budget travelers. Clean rooms with all necessary amenities. Multilingual staff, fluent in English, Turkish, Arabic, and French. Excellent breakfast options.

Felt well taken care of, nothing was too much trouble.

I had an incredible stay at this hotel in Istanbul. The location is perfect, as it is close to all the historic sites in the Old Town. I could easily walk to Sultanahmet Square and enjoy delicious food nearby. Moreover, the hotel itself is beautiful inside and out. The traditional Sultan decor is tastefully done, and the rooms are clean and well-organized. I especially loved the spacious and refreshing shower. The view from the window overlooking the coast and the old town was breathtaking. The breakfast was rich and offered a variety of traditional options. The staff at this hotel are exceptional. From the receptionists to the manager and bellboy, they were not only helpful and professional but also genuinely interested in ensuring my stay was perfect. They provided excellent advice on exploring the city and went above and beyond to make me feel welcome and comfortable.

Can't fault the property in any way.

Convenient location near major tourist attractions. Friendly and helpful staff. Clean rooms. Close to supermarkets and restaurants. Enjoyable stay.

During my stay at Sultan Suleyman Palace, I had the pleasure of experiencing their top-notch customer service. The hotel staff, especially Yakup, went above and beyond to ensure I had a memorable trip. From arranging airport transfers and sightseeing tours to providing recommendations for local restaurants, they truly made my solo travel experience easy and enjoyable. The location was also ideal, within walking distance of all the main attractions. The hotel itself was beautifully decorated in a traditional style and the rooms were clean and comfortable. The breakfast, while basic, provided a good start to the day. I highly recommend Sultan Suleyman Palace for its exceptional service and convenient location.

Incredible location near jaw-dropping attractions, stunning upscale decor, super friendly staff, delicious complimentary breakfast.

The location of this hotel is perfect, just a short walk away from the Blue Mosque and Hagia Sophia. We enjoyed a lovely dinner at one of the many great restaurants nearby. The terrace offers a stunning view of the Blue Mosque and the sea. The staff at Sultan Suleyman Palace Hotel & Spa were extremely helpful and attentive to our needs. We were pleasantly surprised by the surprises and gifts they gave us during our stay. The breakfast spread was delicious and there was plenty of food to choose from. The rooms were cleaned daily and the shower had good water pressure.

I had a wonderful stay at a hotel with a perfect location near main attractions, friendly and helpful staff, and a warm and cozy atmosphere. The room was clean and had a beautiful view of the sea. The breakfast and hammam-massage were unforgettable experiences. The hotel transfer was convenient and efficient.

There was nothing I didn't like.

I had a wonderful stay at this hotel. The cleanliness was impeccable, with modern amenities that made my stay comfortable. The hotel is conveniently located within walking distance to all the famous attractions in the city, and there is a tram station nearby for easy transportation. The breakfast served at the café across the street was delicious and had a wide variety of options to choose from. The staff were amazing, providing excellent customer care and going above and beyond to meet my needs and requirements.

Nothing, everything was great.

The hotel's ideal location in Sultanahmet offers easy access to historical sights and public transit. The staff provides exceptional service, including helpful recommendations and assistance with tours and excursions. The comfortable rooms ensure a good night's sleep, while the extensive breakfast spread adds value to the stay. The convenience of a spa downstairs allows for extra relaxation, with options like the Turkish bath.

Felt completely at ease during our stay, with no complaints whatsoever.

We recently stayed at a hotel in the heart of the historic district and had an amazing experience. The location of the hotel was perfect, allowing us to easily visit all the main attractions on foot. The hotel itself was beautiful, both inside and out, with luxurious traditional decorations that were tastefully done. The rooms were clean and well-organized, and the shower was spacious and refreshing. The view from our window was stunning, overlooking the coast and the old town. The highlight of our stay, however, was the exceptional staff. From the receptionists to the manager and bellboy, everyone went above and beyond to make our stay enjoyable. We even had the pleasure of having Roberto entertain us during breakfast, making it a delightful experience. our stay at the hotel exceeded our expectations, and we look forward to returning in the future.

Nothing not to love!