We had a fantastic stay at this hotel. The room was clean and comfortable, and the staff were excellent. The location was perfect, as it was close to local attractions, the university, and the city centre. We also enjoyed the delicious and varied breakfast options.

Couldn't fault anything.

This hotel has an excellent location, perfectly situated near a great gym centre and just a stone's throw away from a wide variety of shops, bars and restaurants. The rooms are comfortable, impeccably clean and come with all the facilities you could need. The staff is welcoming and accommodating, and the breakfast is delicious, featuring a range of tasty pastries, bread, granola and fresh fruit.

Though the hotel is generally well-maintained, some areas could benefit from more attention, such as the restaurant and bar tables which seemed to be a bit dirty.

Great location, easy parking, friendly staff, remote check-in, clean and spacious room, comfortable bed.

Couldn't fault.

Well-located, excellent breakfast, spacious room, clean and quiet environment, good restaurant options nearby.

Clean, modern, and centrally located. Comfortable beds and good temperature control. Wide selection at breakfast buffet. Convenient check-in and storage for bags. Close proximity to train station.

Staff helpful, good breakfast for coeliacs, accessible room well-appointed for osteoarthritis, prompt manager response, excellent location, pleasant staff and good bar prices.

Great location in the city center, within walking distance of popular attractions and amenities. The staff were friendly and professional, providing excellent service throughout our stay. The room was spacious and comfortable, with a cozy bed that made for a good night's sleep. the free use of the nearby gym was a pleasant surprise.

The parking situation was inconvenient, especially without the option to pre-pay for a space for the entire stay. It would have been helpful to have a more streamlined and hassle-free parking experience.

Staff helpful, good breakfast for coeliacs, accessible room well-appointed for osteoarthritis, prompt manager response, excellent location.

The bed and pillows were really comfortable and made for a great night's sleep. The shower had good water pressure and the room was clean. I especially appreciated the sockets by the bed for convenient charging. Would stay again.

We had a wonderful romantic getaway at this hotel! The staff were incredibly welcoming and helpful, even giving us a complimentary bottle of wine for my partner's birthday. The room was clean and the bed was so comfortable, ensuring a great night's sleep. The hotel's location was perfect, just a short walk away from the city center and close to the Theatre Royal. We also loved the fact that the hotel had a lovely bar and a delicious breakfast option.

We did find a few issues during our stay. The room felt a bit tired and could use some refreshing, with dirty marks on the walls and cobwebs in some corners.

The rooms were comfortable and clean, and the bed was exceptionally cozy. The hotel is located in a prime spot, just a short walk away from the beautiful quay front. We also enjoyed the delicious breakfast, with a wide selection of tasty options to choose from.

There were a couple of minor issues during our stay. we had to pay for parking, which was a bit inconvenient.

As a disabled guest, I was impressed with the well-appointed accessible room, especially the sliding rail in the bath and the ample space to move around. The hotel staff were very polite, friendly, and helpful, providing us with a room near the lift to accommodate my husband's limited mobility. The central location and comfortable bed were also big pluses.

Felt really good, no complaints whatsoever.

We had a great stay here, with a spacious and quiet room on the fifth floor that was very comfortable and cozy. The staff were very helpful and polite, and we loved that we could opt for our room not to be serviced during our stay. The location was perfect, with easy walking distance to the harbor and train station.

The towels were a bit difficult to dry, but that's a minor issue compared to all the other positives. We would definitely recommend this place to others, with its great location, room amenities, and friendly staff.

The complementary breakfast was good, and the beds were really comfortable. The location was perfect, with just a short walk to all the main shops and attractions. Plus, the view from the room was amazing.

The room was quite small, especially for a family room, with not enough space to store suitcases. There were also no extra chairs to relax in.

Assigned a large, clean, and quiet room with a sea view on the 6th floor. Friendly staff.- Very convenient location, close to shops, restaurants, and the Barbican.

Terrible check-in experience, with a long queue and unfriendly staff. Difficulty in ordering room service and having to go down to reception to make payment.