The hotel had lovely, light and airy rooms with spacious and well-equipped bathrooms. The staff provided terrific customer service and were accommodating of dietary restrictions. The hotel offered great facilities and value for money, with excellent cleanliness and new facilities. The period building and beautiful grounds added to the overall charm. The efficient reception staff and excellent disabled facilities were also a plus.

Felt safe and had no reason to complain.

Our stay at Mercure was absolutely incredible. The beautiful grounds and hotel itself created a magical atmosphere that made us feel like we were in a fairytale. The staff went above and beyond to ensure we had a memorable stay, making us feel welcomed and valued. The breakfast was outstanding, with a wide variety of options to choose from. The rooms were spacious, clean, and comfortable, providing us with a relaxing and enjoyable experience. Despite a few minor drawbacks mentioned in other reviews, overall I highly recommend this hotel for anyone looking for a delightful and unforgettable stay.

We had a great stay at this luxurious hotel! The location in fabulous gardens outside the centre was absolutely stunning. The service and room amenities were top-notch, with everything we needed for a comfortable and enjoyable stay. The free toiletries provided were a nice touch, and the flat-screen TV and telephone in the room kept us entertained. We also loved the dining restaurant and bar/lounge area, where we enjoyed delicious meals and drinks. The staff at this hotel were extremely helpful and friendly, making us feel at home from the moment we arrived. The free Wi-Fi, on-site car park, and 24-hour reception were also convenient features that added to our overall experience.

We highly recommend this place to others.

I recently stayed at Mercure Burton Upon Trent for a friend's wedding. The hotel offered a reasonable price for a clean, standard room. The staff were helpful and welcoming, especially with our late check-in after the wedding. The room was a good size with ample storage space and a lovely en-suite bathroom. The restaurant was grand and the service attentive without being intrusive. The breakfast was delicious and plentiful. We loved our stay and the hotel's efforts to accommodate my wife's gluten intolerance.

Can recommend this hotel.

We had an amazing stay at this hotel. The staff were incredibly helpful and friendly. The hotel facilities were top-notch, and the cleanliness of the rooms was impeccable. The location of the hotel in a beautiful park was truly breathtaking. Additionally, the breakfast provided was delicious and satisfying.

Everything was spot on.

I had a wonderful stay at this hotel. The location was perfect, surrounded by fabulous gardens and away from the busy city center. The staff were helpful and welcoming, making sure that all my needs were catered for. The room was clean and tidy, with all the amenities I needed including free toiletries and a flat-screen TV. The on-site restaurant and bar/lounge area provided great dining options, and the service was excellent. I also appreciated the free Wi-Fi and the 24-hour reception, which added to the convenience of my stay. I would definitely recommend this place to anyone looking for a luxurious and comfortable hotel experience.

I couldn't find the reservation even with the reservation code, but the staff did supply it upon this request.

The hotel is located in a beautiful nature, surrounded by stunning gardens and greenery. It is also conveniently situated near the East Midlands airport, making it a great choice for travelers. The original Manor House itself adds a touch of charm and history to the overall experience. The rooms are well-maintained and comfortable, offering a peaceful retreat after a long day of exploring. The staff is highly professional and friendly, ensuring a pleasant stay for all guests. The breakfast is delicious, with a variety of options to choose from. the hotel offers facilities such as a bar and restaurant, providing convenience and relaxation during the stay.

The hotel could benefit from updating some areas, particularly the décor and facilities in certain rooms.

The hotel had stunning views of the surrounding gardens and the rooms were nicely decorated. The staff were friendly and welcoming, ensuring that we felt at home during our romantic escape. We also loved the fact that the hotel offered a delicious breakfast in the room, allowing us to enjoy a leisurely morning together.

There were a few drawbacks to our stay. The water pressure in the shower was inconsistent, which made it difficult to have a relaxing and enjoyable shower experience.

Clean rooms, attentive staff, lovely gardens for photos, well-spaced dining tables, delicious food.

We absolutely loved staying at this place! The location in fabulous gardens outside the centre was just stunning. It was so peaceful and serene, with beautiful views from our room. The service was exceptional, with attentive staff who really tried hard to provide good service. The room amenities were top-notch, with free toiletries and a flat-screen TV for our entertainment. We also enjoyed dining in the restaurant and relaxing in the bar/lounge area. The staff made us feel so welcome and went above and beyond to ensure our stay was comfortable and enjoyable.

We recommend this hotel to all.

The location of the hotel was perfect for a Christmas getaway. It was nestled in a peaceful countryside setting, allowing for a serene and relaxing atmosphere. The staff at the hotel were extremely friendly and helpful throughout our stay, making us feel welcome and well taken care of. the hotel offered a range of amenities such as a magician, face painter and balloon sculptures, which made our New Year's Eve celebration a memorable and enjoyable experience.

One aspect that could be improved upon was the breakfast selection. It lacked variety and did not provide good value for money.

I recently stayed at this 4-star hotel and had a great experience. The location is absolutely stunning, surrounded by beautiful gardens and picturesque views. The staff were incredibly friendly and welcoming, making me feel right at home. The room was spacious and well-maintained, with all the amenities I needed for a comfortable stay. I also appreciated the free toiletries and flat-screen TV in the room.

I had a fantastic stay at this hotel and would highly recommend it to anyone.

The hotel is located near some great breweries and the surrounding area is beautiful. The exterior of the hotel is quite impressive and it has a lovely old foyer. The staff were very friendly and helpful during my stay.

The hotel could do with a refurbishment as it looks quite dated. The tea and coffee facilities in my room weren't great, and the bar prices were a bit high for my liking.

Despite some minor drawbacks, our recent stay at Mercure Burton Upon Trent was overall a pleasant experience. The location, nestled between Burton and Repton, provided a beautiful setting with lovely grounds. The reception area had an elegant and welcoming ambiance, making us feel like we were stepping into a stately mansion. The staff were friendly and courteous, adding to the positive atmosphere.

One specific incident during our stay stood out. We had a room on the second floor, which, although in need of some updating, was comfortable and well-equipped.

The hotel is conveniently located close to Burton town centre, making it easy to explore the area for a few nights. The staff are friendly and provide good service. The rooms have comfy beds, ensuring a restful night's sleep.

The hotel lacks the atmosphere portrayed in the photos.