The breakfast and evening meal were excellent with attentive staff. The hotel staff were great and accommodating. The room was lovely, with a huge bed and nice bathroom. The hotel is in a fabulous location, right by a beautiful park and a short walk from the town.

No issues.

As young people, we really appreciated the excellent location and value for money at this lovely hotel. The staff were friendly and helpful, going above and beyond to make our stay enjoyable. The breakfast was delicious and the hotel was clean and comfortable.

Felt like home, with staff always ready to assist with anything.

The hotel's location is perfect, nestled in a charming area near a beautiful public park. You can easily explore all the attractions of Ironbridge as they are within walking distance. The rooms are clean and well-maintained, offering a comfortable stay. The staff are kind and helpful, going above and beyond to ensure a pleasant experience. The breakfast is excellent, with a wide variety of options to choose from.

The hotel's late evening security needs improvement, as reported by a previous guest. The propped open doors and lack of response when ringing the bell is concerning and compromises the safety of guests.

We had a fantastic stay at a charming hotel with a beautiful outlook and garden. The staff went above and beyond to make my wife's birthday special, even surprising us with a personalized cake and birthday song. The food in the restaurant was exceptional, and the waiting staff were polite and attentive. The hotel's location near places of interest was a great bonus. Despite a warm room and a minor issue with the TV, we thoroughly enjoyed our weekend and will definitely be returning. I highly recommend this hotel.

I gotta say, I got some serious bang for my buck at this place. The room was super comfortable and quiet, and I loved having my own little balcony to soak up some sun. The location was just gorgeous, with gardens that led right down to the park and river. Plus, the staff, especially those friendly twins, went above and beyond to make me feel welcome and help me out.

Food for breakfast could've been better. Just a minor thing, but a little more variety would've been nice.

This hotel is great value for money, with affordable prices for a comfortable stay. The staff are very attentive and friendly, making you feel welcome throughout your visit. The hotel is located in a beautiful area, nestled in a quiet valley with stunning gardens to the rear. It offers a lovely view over dinner, especially from the rooms with a balcony.

All was fine during our stay.

The staff were excellent, friendly, and helpful, going above and beyond to make our stay enjoyable. The food was delicious and reasonably priced. The location was ideal, with easy access to Ironbridge and local amenities, and the hotel itself is situated next to a park and river.

Felt happy, nothing to complain about.

The staff at the hotel were incredibly friendly and professional, striking the perfect balance. The food in the evening was exceptional, far exceeding expectations for the price. The location was great, with beautiful grounds and independent shops nearby. Parking was easy and the bed was really comfortable. a fantastic experience.

Felt right at home, no complaints whatsoever.

Lovely surroundings, friendly staff, and delicious cooked breakfast. Quick response to request for extra pillow. Excellent service.

The hotel is located in a beautiful spot, just across the river from Ironbridge, and close to Bewdley. It offers a quiet environment and is practically attached to a lovely park. Despite being in a quiet area, it is still conveniently close to the center of Ironbridge. Guests have mentioned comfortable rooms with amenities such as a 4 poster bed and a bathroom on a higher level. The friendly and efficient service provided by the staff left a positive impression on visitors. The food, both for dinner and breakfast, was well-cooked and plentiful.

Some guests were disappointed to find out about a large party taking place at the hotel during their stay, which affected the atmosphere.

I recently stayed at Best Western Valley Hotel for a weekend getaway. The hotel's location was fantastic, close to Ironbridge and other attractions, as well as shops and cafes. The staff were extremely friendly and welcoming, and the restaurant served fantastic food. The room was clean and comfortable, ensuring a pleasant stay. I also had the opportunity to attend a wedding at the hotel, which was beautifully arranged and the staff provided great service. I highly recommend this hotel and hope to visit again.

I do recommend this hotel.

Had a really great New Year's stay, everything was very well thought out and followed. We especially enjoyed the lovely location and proximity to the town centre - perfect for a short walk. The staff were very friendly and helpful with good recommendations of what to do in the area. The gardens down by the river were very peaceful and ideal for a leisurely stroll. We also loved the delicious food in the restaurant and the lovely bar with a great hot chocolate.

That the room we had was quite small, and we struggled to pass each other comfortably. We wish we had been given a slightly larger room or told at check-in that we could have requested this.

had a lovely and peaceful break in telford. best western exceeded expectations with friendly staff, superb meals, and beautiful gardens down to the river severn. felt welcome and well taken care of throughout my stay.