Location old and intriguing. Sophie, waitress in Brasserie, amazing for first night. Bed comfortable, room clean and cosy, no noise. Brasserie restaurant beautiful meal, breakfast also good. Admirable job by kitchen staff and waitors. Hotel like big castles in Germany, pleasant experience. Must visit chapel and old rooms, nice too!

The value for money at the hotel was great, and the room was well set up with a comfy bed and a fantastic bathroom magnifying mirror and light for putting on make-up. The location was convenient near the M6 and the staff were welcoming, friendly, and helpful throughout our stay.

The only thing that could have made the breakfast better was a wider variety of food on the menu.

I had a wonderful experience staying at this hotel. The moment I arrived, I was amazed by the stunning architecture and the grandeur of the old part of the hotel. The receptionist was efficient and the check-in process went smoothly. The room in the modern wing was clean and comfortable, with a lovely sofa and a fantastic shower. The staff at the restaurant were friendly, and the food was absolutely delicious. I also enjoyed the afternoon tea in the beautifully decorated Sheridan room. Despite some restrictions, the pool area was open and provided a great place to unwind. The whole team made me feel welcome and nothing was too much trouble. I even asked for bathrobes, and they promptly provided them. I highly recommend this place and will definitely be coming back.

The only downside I can think of is that the hotel management seems to prioritize the new part over the old part, which is a shame considering the stunning architecture. However, this minor flaw does not overshadow the overall experience.

The breakfast had a wide selection and the shower in the room was excellent. The hotel is situated in a beautiful setting and the staff were very welcoming. I also enjoyed using the pool facilities.

The service in the evening at the brasserie was slow and the staff were not very helpful. The room I had booked was changed to a less desirable one with no view, but after insisting, I was given the room I had originally requested.

Quick room service, generous portions. Brilliant breakfast range, hot food. Stunning building, perfect pool and sauna. Modern rooms, blackout curtains, lovely sleep. Amazing staff, kind and helpful. Great venue, lovely food, clean room.

Nothing to complain about at all.

I had an amazing experience at this luxurious hotel. The building was absolutely stunning, with an impressive drive that immediately caught my attention. The spa facilities were top-notch and provided a soothing and relaxing experience. I particularly enjoyed the hot baths and showers with plenty of hot water. The room was clean and comfortable, with a very cozy mattress and pillows. The breakfast buffet was delicious and offered a wide variety of options to choose from. this place exceeded my expectations and provided enhanced comfort and quality services.

I would highly recommend this hotel to everyone.

The beautiful setting of the hall added so much character to the experience. I stayed in a lovely room in the old part of the hall, which was absolutely delightful. Despite the busy weekend, the staff were helpful and attentive. The hotel is a must-stay if you love historic buildings with plenty of activities nearby. I highly recommend this hotel for a memorable stay.

We were fortunate to have a lovely girl serving us in the restaurant, providing us with exceptional service and making our dining experience enjoyable. The hotel is conveniently located near the restaurant and within walking distance to a charming pub that had a much more sophisticated atmosphere than the hotel itself. No down side to the restaurant, although it was quite busy. The room was spacious and comfortable, with a cozy bed and a clean bathroom. The breakfast offered a decent selection of food, and the view from the room was pleasant.

I absolutely loved staying at this luxury hotel. The drive up to the hotel was breathtaking, and the hotel itself is simply stunning. I had the opportunity to explore all the different rooms, from the library to the chapel, and they were all beautifully decorated. The spa access included in my package was a wonderful bonus, allowing me to relax and unwind. The food at the hotel was top-notch, with a wide selection that catered to all tastes. The staff were incredibly helpful and friendly, making my stay even more enjoyable. I also appreciated that this hotel is pet-friendly, perfect for those who want to travel with their furry friends.

I would highly recommend this hotel to anyone looking for a luxurious and comfortable stay. From the spacious rooms to the excellent water pressure in the shower, everything was designed to enhance the guests' comfort.

We had a great stay at this hotel! The room we stayed in was really spacious and had everything we needed. The staff were friendly and check-in and check-out were quick and easy. The hotel grounds were beautiful and it was nice to wander around the gardens. The main building was stunning and added a touch of elegance to our stay. The pool was also a good size and perfect for a relaxing swim. The breakfast was fantastic with plenty of options to choose from. we were very impressed with the comfort and quality of this hotel.

We recommend this hotel to anyone looking for a luxurious and comfortable stay.

We had such a lovely time at this beautiful building, surrounded by trees on a long avenue. The reception area and lounges were stunning. Our room in the modern block was nice, with a comfortable bed and a modern bathroom. The staff were friendly and accommodating, and breakfast was delicious. We especially enjoyed the peaceful view of the ornamental pond while dining in the lovely restaurant, just like the pictures online.

The service in the restaurants could have been more attentive.

our recent stay at crewe hall hotel & spa was absolutely incredible. the building and grounds were stunning, a photographer's paradise. the history and architecture were fascinating, and the staff went above and beyond to make our experience memorable. we can't wait to return!

One small issue was the room decor. it didn't match the grandeur of the hotel and could use some improvement.

The hotel was a great choice for our city trip. The rooms were clean and comfortable, with all the necessary amenities. The staff was friendly and helpful, always ready to assist with any questions or requests. The location was ideal, just a short walk from the main attractions and public transportation.

There were a few things that left us with a negative impression. upon check-in, our room had not been properly cleaned and made up, which was quite unsettling.