Great location for rugby and town centre. Working lift and rooms finished to high standard. Lovely open lobby areas with glass rooms. Nice and spacious reception, clean rooms, friendly staff. Pool and gym included in stay.

The staff, breakfast, central location, luxurious rooms.

Didn't dislike anything about the property.

We had a fantastic stay at this hotel. The location was perfect for our needs as it was close to the event we were attending. We also found it convenient to have access to supermarkets and fast food places nearby. The room was spacious and clean, allowing us to relax and unwind after a long day. The staff were very friendly and accommodating, making us feel welcome throughout our stay. The bed was incredibly comfortable and provided us with a perfect night's sleep. The shower was also impressive, providing a refreshing and invigorating experience. We were also pleased with the breakfast timing, as it was served from 7am until 10am, giving us plenty of time to enjoy a delicious meal before starting our day.

We would highly recommend this hotel to family and friends.

The location of the hotel is great, very close to the rugby ground. The staff at Mercure St Helens are extremely friendly and helpful, especially considering how busy they can get.

Felt safe, staff went above and beyond to accommodate us.

I was pleased with my recent stay at a hotel in St. Helens. The staff were friendly and accommodating, and the room was clean and comfortable. I especially appreciated the control over the room temperature, which allowed me to adjust it to my liking. The location of the hotel was also convenient for my needs. I had a pleasant experience and would recommend this hotel.

The hotel is conveniently located right in the centre of town, making it easy to access nearby shops and attractions. The rooms are clean and well-kept, with comfortable beds and a safe for valuables. The bathroom facilities are adequate, although some rooms may have issues with damp and mould. The staff at the reception and cleaning ladies are friendly and helpful. The hotel also offers leisure facilities such as a swimming pool and sauna, perfect for a quick swim or relaxation.

The breakfast options are overpriced for the quality offered.

The hotel offered access to a health club and spa, which added to the overall relaxation of my stay. the hotel was right in the center of town, providing convenience for exploring the surrounding area. The room I stayed in was clean and comfortable, with a lovely view of the town.

One aspect that could be improved was the room service, as there were instances where I tried to call but received no answer.

During my recent stay at a hotel in St Helens, I was pleased to find that the hotel had been beautifully renovated, offering modern and clean rooms. The location was ideal for exploring the area, and the staff were polite and helpful throughout my stay. The spacious and comfortable rooms made for a pleasant stay, and I highly recommend this hotel for anyone visiting St Helens. I was impressed with the improvements made by the hotel and would happily stay there again.

This hotel is perfectly situated, just a short walk away from all the essential amenities in town. I loved being able to easily explore the local shops and restaurants without needing a car. The staff were incredibly friendly and helpful, especially when it came to catering to my dietary requirements. The hotel itself was quite modern and clean, providing a comfortable and luxurious atmosphere. The rooms were spacious and well-equipped, with everything I needed for a relaxing stay. The complimentary drinks upon arrival were a nice touch, and the breakfast included in my stay was delicious. I had a great experience here and would highly recommend it for anyone visiting the area.

Although it took a bit of time to find the hotel from the center of town, it was well worth it once I arrived. The property could benefit from a facelift, but that didn't detract from the overall comfort and quality of the establishment.

I recently stayed at a 4-star hotel and was pleasantly surprised by the level of luxury and comfort provided. The hotel has undergone a recent refurbishment, which is noticeable in both the main public areas and the bedrooms. The rooms are spacious, clean, and well-equipped with all the necessary amenities, including air conditioning and free WiFi. The mattress was incredibly comfortable, ensuring a great night's sleep. The hotel also offers fantastic leisure facilities, such as a pool and gym, which added to the overall experience.

I would highly recommend this hotel to family and friends.

As a tourist, I loved the spacious and clean rooms with comfortable beds at Mercure St Helens. The hotel provides early check-in at 14:00 and late check-out at 12:00, which is a great convenience. The staff, especially the gentleman at the reception, were very helpful and provided us with detailed information about the local area. The location is fantastic, just a short walk into town, and there are plenty of bars and restaurants nearby.

Felt extremely happy, no complaints at all.

We stayed at Mercure for a concert at the Rugby ground. The central location was perfect, and the spa facilities were a nice bonus. The rooms were clean and comfy, with a 24hr bar that came in handy after the concert. The staff were polite and helpful, and we enjoyed a great breakfast. In the evenings, the way dinner could be arranged through the bar with Nicky made room service very convenient.

Would be happy to recommend this hotel.

We booked a night after attending Haydock races and a concert, and the hotel was conveniently located just 7 miles away. The restaurant offered great value for money, saving us from having to go elsewhere. The rooms were clean, modern, and well-equipped with amenities like an iron, hairdryer, and an English breakfast that was excellent. The staff were professional and helpful, making our stay even more enjoyable. We will definitely recommend and return to this hotel.

Can recommend this hotel.

Stayed at Mercure for a family party and had a delightful time. The spacious rooms were clean and peaceful, allowing for a restful night's sleep. Appreciated the added amenities like air conditioning, hairdryer, and tea/coffee facilities. The staff were friendly and knowledgeable, always ready to assist. a lovely experience.

Would be happy to recommend this hotel.