We loved staying at this hotel. It was the perfect place to unwind after weeks of traveling. The location within a shopping mall made it easy to grab essentials and indulge in retail therapy. The staff provided top-quality service, including room service and car hire. The room was well equipped with air conditioning, tea and coffee facilities, and a flat-screen TV. The poolside snack bar and sauna were a relaxing way to spend the day. We recommend this place for anyone visiting the area.

There were no negative aspects to our stay here. We highly recommend this hotel to anyone looking for a luxurious and relaxing experience.

best western premier exceeded my expectations with their excellent customer service, comfortable rooms, and convenient location. it was the best hotel service i experienced during my trip to uganda!

noisy hallways in the morning

This hotel is in a great location, with shops, a supermarket, and local craft stalls just across the street. It is also conveniently located near the airport, making it a convenient choice for travelers. Furthermore, being right at the mall provides easy access to other amenities. The rooms are cosy, with comfortable beds and pleasant walk-in showers. Guests have praised the staff for their exceptional service and willingness to accommodate special requests. The breakfast served is also mentioned to be good.

Some guests mentioned that the pool is only accessible via the parking lot.

As trekkers and a group of friends, we loved the convenient location that was connected to Victoria Mall and had great shops and restaurants. The staff provided excellent customer service, especially Pennie in the reservation section, who was prompt and tried to help arrange tours for us. The waitresses at the restaurant were attentive, and the hotel had a business center and a pool. The rooms were comfortable, and the club sandwich and avocado salad were exceptional. The hotel also had top-notch WiFi and was close to the airport.

We felt extremely welcome, no complaints.

The hotel's location was perfect, with easy access to amenities and the airport. The airport shuttle service was excellent, and the staff were really accommodating and helpful. The interior design of the hotel was impressive, with nice decor and design touches. The standard room was lovely and comfortable, with a spacious shower. Despite some noise from neighboring rooms, the decoration was good, and being located at the mall was convenient. I would recommend this hotel for its great value for money and convenient location.

I recently stayed at Best Western Premier in Entebbe for a week-long vacation. The hotel exceeded my expectations in every way. The rooms were comfortable, clean, well-maintained, and had a modern design. The breakfast provided was delicious, with a variety of options to choose from, and the staff were very helpful. The pool area was clean and relaxing, surrounded by a lovely garden. I was pleasantly surprised to find that the room rate included access to the sauna. Another great feature was the direct access to the shopping mall from the hotel, making it very convenient for any shopping needs. The location of the hotel was also ideal, as it was close to popular attractions such as the zoo and botanical gardens.

I strongly recommend this hotel.

Convenient location within a mall complex. Comfortable beds and great room service. Free airport shuttle with prompt pick-up. Clean and safe environment. Access to a variety of shops and restaurants.

I had a fantastic stay at this hotel! The service was top-notch, and I felt warmly welcomed from the moment I arrived. The rooms were clean, modern, and the bed was absolutely perfect. The hotel is in a great location, with a shopping mall right next to it, and it's only a short 10-minute drive from the airport. I was impressed with the free airport shuttle service, which was right on time. this hotel offered excellent service at a very reasonable price.

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We had a wonderful stay at Best Western Premier. The hotel provided a restful and refreshing change after our time up country. As it was our wedding anniversary, we enjoyed a delightful room service experience. The food was well prepared and served, and the breakfast buffet was exceptional. The proximity to a small mall, with a well-stocked grocery store, was an added bonus. The bed was perfect, the shower fantastic, and the entire room meticulously clean. The staff were attentive to every need, making our stay truly enjoyable.

Don't have any issues at all. 👍

The hotel was clean and comfortable, with friendly staff. The food was delicious, and the location was convenient, with nearby attractions and amenities.

Nothing to fault.

The location was great as it was near a shopping mall and only a short drive away from the airport. the shuttle service was complimentary and convenient. the staff were friendly and accommodating. the breakfast and facilities were satisfactory - we enjoyed the gym and swimming pool.

Our new year experience was ruined by the lack of communication from the hotel staff. Despite requesting a late check-out and receiving confirmation on the phone, we were rudely interrupted mid-morning by housekeeping who wanted us to vacate the room immediately.