Pros the apartment was mind-blowing with spacious rooms, comfy beds, and good entertainment every evening. Staff SUPER FRIENDLY and helpful.

Great location and spacious apartment with friendly staff Stayed at the hotel during a week-long bandstand event and found the location to be excellent. the apartment was spacious and comfortable, with helpful and friendly staff throughout. the lack of flexibility in check-out times and slight issues with communication about bookings could be improved.

Always return for the exceptional service and comfort. Staff shared town tips at first stay. 24, hour reception, security, bar, snacks. Rooms with flat, screen TV, dryer, and kitchen essentials. Kids' menu, cots, and board games. No pets and smoking – perfect place for Easter! .

Spacious apartment, friendly staff, great location for beach and town exploration, excellent for entertainment, clean and comfortable rooms.

It was all perfect.

Great value for the money. Spacious rooms, comfy beds, and superb location. The staff at the hotel was friendly and helpful. Cons: Breakfast offerings could use more variety and freshness.

The staff at this hotel were great and well organised. They were always polite and friendly, having a chat with the customers. the location was perfect; not far from the seafront, shops, and theatres, making it easy to explore the town. the apartment we stayed in was spacious, with comfortable beds, which made our family stay more enjoyable. We appreciated being allowed to check in early and enjoyed the evening entertainment.

One thing that could be improved at this hotel is the comfort of the mattresses on the sofa bed. They need to be replaced for a better night's sleep.

Arrived early and kindly permitted early check, in. Stayed in a spacious flat with comfy beds. Enjoyed evening entertainment until 11 , extending to 11:30 or midnight could heighten experience. Met friendly guests and staff. Perfect one, minute walk to the sea; a central location close to everything. Basic but clean and cozy rooms. Bar staff, especially Joseph, were welcoming and hospitable. Cons: Strongly recommend this hotel.

Excellent location with helpful staff the location of the hotel was perfect for our needs, with just a minute walk to the sea. the staff were very friendly and accommodating throughout our stay. One aspect to be improved is the kitchen equipment and the need for better maintenance of amenities like windows and beds.

staying at imperial was a real delight! we were able to check in early to a fantastic flat that was spacious with comfy beds. the evening entertainment was a nice touch, though ending at 11. a later timing would've been better. the location near the seafront was perfect for exploring. cons: everything exceeded my hopes! 🌟.

A quick stroll to the sights, a cozy bar and restaurant in the hotel, and cheap parking. Managed to grab souvenirs at the gift shop.

Oh, how delightful it was to wake up to a mattress that felt like a slab of concrete.

I found the hotel very convenient, with a fantastic location near the seafront and town facilities. the cleanliness of the rooms was impressive, and the staff were friendly and helpful. the hotel facilities were great, and I enjoyed spending time in the coffee lounge.

No negatives to mention.

clean rooms - great location near bandstand for shows and cafes for morning coffee or afternoon teas. friendly staff - good entertainment. we loved the spacious family apartment. cons: would definitely recommend.

Great location for exploring the town and beach, with spacious apartment living spaces and a large master bedroom. the hotel offers nightly entertainment and is close to the pier and various dining options, making it convenient.

Some maintenance issues were present, such as uncomfortable sofa bed mattresses that need replacing and broken windows that couldn't be closed. the kitchen lacked some essential equipment, and some guests reported miscommunication with staff regarding bookings and check-out times, leading to a less than satisfactory experience for some.