This hotel is in a perfect location for me, just off the A1. The staff here are exceptional and made my stay better than expected. The room was comfortable and had all the amenities I needed, including a hairdryer and a TV. The restaurant on-site provided delicious meals, and the breakfast buffet had a good variety of hot and cold choices. The staff were always attentive and nothing was too much trouble.

I would highly recommend this hotel to family and friends.

On arrival at 6-45pm, we were warmly welcomed by the very friendly and helpful staff at the hotel's reception. The check-in process was quick and efficient. The hotel is conveniently located near the motorway, yet in a quiet area, providing easy access to transportation. It is also situated close to a few eateries and is adjacent to the A1, making it a great choice for dining and exploring the surrounding area. The cleanliness of both the bedroom and bathroom was impeccable. The hotel facilities were well-maintained, and we were impressed with the extensive breakfast menu, including perfect poached eggs. The staff, from reception to the restaurant, provided outstanding customer service, always with a smile.

Nothing, all excellent.

Conveniently located off A1M, ideal for travel. Good breakfast options. Quiet on the 5th floor. Nice room with coffee machine and complimentary snacks. Experienced helpful staff.

We had a wonderful stay at this hotel! The staff were incredibly friendly and welcoming, from the reception staff to the cleaners. They made us feel like valued guests right from the moment we arrived. The breakfast was delicious, and we were even offered poached eggs which were cooked to perfection. The location of the hotel was great, situated in a quiet area but still close to the transport network. We also appreciated the free tea, coffee, and hot chocolate sachets in our room. the hotel provided enhanced comfort and quality services.

We highly recommend this place to everyone.

The hotel is conveniently located, with easy access to a1 and beamish museum. It is also right next to the football stadium, making it a perfect choice for sports enthusiasts. The rooms are spacious and comfortable, providing plenty of space to move around. The staff is friendly and always willing to help. The breakfast options are delicious and satisfying. Additionally, the hotel offers a big car park with lots of green space, which is a great advantage for dog owners.

The outside bin was reported to be overflowing, which can be seen as a small inconvenience.

We had a handy and affordable stay during the Durham Lumiere festival. The hotel's location on the motorway made it easy to access the road network. The staff were friendly and accommodating, providing us with a quiet room upon request. The room itself was small but comfortable, with all the necessary amenities for a comfortable night.

Absolutely nothing.

Friendly and efficient staff made my stay at the Holiday Inn Washington enjoyable. The manager was hands-on and pleasant to chat with. The location was convenient for my needs, though a more central location would have been preferred. The hotel was comfortable and had ample parking.

We had a wonderful stay at Holiday Inn Washington. The property had a spacious car park and was impeccably clean. The housekeeper left a sweet note, adding a personal touch to our experience. The room was comfortable and spotless. The staff were incredibly friendly and accommodating. The hotel's location was convenient for visiting Newcastle or the Metro Centre. The breakfast surpassed expectations, with attentive staff and delicious food. Great value for money! We'll definitely be back.

Would be happy to recommend this hotel.

I recently stayed at a reliable Holiday Inn in Washington for one night. The hotel staff were accommodating in adjusting my room arrangements when my granddaughter joined us unexpectedly. The location was convenient, with easy access to the motorway network. The room was clean and tidy, although a bit small for a longer stay. The breakfast was well-prepared with a good variety of options, and the staff were welcoming and helpful. The bathrooms were lovely, and the wedding venue and food were exceptional. Plenty of parking was available at no extra cost, and the room upgrade was a pleasant surprise. The staff were exceptional and always greeted us with a smile.

Would recommend this hotel.

For the price we paid, the hotel was a great value and the room was clean and comfortable. The location was convenient for exploring Tyne & Wear, Newcastle, and Durham. The staff were exceptional, always greeting us with a smile and going above and beyond to make our stay enjoyable.

The breakfast option could have been better if there were more options available, especially towards the end of the sitting.

Great location, cheap breakfast, tasty bar meals, well-appointed room, loved the refrigerator, clean and comfortable.

Nothing that I didn't like.

We were thoroughly impressed with this hotel. The location was perfect for our needs, with easy access to the transport network and situated in a quiet area. The service was exceptional, from the attentive room service to the friendly and helpful staff. The room itself was luxurious and provided enhanced comfort. We loved the modern and clean design, and the added amenities such as the sitting area and mini-bar were a nice touch. The bed was incredibly comfortable and we had a great night's sleep. The hotel also had a lovely terrace where we could relax and enjoy the beautiful surroundings.

We highly recommend this hotel to everyone. It exceeded our expectations in every way, and we can't wait to come back for another stay.

The hotel's location was great, with easy access to main attractions in the city. the shower in the room was spacious and safe, making it suitable for elderly guests. the ground floor room was considerately provided by the reception lady, ensuring convenience.

The cleaning service was not up to par, as the beds were not made during the day. there were issues with parking, with a vehicle parked in the emergency vehicle space.