The twin room I booked had a double bed instead. Hotel staff resolved the issue efficiently. com.

The staff at the hotel were absolutely amazing and provided exceptional service throughout my stay. They went above and beyond to make me feel comfortable and even cooked me a pizza late at night when the food service had already ended. the breakfast provided was excellent, with a wide variety of options to choose from.

I did encounter a couple of issues during my stay. the cleanliness of the room was not up to par, as it seemed like the cleaning had been rushed.

I recently stayed at the Holiday Inn Express and had a fantastic experience. The room was spacious and comfortable, with a good-sized bathroom and a great shower. The highlight of my stay was the excellent service from the lady in the dining room on Friday morning. Despite being on her own, she was friendly and efficient, providing a 10/10 service. I also enjoyed the bar area, which had comfortable seating and was open late for a relaxing drink before bed. The hotel was conveniently located just off the motorway, making it easy to travel to our destination in Kingstanding the next morning. the Holiday Inn Express provided good value for money, with a delicious included breakfast and a handy car park.

No negatives from this place.

The location is convenient, with a family-friendly restaurant nearby. The staff provides excellent service, and the basic amenities like air conditioning and a fan in the room are much appreciated. The shower in the room is excellent, and the free internet is a bonus.

All was decent or satisfactory.

As a budget traveler, I was impressed with the large and comfortable room at the hotel. The location was excellent, just off the motorway and convenient for my morning plans in Kingstanding. The staff were friendly and accommodating. I particularly appreciated the "to go" bags provided at the breakfast bar, allowing me to take snacks for the day. The breakfast itself was good, with a variety of options including bacon, sausages, baked beans, cereal. Having a carvery and a large Sainsbury's nearby was also a convenient bonus.

Felt welcome throughout my stay, no complaints whatsoever.

Convenient location near the M6 and Jaguar factory. Good facilities and decent breakfast. Pub restaurant onsite offers value and a decent menu. Staff promptly addressed a problem and offered a complimentary drink at the bar. Friendly receptionist, efficient check-in/out. Reasonably priced with free Wi-Fi and ample parking. Comfortable room, although window couldn't be opened. Clean hotel with helpful and friendly staff. Comfy beds, not noisy. Nice pub nearby for meals. Recommended for those who prefer to avoid being in the city center.

our recent stay at a hotel in Birmingham was wonderful. Holiday Inn Express exceeded our expectations with their friendly staff, convenient location, and comfortable rooms. We had a relaxing date night and everything from the clean room to the superb breakfast made our stay memorable. We will definitely choose Holiday Inn Express again for our next visit.

Breakfast options limited.

The hotel was very clean and well maintained. The bed was very comfortable which resulted in a good night's sleep. The staff was very friendly and helpful and provided key location information for getting around easily. The breakfast offered a great selection of food that was fresh and tasty.

The main downside was that the restaurant on site only served pizza. However, we did discover a great pub next door that offered a delicious carvery.

The hotel is conveniently located near the city centre, making it easy to explore and experience everything the city has to offer. Additionally, there is a family-friendly restaurant right next to the hotel, providing a convenient and delicious option for meals. The rooms are spacious and comfortable, with all the necessary amenities for a pleasant stay.

Limited choice in larger at the bar.

The staff were helpful and efficient, the beds were comfortable, and parking was convenient. No complaints.

This hotel offers great value for money with its affordable prices and attention to detail. The staff were polite, professional, and went out of their way to address any issues we had. The rooms were a good size and the beds were comfortable, perfect for a family stay. Additionally, the breakfast provided a wide range of choices, including delicious scrambled eggs. The free internet was reliable and added convenience to our stay.

Our experience at this hotel was satisfactory.

The location of the hotel was convenient for our stopover. We also enjoyed a delicious carvery meal at a nearby restaurant called Manor Farm, which was lovely. The room was clean and spacious, and the bathroom was well-maintained. The staff provided good service, and the breakfast options were satisfying. We appreciated the availability of a bar for drinks, although more comfortable seating would have been nice. Despite some minor drawbacks, the overall experience was positive.

The choice of larger chairs in the bar area was limited.

Spacious room with comfy bed. Sparkling bathroom. Delicious hot breakfast with variety. Friendly and helpful staff.

Comfortable and welcoming.

We loved the convenience of the hotel's location on a busy road. Despite this, it wasn't crowded at all. The cleanliness of the rooms, breakfast, and lounge areas was impeccable. The friendly staff made our stay even better. Being right next door to a restaurant was a huge plus, as it meant we didn't have to drive anywhere else. We also appreciated having hot drink facilities in our bedroom, as well as cold drinks available at the reception.

Nothing not to love!