Excellent staff, very welcoming and helpful. Rooms could use some renovation, but overall good. Great potential with a little investment and marketing.

This hotel is a hidden gem, located in a scenic area right by the Leisure Centre. The rooms are clean and tidy, with comfortable beds. The bathroom is spacious, perfect for getting ready even in heels. The staff provide excellent service and the breakfast is delicious. The hotel also offers fantastic facilities, such as a gym and a pool. With such a beautiful location and great amenities, this hotel is a great choice for any solo traveler.

The hotel could improve on the door security to make guests feel safer during their stay.

Plenty of food, great service, good location, nice swimming pool, helpful staff, close to family.

Nothing all good.

I recently stayed at this hotel and had a great experience. the value for money was excellent, especially considering the prices of other hotels in the area. Secondly, the location was perfect for me as it was situated in a green area, away from the hustle and bustle of the city, but still easily accessible from the motorways. Lastly, the staff were incredibly friendly and helpful, from the reception to the bar to the leisure centre. They made sure that every detail was taken care of and went above and beyond to ensure that my stay was enjoyable. The basic amenities provided were all in good condition and the rooms, although a bit outdated, were clean and comfortable. I was very satisfied with my stay at this hotel.

Although there were some minor areas for improvement, all in all, my stay at this hotel was great.

Upgraded room, friendly reception, great leisure facilities, good location, suited our needs, would stay again.

Nothing all excellent.

We had a fantastic stay at this hotel. The cleanliness was impeccable, with the rooms being spotless and well-maintained. The hotel facilities were excellent, providing everything we needed for a comfortable stay. The staff were friendly and accommodating, going above and beyond to ensure our needs were met. Additionally, the location was convenient, with easy access to transportation and nearby attractions such as the Black Country museum.

Was all great.

The hotel offers a choice between restaurant and bar meals, and I had a great experience with the latter. The food was delicious and exceeded my expectations. Another great aspect was the campus itself, with beautiful grounds and a big lake that provided a tranquil setting. the staff were incredibly friendly and accommodating throughout my stay.

There were a couple of negatives during my stay. the wifi was quite poor, which was a bit frustrating.

Excellent breakfast, friendly staff, loved the pools. Gym well equipped. Convenient for overnight stopover near M6.

Spent Christmas at this hotel and it was a great, cozy experience. The staff were very friendly, and we had a wonderful time enjoying the leisure facilities which included gym, pool and sauna. The food was tasty, and we especially enjoyed the traditional Christmas dinner. The hotel is located very close to the motorway, making it easy to travel to other places. The room was very spacious and comfortable, with a lovely view of the surrounding countryside.

Although the room was comfortable, we were disappointed to find out that the room lacked a hairdryer and proper Wi-Fi connectivity. We also found certain items in the room that needed repair or replacement.

We stayed at Best Western for a weekend getaway and loved it. The pool was a major draw for us and it didn't disappoint. The staff were incredibly friendly and helpful. Our furry friend was well taken care of with pet-friendly amenities. The chalets we stayed in, though not as luxurious as the main building, were to be expected for dog-friendly accommodation. The beds were comfortable with quality linens, and we had a great night's sleep. we enjoyed the location and would definitely stay here again.

Would recommend this hotel.

Despite a few minor inconveniences, my recent stay at Best Western was enjoyable. The staff were friendly and helpful throughout my visit. The breakfast offered a great variety of options and was delicious. The swimming pool provided a refreshing break after a long day of traveling. I would recommend this hotel for a convenient stopover.

My family and I recently stayed at Best Western in a lovely village area. The hotel room was spacious, conveniently located near the function suite, and had beautiful grounds for a morning stroll. Despite a few initial issues, the attentive staff quickly resolved them and provided excellent service. it was a great base for our trip and perfect for families.

100% Recommend this hotel.

I had a stressful journey and booked my room online last minute due to extreme weather. The hotel staff were unable to manually process my card, but they gave clear directions to the nearest town to withdraw cash. The disabled cabin I stayed in was in a quiet location and had convenient parking. The room was spacious with all necessary amenities, and the lavender spray for pillows was a nice touch. The bathroom was large and had both a bath and disabled walk-in shower. The bar food was plentiful, and my dog enjoyed the surrounding areas for exercise.

100% Recommend this hotel.