We had a fantastic stay at the hotel - the location was perfect for exploring all the attractions in the city and the nearby Victoria station made it easy for us to get around. the staff were incredibly friendly and helpful, and the room was stylish and comfortable. We loved the modern amenities, like the electronic controls and the iPad for managing everything. the breakfast had a great variety of options, especially the delicious selection of fruits. it was a clean and enjoyable experience at CitizenM.

Nothing at all!

Friendly staff, amazing breakfast, ideal location, well-appointed rooms, comfortable bed.

Everything is what i need and want.

We had an amazing experience at this place! The location is perfect, with easy access to 3 subway lines. The staff welcomed us with a refreshing drink, making us feel instantly at home. The room amenities were fantastic, including ironing facilities, heating, air conditioning, and a sink with free toiletries. The ipad-controlled room was a unique touch, and the flat-screen tv and parquet floor added to the overall luxurious feel. The dining restaurant and bar/lounge area were great for indulging in delicious food and drinks. The staff were attentive and friendly, making our stay even more enjoyable. The hotel also provided free wi-fi and had convenient facilities such as luggage storage and a 24-hour reception. we would highly recommend this hotel to everyone.

We highly recommend this hotel to everyone.

We had a fantastic stay at this place. The location was perfect, with easy access to multiple subway lines, making it convenient to explore the city. The staff were incredibly welcoming and even offered us a refreshing welcome drink upon arrival. The room amenities were top-notch, including ironing facilities, heating, air conditioning, and a modern sink. The free toiletries provided added a luxurious touch to our stay. We also loved the convenience of the iPad in the room, allowing us to control the lights, air conditioning, and even order from the menu. The flat-screen TV and parquet floor added to the overall comfort and elegance of the room. There is also a dining restaurant, bar/lounge area, and snack bar available for guests to enjoy. The staff were attentive and accommodating, and the leisure/TV room provided a great space to relax. The free Wi-Fi and 24-hour reception were also appreciated.

We wholeheartedly recommend this hotel to our friends.

The location couldn't be more convenient, with everything we needed just a short walk away. We were able to easily navigate to find everything that was available in this area. The service was top-notch, with a warm and friendly welcome drink upon arrival. Our room was well-equipped with all the amenities we could ask for, including ironing facilities, heating, and air conditioning. The sink and free toiletries were a nice touch, and we enjoyed using the iPad and flat-screen TV. The parquet floor added a touch of elegance to the room. We also appreciated the dining restaurant and bar/lounge area, where we could unwind and enjoy some delicious snacks. The staff here were exceptional, always ready to assist us with any queries or requests. The leisure/TV room was a great place to relax and the free Wi-Fi was a bonus. the experience was fantastic.

We would highly recommend this place to anyone.

I recently stayed at Citizen M in London for a few nights and it was an excellent experience. The hotel is perfect for those who want to work and explore the city. Despite the small room size, the beds were incredibly comfortable. The cleanliness of the hotel was impressive and the city view added to the overall charm. Additionally, the hotel's utilization of technology, such as self-check-in and room control, was a great convenience. Citizen M offers state-of-the-art accommodation with good value.

100% Recommend this hotel.

Convenient location near transportation. Comfortable and modern rooms with adjustable temperature and lighting. Helpful and friendly staff. Enjoyable dining options available. a pleasant and convenient stay.

I had a fantastic stay at a hotel near Victoria station. The location was amazing, being so close to everything in this city. It made it very easy to access all the London tourist sites. The hotel facilities were modern and the cleanliness was impeccable. The staff were genuinely friendly and helpful, making me feel taken care of during my stay.

Cannot find any fault.

Located near a convenient coach station, Citizenm London Victoria Station offers a great base to access London's popular tourist sites. The hotel is also praised for its tech-focused rooms, giving guests the ability to control everything from lights to TV through an iPad. The friendly staff, like Victor and Kate, provide a warm welcome, and the bartender, Nusrat, adds to the pleasant atmosphere. Room #509 is clean and modern, with unique futuristic experiences. Guests appreciate the artistic decoration, reminiscent of a Scottish hotel.

The hotel's entrance and lobby resemble a disorganized teenage bedroom, lacking a traditional front desk and lobby area.

I really enjoyed my stay at this hotel. The staff were very friendly and welcoming. The breakfast buffet had a great variety of choices, and I particularly loved the coffee bar and fresh juice. The location of the hotel was perfect, with easy access to the tube, railway, and coach stations. Additionally, there were many tourist attractions within walking distance, making it convenient to explore the city.

The shower was a little tough for shaving. It would have been nice to have washcloths provided in the room.

The free Wi-Fi was fast and reliable, and the staff were friendly and accommodating. the hotel’s central location made it easy to explore the area’s many attractions on foot. the complimentary breakfast was a nice touch and provided a variety of options to suit all tastes.

The room was uncomfortably small and lacked basic amenities such as enough pillows and charging points. the lack of USB sockets was a real inconvenience, especially for business travelers who need to charge multiple devices at once.

The staff were super friendly and provided exceptional service. The breakfast was delicious and the room had a unique and funky design. Despite not being spacious, it was well organized and the king size bed was incredibly comfortable. We loved the mood facilities and the convenience of controlling all the electronics through the iPad.

Nothing. The hotel was spotless, modern, and perfectly located. We were able to easily walk to popular attractions such as parliament, Westminster Abbey, and Buckingham Palace.

I loved being able to self-serve on check-in and check-out, and the tablet in the room was a great touch, allowing me to control the lights, temperature, TV, and more. the entire team at the hotel was amazing, with special mention to Nimco, who was not only the prettiest girl in the hotel but also the kindest, sweetest, and most lovely human being I've ever met. the location was perfect, near Victoria Station, and the hotel offered a range of amenities, including luggage storage and seating areas for evening get-togethers or work. the breakfast was varied, fresh, and tasty, and the 24-hour bar was a bonus. I had an incredible experience and can't recommend CitizenM hotels enough.

Nothing, no complaints at all. 😊

The atmosphere is welcoming, with a large common area. The room, cozy for 2 people, has mood lighting, a large TV, and a comfortable bed next to a city view window. The location is great, with restaurants, Big Ben, and Victoria terminal nearby. The hotel feels safe, with friendly staff.

As a disabled guest, I appreciated the easy accessibility of the hotel. The rooms were well organized with high-tech controls and comfortable, spacious beds. The ability to control everything from lights to temperature to TV through a tablet was immensely convenient. The staff was friendly and helpful, and the breakfast provided was excellent. The location near Victoria Station and various restaurants and activities was perfect.

Felt very special, no complaints at all.