Unbelievable customer service, comfortable and clean room, well-equipped, free WiFi, beautiful castle grounds.

We loved the friendly and helpful staff, who made us feel welcome from the moment we arrived. The setting was beautiful, with lovely gardens to explore during the day. The rooms were comfortable, well-furnished, and had a large, clean bathroom. The hotel provided plenty of parking, and the location offered stunning views and a relaxing atmosphere.

Nothing.

This hotel is nestled in the heart of a stunning rural area, offering breathtaking views and a peaceful ambiance. The value for money is exceptional, with reasonable prices that won't break the bank. The attention to detail in the castle rooms, complete with charming four-poster beds, adds a touch of charm and character.

All was up to par.

I got great value for my money at Best Western Walworth Castle Hotel. The room in the main building had an old charm and the staff was attentive and helpful. The restaurant staff took great care of me as a coeliac, which was refreshing.

The food for breakfast could have been better.

The hotel had a beautiful setting and the gardens were lovely to walk around. The staff at reception were friendly and efficient, and the rooms were comfortable and well-furnished. The bathroom was clean and spacious. One of the highlights was the plentiful and well-cooked food in the restaurant. The portion sizes were huge, so you definitely won't leave hungry. The location was also great as it was only a short trip to the city center.

One downside was that the welcome tray in the room was poor and there were no bottles of water or dressing gown provided, which I believe should be included in the price. Another thing to note is that in the West wing, if you are upstairs and at the gatehouse end, it's quite a trek from the main building.

Beautiful castle, amazing staff, breathtaking grounds, good food, free dungeon tour

Couldn't stay longer

Breakfast is delicious and they kindly prepared a sandwich for me upon arrival. The room is spacious with a huge, comfy bed. The hotel is beautifully decorated and has ample parking. The staff is friendly and helpful. There's even a nice nature walk on site.

This hotel is located in a beautiful rural area, perfect for those seeking a peaceful getaway. The staff were very friendly and went above and beyond to make our stay enjoyable. The rooms were clean and comfortable, with lovely views of the surrounding countryside. The lounge area had comfortable seating where we could relax and unwind. We also enjoyed the basic amenities provided, such as tea and coffee facilities in the room. Selected detail: The staff called immediately and are mailing back a lost item.

Everything was fine, no improvements needed.

The hotel had a charming atmosphere with friendly staff. The breakfast was top-notch and the evening meal had a good variety. We appreciated the cleanliness and helpfulness of the staff. The location off A1 made it convenient for traveling.

Absolutely nothing to say about dislikes.

Located in a beautiful area surrounded by stunning countryside, this hotel offers a unique experience as it is housed in a historic converted castle. The staff, particularly Holly in the restaurant, are friendly and helpful. The rooms are comfortable and peaceful, ensuring a good night's sleep. The breakfast and dinner options are delicious, and the nearby Archers ice cream farm is a must-visit.

Some rooms may have limited space, which could be a downside for longer stays.

We had a delightful stay at Best Western Walworth Castle Hotel. The historic castle ambiance added a unique charm to our experience. The clean and spacious room provided us with utmost comfort, especially the cozy bed and TV area. The adjacent nature walk and Walworth Castle Birds of Prey Centre were unexpected bonuses that enhanced our stay. The dinner at the Farmers Restaurant was exceptional, with high-quality, locally produced food. We also enjoyed a superb Sunday lunch in a luxurious restaurant. we had a pleasant and fulfilling weekend, and I would highly recommend this hotel to others.

Beautiful castle, warm welcome, excellent food, lovely decor, stunning landscapes, helpful staff.

None.

Beautiful structure, surrounded by stunning scenery. Breakfast was satisfying. Delicious and well-presented food in generous portions. Staff accommodated preferences and provided flexible meal options. Convenient to have food to-go for travels.

Great location, delicious food, clean room, friendly staff, beautifully presented snacks, very good shower.

Nothing at all.

Tucked away in a peaceful location, this historic castle is perfect for those seeking a first-class event or a refreshing walk after breakfast. The rooms offer a comfortable stay, with friendly service and a delicious breakfast to start the day. Guests can enjoy the beautiful garden surroundings and take a leisurely stroll through the nearby woods. The castle's falconry area is also a nice attraction to visit.

The Wi-Fi connection in the room can be a bit unreliable at times.