Comfortable room, excellent breakfast, friendly staff, spotlessly clean, good water pressure, spacious bathroom.

No issues.

The staff at the hotel were incredibly helpful and accommodating. I arrived late at night and was pleasantly surprised to find that they kept the bar open just a little longer so I could enjoy a drink after a long day of traveling. The friendly service made me feel welcome from the start. The room itself was clean and comfortable, with all the necessary amenities. The breakfast in the morning was delicious and offered a good variety of options. I had a pleasant stay at this hotel and would recommend it to others.

We had a fantastic stay at this hotel. From the moment we arrived, we felt welcomed by the outstanding and friendly staff. The service they provided was excellent, and they went above and beyond to ensure our comfort. The cleanliness of the hotel was impressive, with everything spotless and well-maintained. Our room was spacious and comfortable, featuring a cozy bed and a modern ensuite bathroom. The breakfast was delicious and offered a wide variety of choices. we had a great experience and highly recommend this hotel.

Can't fault anything about it! 😊

Clean sheets/towels, well-presented room/bathroom. Sensibly priced bar with good drinks/snacks. Helpful English receptionist. Delicious breakfast, great sausage.

The hotel's central location makes it convenient for walking into town for restaurants and pubs. you can easily access the hotel's bar and lounge area for a nightcap or two outside of restaurant hours. Another advantage is the free parking and WiFi provided, ensuring a comfortable and connected stay. The rooms are nicely decorated with comfortable beds and showers, and the friendly staff ensure a pleasant stay. The cooked-to-order breakfast is a standout feature, offering a higher quality dining experience compared to buffet-style options.

Inconsiderate guests occasionally disturb sleep in the morning.

had a lovely stay and exceeded expectations in Hitchin. Firs provided clean room, comfy bed, friendly staff, and delicious breakfast. Will happily return.

ventilation could be improved

This hotel offers great value for money, with prices that won't break the bank. It's conveniently located within walking distance of the town centre, making it a perfect choice for exploring the area. The staff are friendly and attentive, ensuring a pleasant and comfortable stay. The basic amenities provided are more than satisfactory, and the rooms are clean and well-maintained, offering a peaceful atmosphere. I particularly enjoyed the breakfast, with the poached eggs cooked to perfection.

All aspects of this hotel were satisfactory.

The hotel is conveniently located with easy access to the town center and nearby amenities. Guests can enjoy a pleasant stroll to restaurants, shops, and even a family-friendly pub just minutes away. The rooms are comfortable, with ample storage, tea-making facilities, and a well-appointed bathroom. The friendly and helpful staff provide excellent service, ensuring a comfortable stay. In the morning, guests can start their day with a delicious breakfast buffet featuring a variety of options, including a gluten-free choice. it's a great base to explore Hitchin and its surroundings.

One downside is that the hotel lacks soundproofing, which may result in some noise disturbances.

Recently stayed at the Firs Hotel for a few nights for leisure purposes. The room and bathroom were sparkling clean, and the staff were incredibly friendly and helpful. They made us feel welcome and went out of their way to ensure our comfort. The breakfast had a good selection, and the free off-road parking was a definite plus. Loved the quality tea and coffee in the room, a refreshing change from other hotels. Only a bit of road noise when the windows were open, but none when closed. a great experience!

Do recommend this hotel.

Lovely lady at reception, helpful staff, clean room, comfortable bed, good breakfast.

Can't fault the property.

The staff were incredibly friendly and welcoming, making me feel right at home during my business trip. the location was perfect, with a lavender farm nearby and excellent shops in close proximity. the breakfast provided was absolutely delicious, ensuring I started my day off right.

Although my room was a bit tired, it had all the necessary amenities. However, the tiny shower cubicle with a plastic curtain was quite inconvenient, as it would stick to you during the shower.

Friendly staff, helpful and welcoming. Close to Lavender farm and good shops. Fan provided in the room. Excellent breakfast. Ample room, comfy bed and huge bathroom with enjoyable shower. Modern and functional. Plenty of parking, good Wifi, felt safe traveling alone. Comfy bed with nice linen and warm duvet. Lovely and quiet atmosphere.

This reasonably priced hotel is conveniently located near the town centre, making it easy to explore the area. A short walk away, you'll find a nice eatery for a delicious meal. the hotel is in close proximity to all areas, allowing for easy access to nearby attractions and amenities. The rooms are comfortable with excellent showers, and the staff is helpful and courteous. Start your day right with a reasonable breakfast, including a delicious poached egg on toast. The hotel also offers a large car park for convenience.

The noise from the road can be intrusive at times.

Friendly staff, welcoming atmosphere, delicious breakfast, safe parking, well-equipped room, strong shower.

Everything was spot on.

The rooms are clean and comfortable, with helpful and friendly staff. The breakfast is delicious, served efficiently in a clean breakfast room.

The hotel could improve on noise insulation, particularly from outside roads.