our recent honeymoon trip to kelso was made even more special by the friendly staff, spacious room with ample storage, and excellent breakfast at the hotel. it exceeded our expectations and we couldn't have asked for a better experience at a hotel.

Lack of air conditioning made it uncomfortable to sleep, especially during the hot weather.

I had an excellent stay at a lovely hotel in the town center. The staff was friendly and greeted me warmly, even though I arrived late at night due to flight delays. The food at the hotel was superb, especially the haggis stuffed chicken with pepper sauce. The breakfast was enormous, with a double portion of everything. The location of the hotel was perfect, right in the heart of the town. I had a wonderful experience and would definitely recommend this hotel as a base for exploring the area.

The hotel couldn't be more central, right in the heart of the town. You really can't beat the location. The staff were incredibly friendly and attentive, making sure I had everything I needed throughout my stay. The rooms, although in need of a bit of a makeover, were clean and comfortable. The double bed was gigantic and provided a great night's sleep. The breakfast included in the stay was tasty, with nice food made from local ingredients.

The windows could do with being renewed for better soundproofing.

This hotel is fantastic and right in the centre of the beautiful square, making it perfect for those who love shopping and exploring. The food in the restaurant was delicious and offered a great value for the money.

The decor of the rooms was a bit dated and could use some updating.

Really enjoyed our romantic escape. The food was delicious and well priced. The hotel is located in a beautiful town square and had easy access to great attractions. The staff were friendly and welcoming.

The rooms were outdated and in need of renovations. We heard a lot of noise from the street outside and the walls were thin, so we could hear our neighbors.

The breakfast offered at the hotel was delicious and the staff were very friendly. The location of the hotel in the center of town was a big plus, making it convenient to explore the area. the bed in the room was very comfortable, ensuring a good night's sleep.

The hotel felt a bit dated and in need of some renovations. The furniture was old and worn, and the bed was not as comfortable as expected.

Good value, friendly staff, clean rooms with tea/coffee facilities. Modern bar area and delicious food. Convenient location.

Centrally located, easy check-in, friendly staff, good restaurant, substantial breakfast.

All was perfect.

The location of the hotel is ideal, as it is situated in the town centre, overlooking the lively town square. Despite its central location, the rooms are surprisingly quiet, with only a slight downside of not being able to leave the windows open due to the noise from the cobbled square just outside. The staff are friendly and helpful, providing a warm and welcoming service.

One downside is that the bathrooms could use some updating, as the taps and fitments are outdated and not always in working order.

my recent stay in kelso was fantastic! the cross keys hotel exceeded my expectations. the central location was convenient for walking in hills, and the friendly staff made me feel welcome. the recently refurbished facilities were lovely and the delicious meals were a highlight.

Bathroom needs updating.

This hotel was a great find for the price, offering good value for money. The staff were friendly and helpful, and the rooms were spacious with comfortable beds. The location was perfect, right in the heart of the town and close to where I was working. The hotel appeared to pay attention to detail and went the extra mile to make the stay special.

No improvements necessary, everything was just fine.

This hotel is in the perfect location, right in the heart of Kelso square. The staff were really friendly and provided excellent service. The room we had was clean and comfortable, with a double bed and all the basic amenities we needed. The breakfast was included and served with tasty ingredients.

No major issues, everything was up to standard.

We recently stayed at the Cross Keys Hotel and were pleasantly surprised by the impressive frontage and the professional check-in process. The room was well appointed and spotlessly clean, exceeding our expectations. We also enjoyed the helpful and knowledgeable bar staff and the excellent breakfast. a great choice for our visit.

Although the hotel had poor soundproofing, causing some noise from both outside and inside, this was a minor inconvenience compared to the overall positive experience.

Located in the market square, the hotel has historical significance, although the interior has been modernized. The staff was friendly, and the breakfast was satisfying. The rooms were clean and comfortable, though the bathroom access was tight. I would revisit and request more spacious accommodations.

Central location, convenient for exploring. Friendly and helpful staff. Clean and comfortable room with coffee facilities. Delicious meals at a reasonable cost.