The rooms were impeccable and the staff went above and beyond, even offering snacks for my tired children upon arrival after a long journey. The stunning views of the docks were a nice touch, and the breakfast had a wide variety of delicious options.

Felt cozy, no complaints at all.

The hotel staff were friendly and accommodating, making my stay enjoyable. The warm cookie upon arrival was a nice touch. The room was clean and had a fantastic view of the Thames. Conveniently, there were charging points near the bed for my mobile phone. Additionally, the location was perfect for attending a concert at the nearby stadium and there was easy access to a train station.

Everything great, no complaints.

Positive paragraph: The staff were friendly, room had a nice view, bed was comfortable, room was a fair size, bath/shower was clean.

Negative paragraph: Cannot find any fault.

The location was perfect, with easy access to the busy restaurant scene and the cable car. We also enjoyed the quiet area and the beautiful river view. The room was clean and comfortable, with a cozy bed and cushions. The service provided by the staff was top-notch, especially Francesca who helped us with our payment and made our stay hassle-free. The breakfast buffet was of high quality, with a wide variety of delicious options. Additionally, the bar area was a great place to relax and the burger and fries were surprisingly good and reasonably priced. it was a memorable experience.

The bar service during the evening meal, which could have been friendlier.

I recently stayed at this hotel and had a great experience. The location is very convenient, with easy access to the DLR transport system for the nearby airport. The service was exceptional, from the bell staff/porter to the housekeeping and room service. The room amenities provided everything I needed during my stay, including ironing facilities, tea and coffee, and a mini-bar. The soundproofed rooms made for a quiet and comfortable night's sleep. The shuttle service was also a great perk, and the welcome drink was a nice touch.

The only thing I can recommend about this place is to definitely stay here. Courtney and Giuseppe were amazing and very understanding during my stay.

I was pleasantly surprised by my recent stay at Doubletree By Hilton. The location was ideal for my needs, and the room itself was clean and comfortable. I especially enjoyed the view of the airport from my window, and was relieved that the noise from the airplanes was minimal. The breakfast buffet offered a good variety of options and was satisfying. Despite a minor issue with the pillows being too firm for my liking, overall, I had a pleasant experience. I would recommend this hotel for its convenient location, cleanliness, and decent amenities. I had a positive stay and would consider returning in the future.

I had a fantastic stay at this hotel. The location was perfect, as it was easily accessible and away from the hustle and bustle of the city. The hotel facilities were great, especially the cleanliness and the breakfast. The staff were friendly and provided excellent service.

Everything was spot on.

Complementary cookies were delicious and perfect after a long day walking around. The hotel's shuttle service to nearby attractions was convenient and saved a lot of time and effort. The room had a great view of the skyline and was very spacious, it felt like a luxury experience.

The hotel was a bit further out from the city center than we expected, which resulted in a longer commute. The cleanliness of the hotel was subpar, as we encountered dirty plates and utensils in the dining area.

Great room service, helpful manager, free parking, friendly staff, convenient location for visiting Excel.

Felt really good, nothing to complain about.

The location is perfect, just a short walk to the DLR station, giving us great connections to explore the city. The room was spotless and the bed incredibly comfortable, giving us the best night's sleep in months. The shower was also fantastic, providing a refreshing start to our day. The staff at reception were friendly and helpful, even giving us a free room upgrade. The cookies they provided were a nice touch. a great experience with excellent facilities and convenient location.

The lack of complimentary water in the room, which we expected at this price point.

Friendly staff, convenient location for Excel, helpful reception, great service from bar manager, yummy greeting cookie.

The hotel's location was excellent, with easy access to the city via cable car and Uber boats. The room was clean and had a nice view of the waterfront. The staff were friendly and attentive.

On arrival, the staff member who checked us in was polite, friendly, and helpful. The location of the hotel was ideal for hopping on the DLR and getting into central London and the O2. It was also right beside the river, offering a lovely view, and only a short walk to the station with good access to the Excel Center. The room had blackout curtains and the noise from the airport was hardly noticeable. The fitness center was small but well-equipped with a cross trainer, treadmill, bike, and free weights. Breakfast was great, and the free parking was a bonus.

The cleanliness of the room was unacceptable, with pubic hair found on the bathroom wall and in the shower tray, as well as dust on the bedside units.

Friendly staff, quick check-in, great location, comfortable beds, clean room.

All good.

Clean hotel with helpful staff. Friendly and efficient reception. Good location for O2 using cable car or DLR. Late arrival, but staff went out of their way to accommodate. Helpful with wine choices.