Rooms were adequate with easy parking. Staff friendly and helpful. Nearby retail park. Access to gym and pool available. Breakfast provided by gym cafe/bar.

We absolutely loved our stay at this hotel! The staff were incredibly welcoming, friendly, and helpful. They made us feel at home and took a genuine interest in our travel and stay. The room was spacious enough, with a really comfortable bed and a powerful shower. The hotel is conveniently located, just a short 10-minute drive away from the city centre. One of the best parts was having access to the modern gym and pool next door. We enjoyed a delicious and affordable breakfast at the café in the gym. Parking was plentiful, and we were able to easily stock up on groceries from nearby Tesco and Aldi.

Didn't dislike anything about the property.

Conveniently located near A1, helpful staff, clean rooms, safe place to stay, highly recommended.

The spa facilities were amazing and the staff at the health club were very friendly and accommodating. the location was also convenient, with easy access to public transportation and affordable taxi rides into town. Plus, the food was tasty and reasonably priced.

The beds were a little too soft for our taste and it was a bit of a hassle to get around without a car. the only other downside was the lack of variety in the bar, with limited options if you weren't a fan of cider or wine.

I had a fantastic stay at this hotel. the staff were absolutely amazing - so friendly and helpful. They made me feel welcome from the moment I arrived. Secondly, the location of the hotel is perfect for exploring the surrounding area. I was able to easily visit nearby attractions and enjoy the beautiful scenery. Lastly, the rooms were clean and comfortable, especially the bed. I had a great night's sleep and woke up feeling refreshed. the hotel provided excellent value for money.

All in all, my stay at this hotel was flawless. Everything was just perfect.

The staff at this hotel were absolutely fabulous, really friendly, and very accommodating. They made the stay even more enjoyable. The rooms were spacious and really clean, which was a pleasant surprise. It made for a comfortable and cozy stay. One of the best things about this hotel is that they provide free full day passes for the health spa. It's a great bonus and allows you to relax and enjoy the facilities without any additional cost. The location of the hotel was ideal. It's conveniently located just a short taxi ride away from the city center and is easily accessible through Satnav. It's also well-situated for reaching other main routes for sightseeing.

Everything was fine and nothing stood out as needing improvement.

I recently stayed at a hotel near the town centre, which was a great base for exploring the area. The location was perfect, being just a short walk away from the city centre and close to the Great North Run route via Heworth metro station. The room was clean and well-maintained, with plenty of towels and luxurious bath products. The staff were very helpful and friendly, and the breakfast in the nearby pub was delicious and good value for money.

The noise from the busy road outside, which made it difficult to have a peaceful night's sleep.

I was pleasantly surprised by my recent stay at Bannatyne Hotel. The room was impeccably clean and the staff was incredibly friendly and accommodating. The convenient bus stop just a few minutes away made it easy to explore the town. I highly recommend this hotel for a comfortable and enjoyable stay.

Free WIFI, good leisure facilities, close to A1, quiet, clean room.

No negatives from this place.

We had a great stay at a conveniently located hotel near the city center. The health center restaurant offered a good cheap breakfast and had picnic benches where we could enjoy our meals. The friendly and helpful staff made our experience even better. The room was clean and comfortable, and we had access to a modern gym and pool. there was plenty of parking available.

The noise from arriving guests in taxis was a slight disturbance during our stay.

Staff were friendly and accommodating. the room was spacious and the shower gel and shampoo smelled great. the location of the hotel was convenient, making it easy to explore the city.

The cleanliness of the pillows was a letdown, as they were stained and had to be replaced. the absence of a sliding door in the shower caused a flood in the bathroom, which was a hazard.

just got back from a lovely stay in durham. stayed at a hotel that really felt like home. staff were friendly, rooms were clean and comfy, and the little restaurant in the health spa was amazing. breakfast was great too, even accommodating my son's dietary restrictions. can't wait to go back.

No bar in the hotel.

The staff at this hotel were absolutely lovely, going above and beyond to ensure a comfortable stay. The rooms were clean and had all the necessary facilities, including a plug socket by the bed, which was a nice touch. The location of this hotel next to a leisure centre was a bonus, offering additional amenities and entertainment options for guests.

The hotel could benefit from some refurbishment to update the shabbier aspects.

I had a great stay at Bannatyne Hotel in Durham. The room was clean, spacious, and had comfortable beds with a variety of pillow options. The location was convenient, just a short drive from the university, and the staff were helpful and polite.

The breakfast offerings could be improved by adding more variety or options.