the room was spotless and comfortable, with plenty of storage space. the owner, Jane, was incredibly friendly and went above and beyond to ensure our stay was enjoyable. She even kindly lent us swimming clothes when we forgot ours. the breakfast selection was fantastic, with options like fruit, cereals, and a delicious bacon sandwich. I couldn't finish it all, so they kindly wrapped it up for me to enjoy later. My husband loved the generous full English breakfast. the entire hotel was beautifully maintained, and we especially enjoyed the well-maintained gardens and the lovely orangery where breakfast was served.

Nothing, all was good 👍

Staff helpful, gardens beautiful, pool temperature right, room spotless with garden and pool views, breakfast amazing, host friendly and attentive. Will return.

Great value for money with a spacious and comfortable room. The location was perfect, just a short walk to the old village and the beach. The staff at Fernbank were incredibly friendly and attentive, making me feel welcome throughout my stay.

Menu for breakfast could have more variety.

The hotel is conveniently located in the heart of Shanklin, close to the bustling town center and Shanklin Old Village, offering plenty of pubs, shops. Guests can enjoy a picturesque view of the beautiful gardens from the conservatory, creating a relaxing and serene atmosphere. The rooms are spotlessly clean with lovely toiletries and tea facilities, ensuring a comfortable stay. The staff provides a warm welcome and excellent service, making guests feel right at home. Additionally, the delicious and plentiful breakfast options are a great way to start the day.

It would be beneficial if there were more diverse facilities available to cater to different preferences and interests.

We had a fantastic stay at a lovely hotel. The little touches, like the complimentary sweets and fresh flowers, made us feel welcome. The staff were attentive and offered to assist with our luggage. The breakfast was superb, with homemade bread and a great selection of jams and preserves. The staff in the breakfast room gave us a warm welcome and offered helpful advice for our day's activities. Our room was beautiful, spotless, and had gorgeous garden views. The pool and bar area were also great amenities. We can't wait to return!

The location of the hotel is perfect for attending the annual scooter rally on the island. It is conveniently situated in close proximity to shops in Shanklin, allowing easy access to any supplies or souvenirs you may need. you can take a leisurely stroll down to the beach, enjoying the stunning coastline along the way. The conservatory provides a picturesque view of the gorgeous gardens, creating a serene and calming atmosphere. The comfortable rooms are spotlessly clean, with lovely toiletries and tea facilities. The staff are welcoming and friendly, ensuring excellent service throughout your stay. The breakfast options are delicious and varied, with a wide choice to suit all tastes.

The hotel lacks a designated area for guests to relax and unwind after a long day of exploring.

The pool is fantastic, grounds are tranquil, and staff is helpful. Impressive attention to detail, especially at breakfast. Will definitely return.

fernbank was a delightful surprise during the iow festival weekend. they went above and beyond to accommodate our early check-in and late check-out. the breakfast buffet was fantastic with a wide variety of options, and the hot food made to order was a delicious touch. the room was spotless, and the location was just minutes away from the historic old town. the friendly staff made our stay even more enjoyable. we didn't get a chance to use the indoor pool, but i will next time!

Small double room was a bit tight for two people.

Clean rooms, friendly staff, great facilities, delicious breakfast, beautiful views.

I recently stayed at this delightful hotel and I must say, it was worth every penny. The room was small but perfectly formed, with a comfortable bed and all the necessary amenities. The location was fantastic, just a short walk away from the charming Old Village and the beach. The staff at Fernbank were incredibly friendly and made me feel welcome throughout my stay.

The breakfast option could be improved by serving toast a little later, as it tended to go cold quickly.

The staff at this hotel were really friendly and attentive, making me feel welcome from the moment I arrived. the breakfast was great and really set me up for the day. the location was perfect as it was within easy reach of the local village, which had plenty of bars and restaurants to choose from.

the temperature of the bedroom was uncomfortably warm, even with the radiators turned off. It was over 23 degrees all night which made it difficult to get a good night's sleep.

Lovely friendly hotel, 5 min walk to the centre with lots of food and drink options.

Felt safe and secure, nothing was too much trouble.

Our stay in Shanklin was absolutely wonderful. The location was perfect, with the hotel situated in mature attractive gardens, and just a short walk away from the bustling pubs and shops of the charming Old Village. The room was bright and modern, providing a quiet and peaceful ambiance. The service we received was impeccable, with a friendly and attentive staff. Breakfast was a highlight, with a menu full of delicious options, and the fresh tea and coffee made the experience even more enjoyable. The view from the conservatory onto the beautiful gardens was an added bonus.

The car park was quite small, making it a bit challenging to find a spot.

my recent stay in shanklin was absolutely delightful, but fernbank truly exceeded all my expectations. from the warm welcome to the excellent facilities, including the swimming pool, everything was perfect. the breakfast was delicious, and the location was ideal, just a short walk from the old village and high street.

temperature in the bedroom was uncomfortable

The hotel staff were incredibly friendly and accommodating, always going above and beyond to make our stay enjoyable. They had extra lounges for relaxation, a swimming pool, and beautiful gardens to explore. Our room was clean and comfortable, and having a fan in the room was a bonus. the location was great, just a short walk from the charming old village and the seafront.

The only drawback was the limited parking, especially if you have a large vehicle. It could be a bit tricky finding a spot.