Quick response to feedback - staff addressed parking issues and provided gluten-free breakfast options. Relaxing atmosphere with enjoyable breakfast. Knowledgeable bar and reception staff. Courteous greeting from Charlotte. Clean and spacious rooms. Self-service breakfast with ample choice. Clean dining area with good views.

The hotel is conveniently located, with easy walkable routes to both the city centre and Cardiff Bay area. Guests mentioned that it takes only a short taxi ride to reach the town centre, while also being not too far away from the bay. The rooms are clean and well-sized, with good showers and nice amenities such as pen and paper by the bed, as well as tea and coffee facilities. The staff is friendly and helpful, ensuring a pleasant stay.

One guest mentioned a slight discomfort with the bed, which could be improved.

The location of this hotel was perfect for our stay. It was just around the corner from the Dr Who Experience and there were plenty of restaurants nearby. We also enjoyed the lovely view over the river from our spotless room.

Some of the hot options for breakfast could have been improved with more variety.

The staff at the hotel were extremely friendly and helpful, making our stay enjoyable. The breakfast offered a good variety of options to start the day. the hotel's location was ideal for exploring the city and the nearby coastal areas, with easy access to the motorway.

There were some aspects of our stay that were less than satisfactory. The smell from the drains in the bathroom was quite unpleasant and lingered throughout our visit.

The hotel staff were extremely friendly and went out of their way to assist me. The room was comfortable and had a nice view of the water. The hotel is conveniently located, close to shops and the bay, making it easy to get around. Despite being on crutches, I was able to walk to the bay with minimal difficulties.

There was nothing I didn't like.

Spacious and comfortable rooms, friendly and helpful staff, ideal location between city centre and bay area, great value for money, excellent breakfast with lots of choices.

Couldn't fault.

The staff were excellent, attentive, and accommodating. The room was clean, comfortable, and had a great water view. The nearby restaurant served delicious meals and had welcoming staff. Convenient location near shops and the bay.

Nothing, it was perfect.

Great breakfast, friendly staff, beautiful water view from dining room, meals available throughout the day. Conveniently located for a 15-minute walk to the city and arenas. Polite Polish gentleman in breakfast area was extremely helpful. Comfortable sofa bed for kids and enjoyable TV in bed. Quiet location with new, stylish housing developments nearby.

The hotel had an unbeatable location, making it easy to explore the city center and the bay. Situated right on the wharf, it was perfect for a budget traveler like me. The staff was superb, offering helpful information and engaging in friendly conversations. The rooms were clean and quiet, allowing for a peaceful night's sleep. the hotel provided everything I needed for my weekend stay.

Felt so comfortable, no complaints whatsoever.

As a couple, my wife and I stayed at Holiday Inn Express Cardiff Bay for 2 nights and had a comfortable and enjoyable experience. The staff were polite, helpful, and accommodating, making us feel welcome. The room was spotless and the view of the bay from our room was superb. The breakfast offered a good variety and tasted great. We were impressed with the hotel's value for money and would highly recommend it to our friends and family.

Felt quite safe, no complaints.

Located near the main shopping centre, the Holiday Inn Express offers a convenient location for those wanting to explore the city. The breakfast area provides a range of choices, including tasty croissants, and the comfortable sofa in the room adds an extra touch of relaxation. The modern and clean bathroom offers a nice view of the dock from the window, creating a pleasant ambiance during the stay.

We had a fantastic stay at Holiday Inn Express! The location was perfect, with easy access to both the town and the bay. The staff were incredibly helpful and always had a smile on their faces. They went above and beyond to make our stay enjoyable. The hotel was very clean and easy to find. I highly recommend this hotel for a pleasant experience.

We enjoyed our city trip and had a good stay at a hotel. We appreciated the complementary breakfast and friendly staff. The view from the room was relaxing and it was close to public transport.

This hotel offers great value for money. The prices are reasonable for what they provide, including a delicious breakfast. The basic amenities in the rooms are satisfactory, with a nice view of the dock available for families with children. The fact that an iron is provided in the room is a nice touch.

All was fine, no complaints.