Friendly receptionist, early check-in, close to Ascot racecourse and amenities, comfortable bed, hot shower.

I recently stayed at Highclere in Sunninghill for a wedding. Check-in was quick, and although the room was basic, it was a decent size for one person and the bed was comfortable and clean. The staff were lovely, extremely kind, and very helpful when we had a problem with an item left behind. The hotel's location is convenient, with shops and restaurants within walking distance.

Totally recommend this hotel.

The staff at Highclere really went above and beyond to make my stay enjoyable. When I mentioned that the radiator in my room wasn't working, a helpful gentleman at reception did his best to fix it. Despite the issue, my room was clean and comfortable. The location was perfect for my visit to Ascot, and there was ample parking available. Although I didn't have breakfast, the continental options seemed satisfactory. I would recommend this hotel for its friendly service and convenient location.

highclere in ascot was more than accommodating for our early arrival. the staff were super friendly and recommended great places to eat. the room was clean and comfortable, with lots of tv channels. we loved the local information provided and would definitely recommend this hotel.

Breakfast was continental only, lacking variety.

On further investigation, the hotel's location near Sunninghill offers easy access to other budget hotels like Premier Inn. it is conveniently located close to Ascot racecourse. The rooms provide comfortable beds and modern, clean bathrooms. Guests appreciate the friendly service and the option to borrow umbrellas. With its old-fashioned charm, the hotel offers interesting and fun stays. The window coverings allow for complete light control.

The hotel lacks proper staff presence, making it feel more like a remote B&B than a hotel.

Lovely warm reception from a smiley receptionist. Clean room. Great coffee. Helpful and accommodating staff. Easy access to town.

Felt very homey, no complaints at all.

Feeling at home

The Highclere Hotel in Ascot is just a short walk or cab ride away from the racecourse, making it convenient for attending events. The room was clean and comfortable, with a classic white bathroom and corner shower. The hotel offers free on-site parking and a simplistic continental breakfast, which suited our needs perfectly. The family room layout was brilliant, with a double bed and a proper single bed, providing ample space for our family. The staff were friendly and helpful, and we enjoyed the complimentary tea, coffee, Kit Kats, and bottles of water in the room.

Felt extremely safe, no complaints at all.

Friendly receptionist, early check-in, close to Ascot racecourse and amenities, comfortable bed, hot shower, tea and Kit Kat provided daily.

We loved our stay at this hotel in Ascot! The racecourse was just a short walk or cab ride away, making it convenient for us as backpackers. The room was clean and comfortable, and the shower was amazing. The staff, including Tom the manager and his wife, were friendly and accommodating. We also enjoyed the excellent wine shop and nearby restaurants. we had a great experience and would definitely come back.

We felt safe and secure during our stay and have no complaints.

Spotlessly clean, comfy beds, excellent staff, welcoming atmosphere, great shower.

Everything was spot on.

The check-in process was quick and the staff showed us to our room. We were pleasantly surprised to find two extra pillows in the wardrobe, as we like to sleep with two pillows. the room itself was clean and quiet, which made for a peaceful stay. the bed was really comfortable, ensuring a good night's sleep. We also appreciated the complimentary Kit Kat and the hair dryer provided in the room.

There were a few minor issues that detracted from our experience. there were coffee stains on the top of the drawers where the kettle was placed.

my recent stay in ascot was fantastic. highclere exceeded my expectations with its clean and spacious room, friendly staff, and convenient location near shops and restaurants. the comfortable bed and abundance of power sockets were a pleasant surprise. i also appreciated the complimentary coffee and tea. highly recommended!

shower flooded the floor

The hotel is conveniently located near Ascot Racecourse and the high street, making it a great base for exploring the area and dining out. Guests have praised the staff for their welcoming and helpful nature, offering advice on local restaurants and even helping with finding specific items like hats. The rooms are generally comfortable and quiet, with amenities such as tea/coffee making facilities, and the bathrooms are clean and well-equipped. Some guests have enjoyed a continental breakfast, while others have opted to dine at nearby establishments.

Some guests have noted that the hotel could benefit from a refurbishment, as the communal areas and hallways appear tired and in need of a refresh. There have also been a few instances where certain amenities like heated towel rails were not functioning properly, which could be disappointing for guests looking for added comfort.

I recently had a delightful stay at this hotel and I must say, I was pleasantly surprised by all it had to offer. the value for money was truly exceptional. The prices were very reasonable, especially considering the attention to detail and the level of service provided. The hotel is located in a quiet area, ensuring a peaceful and restful stay. The private parking was a great convenience, as it made it easy to come and go without any hassle. The staff were all friendly and accommodating, making me feel welcome throughout my stay. The rooms were well-appointed with all the basic amenities one would expect, and the bathroom was clean and tidy. The highlight for me was the comfortable beds and, more importantly, the good shower. It really was a refreshing experience.

In terms of areas for improvement, I would have to say that everything was absolutely fine.