Clean and tidy. Convenient for travel to Devon and Cornwall. Good value for money. Friendly and helpful staff. Close to dining options.

This hotel is in a great location and has a welcoming atmosphere when you arrive. The staff here are very friendly and accommodating. The rooms are clean, well-presented and the beds are comfortable. The bathroom is equipped with all the essentials. It is really handy to have shops and pubs nearby, and the fact that it is located on the motorway services makes it a perfect stopover during long journeys. I had a pleasant stay here with excellent service.

I would definitely recommend this hotel to my family and friends.

The rooms were recently refurbished and had a nice bathroom. The staff were very helpful.

Felt very well taken care of, no reason to complain.

The room was spacious, clean, and comfortable with a great shower. Convenient location for park and ride into town. Good, value-for-money food options on the menu. Would consider staying at this hotel chain again.

I recently stayed at this luxurious 4-star hotel and I was blown away by the comfort and quality of the services provided. the location of this hotel is perfect as it is situated near the airport and the motorway, making it easily accessible. Additionally, there are plenty of eating facilities near the hotel, which was a welcome convenience. The staff at this hotel went above and beyond to accommodate me and my elderly parent, who is 90 years old. They were very helpful and always ready to assist us with any needs or requests. The room itself was quiet and peaceful, allowing for a restful night's sleep without any disturbances from vehicle noise or other guests.

I would have liked a walk-in shower for ease of personal hygiene, but other than that, I have no complaints about this hotel. this place provided a fantastic experience and I would highly recommend it to others seeking enhanced comfort and quality services.

Convenient location for breaking up a long motorway journey. The hotel is situated in one of the best motorway service complexes in the UK. We were able to get straight back on the motorway the next day. The room was surprisingly quiet, with no traffic noise from the motorway. I would recommend this hotel for a convenient stopover.

The hotel's location was really convenient for our city break. We got everything we needed at the nearby motorway service station. the breakfast was good, with the option to buy it at a reasonable price. We also appreciated the surprisingly quiet room where we could rest after a day of exploring.

Our stay was not perfect. There were ongoing construction works, which were noisy and slightly disruptive.

The hotel is conveniently located, making it easy to access other areas and attractions. The rooms are comfortable and tidy, with clean beds. The staff are friendly and try to be helpful. The restaurant offers a good selection of food with a great atmosphere. Breakfast is satisfying, although it could use more variety. The hotel is currently undergoing refurbishment, which is a positive sign for future improvements. The reception area is small but manageable.

The hotel is situated a bit further away from the city center, requiring additional travel time to reach certain destinations.

As vegetarians and vegans, we were pleased to find a great variety of options for breakfast. The staff was accommodating and ensured that our dietary needs were met.

Felt very homey, no reason to complain.

Great location, easy to find. Ample parking and Tesla Supercharger on-site. Good breakfast, comfortable bed, powerful shower. Friendly staff. Great weekend rate. Quiet, warm, and comfortable room with luxury towels and deep pillows. Easy drive to Bristol via Clifton Suspension Bridge.

It was all superb.

Convenient location with easy motorway access. Friendly staff, nice breakfast. Comfortable bed and pillows. Good-sized room and bathroom. No air conditioning, but windows open. Clean room and bedding. Busy breakfast peak times. Parking available in front. Well-connected to local attractions. Despite initial skepticism, pleasantly surprised with the rooms. Quiet despite being next to the highway. Delicious breakfast.

loved the comfy beds, soft towels, and the convenience of having both a double and single bed in the room. Staff were friendly and recommended a delicious breakfast spot for the morning. Special shoutout to the helpful staff who reunited my wife with her lost Pandora charms! They went above and beyond.

limited parking spaces

Friendly staff, comfortable rooms, delicious hot breakfast, excellent room service, clean and well-equipped.

During our stay, we were impressed by the quick renovations happening at the hotel. We noticed changes in the reception area within just a week, which showed their commitment to improving the guest experience. Although attention to detail was lacking in some areas, the overall room was lovely and comfortable. The staff were friendly and accommodating, even when we arrived late at night. The breakfast had a good selection, although I would have liked more continental options. I would recommend staying at this hotel.