The staff was excellent, location perfect, food amazing. Comfy pillows, best hotel bed. Lovely breakfast options. Spacious room, great view.

No issues.

This hotel is conveniently located in the heart of York, just steps away from all the sights. You can easily explore the old city center, visit York Minster, or take a stroll through the charming streets. The outdoor beer garden is a great place to relax and enjoy a drink after a long day of exploring. The rooms are clean and comfortable, with all the necessary amenities. The staff is friendly and helpful, ensuring a pleasant stay. Plus, the breakfast options are delicious and satisfying.

The parking situation can be a bit challenging, with instances of car break-ins reported nearby.

We had a fantastic stay at this centrally located hotel. The staff were incredibly friendly and went above and beyond to make our stay enjoyable. The location was perfect - right in the heart of the city and within walking distance of all the attractions. The hotel facilities were excellent, with clean and tidy rooms featuring comfortable beds and powerful showers. The breakfast provided was delicious, and the staff were attentive and quick to serve us.

Nothing it is perfect.

Friendly staff, great room with a view, tasty breakfast, good beer selection, convenient location.

Great value for money, with a comfortable room and delicious meals. The location was perfect, with historical sites nearby, and the staff were friendly and helpful throughout our stay.

The breakfast menu could be improved with less oily and soggy chips.

We had a great value for our money with a comfortable room, perfect for the historic building. The location was fantastic, right in the heart of the city within walking distance to all the attractions. The staff were incredibly friendly and helpful, going above and beyond to make our stay enjoyable.

The breakfast experience could have been improved with a wider variety of options.

The location couldn't be better, just a stone's throw away from the city's main attractions. Being nestled against the city walls, we enjoyed stunning views of the historic surroundings from the hotel's attractive beer garden. The staff here were exceptional, with Jacob, the general manager, providing excellent service and making us feel like valued guests. The rooms were modern, clean, and well-equipped, with amenities such as ironing facilities, tea and coffee making facilities, and a comfortable sitting area. The hotel also offered a range of additional facilities, including a sun terrace, a restaurant serving delicious food, and a 24-hour reception. the level of comfort and quality of service at this hotel exceeded our expectations.

We highly recommend this hotel to everyone.

We loved our stay at this hotel. The location was superb, right by the city walls and within easy walking distance to all the attractions in this city. The cleanliness of the hotel was top-notch, and the facilities were excellent. Transportation was a breeze, as the hotel was close to the rail station and offered easy access to public transportation. The breakfast was one of the best we've had, with quality ingredients and a wide selection. The staff were friendly and extremely helpful, going above and beyond to ensure our comfort and satisfaction.

Nothing could have been better.

The location of the hotel is superb, right in the heart of the city and close to all the local attractions. The room we stayed in was comfortable and had a lovely view of the beer garden. The staff were friendly and welcoming, providing excellent service throughout our stay. The breakfast served at the hotel was delicious and had a great variety of choices.

The prices in the restaurant were a little steep compared to other places in the area.

The location of Sure Hotel Collection was incredibly convenient, allowing us to easily explore the city of York. The staff went above and beyond to address a plumbing issue we had during our stay, ensuring that we were satisfied with the resolution. The cozy and charming atmosphere of the hotel made us feel right at home.

Great location. Comfy bed. Good breakfast. Friendly staff. Convenient staff assistance. Spacious beer garden. Free Wi-Fi. Daily room cleaning.

Hard to think of anything.

I was pleasantly surprised by my recent stay at The Fat Badger, Sure Hotel Collection. The location was fantastic, right in the heart of the city, making it convenient to explore. The atmosphere of the hotel was warm and inviting, creating a cozy and comfortable environment.

Great character and history, delicious food and drink. The complimentary bottle of wine was a nice touch, and the rooftop beer garden was a great spot to relax. Plus, the hotel is in a great location near many historic landmarks.

The stairs were exhausting, and we would have appreciated a lift. The absence of storage in the rooms was also very inconvenient.