Lovely well-appointed room, exceeded expectations. Wifi not working, but resourceful team handled check-in and payments. Excellent stay, well done to all. Lovely location, nice hotel, satisfactory spa. Room had minor issues, but overall good. Hotel lacks atmosphere. Staff could be warmer. Beautiful location, quiet with nice view. Well-decorated, modern rooms. Accommodating staff for gluten allergy. Stunning view on arrival. Delicious and affordable bar snacks. Working AirCon was a plus. Twin room turned into double as requested.

The spa experience was worth it! The receptionist was cheerful and provided excellent customer service. The meals in the evening and breakfast were of a high standard and had a wide selection. The location of the hotel was convenient and easily accessible.

The shower didn't drain properly and almost flooded the room. these issues affected the comfort and convenience of the stay.

The location of the hotel was stunning, with beautiful views of the sailing boats on Frensham beach. The room was modern and comfortable, and the beds provided a great night's sleep. Additionally, the breakfast buffet was a satisfying start to the day, offering a variety of options to choose from.

The communication before our stay was lacking, and we were disappointed to discover that we had to pay for the spa facilities.

Lovely presentation, great food, fab location, clean and comfortable rooms, beautiful views.

Nothing, all was good.

Great location, stunning views of the pond. Super friendly and welcoming staff. Lovely clean rooms and beautiful lawns. Enjoyed walking around the area. Will definitely return.

Excellent location, quiet with lovely walks nearby. Small Spa with jacuzzi, and plenty of treatments available. Friendly staff and nice lake view from bar and restaurant.

New Year at this hotel was a lovely experience. The complimentary bottle of wine in the room was a nice touch, and the breakfast included in the package was a great start to the day. The location of the hotel was perfect for exploring the surrounding area, with beautiful walks nearby. The view of the lake from the room added to the relaxing atmosphere.

Sadly, the accessible room was not as accommodating as we hoped. The entrance door had a lip and there was no wheelchair access to the dining room, causing some difficulty for us.

Lovely hotel, comfortable beds, helpful staff, beautiful views, delicious food, great spa.

For us, it was ideal.

I recently stayed at this charming hotel for a wedding and had a fantastic experience. The staff were incredibly welcoming and went above and beyond to cater to our needs. The hotel's location by the stunning lakes was perfect for my morning runs, providing a picturesque setting. The hotel itself was lovely and the room was comfortable, with a spacious bed. the exceptional hospitality and beautiful surroundings made my stay truly memorable. I will definitely be returning!

Totally recommend this hotel.

the hotel in farnham was a great place to stay, with spacious rooms and a beautiful view of the pond. the staff was extremely courteous and attentive, making our stay even more enjoyable. the food at the restaurant was delicious and the location was perfect for a relaxing walk around the lake in the morning.

Seating in the bar area was limited, which made it a bit difficult to find a table.

We absolutely loved our stay at this luxurious hotel. The location was incredible, with the hotel being placed directly opposite a beautiful lake. It was so peaceful and serene, nestled in a rural area that was ideal for a relaxing getaway. The room was spacious and clean, and the bed was incredibly comfortable. We also appreciated the amenities such as the ironing facilities and the air conditioning. The staff were helpful and courteous, making us feel welcomed and taken care of during our entire stay. The on-site spa was a highlight, with its relaxing treatments and facilities like the sauna and jacuzzi. this place exceeded our expectations in terms of comfort and quality services.

We would highly recommend this hotel to our family and friends.

I had an amazing experience at a beautiful hotel with stunning surroundings. The food was exceptional and the rooms were lovely. The location was fantastic, and I thoroughly enjoyed my stay. I highly recommend this hotel for a relaxing and enjoyable getaway.

As backpackers, we loved the stunning location by the pond, with beautiful views and plenty of walking routes nearby. The room was spacious, comfortable, and had adjustable heating. The staff were friendly and made the check-in and check-out process seamless. The hotel had a lovely restaurant and bar with ample seating.

Felt very well taken care of, no complaints.

Lovely refurbished hotel with excellent staff. Great location with quiet walks and good facilities. Beautiful view of Frensham Pond, even in terrible weather. Friendly and helpful staff, with a special touch for anniversaries. Fabulous steak and great breakfast.

We really enjoyed our stay here. The staff were excellent - efficient, cheerful and friendly - both on Reception and in the bar and restaurant. We did have a couple of issues to start with, but I could not fault the way the staff dealt with the problems and sorted them out. The room was big and very comfortable with a big, comfortable bed. The cleanliness of the room could have been better, but we did sleep well. The breakfast was okay, although we would have liked some fruit. The setting and view over the pond were amazing, and we enjoyed sitting outside with our drinks, watching the wildlife. this place exceeded our expectations.