The staff at this hotel were incredibly friendly and helpful, which really made our stay extra special. They went above and beyond to ensure we had everything we needed, and their warm and welcoming attitude made us feel right at home. The rooms were also very comfortable, with clean and fresh towels provided daily. The beds were extremely cozy, allowing us to get a good night's sleep after a day of exploring. The breakfast options were delicious, especially the local black sausage, and provided a great start to our day.

Our experience at this hotel was fantastic and we had no complaints.

Rooms clean, large, well-equipped. Staff pleasant, professional, helpful. Reception assists with late check-out, heating perfect, bed comfortable. Free Wi-Fi useful. Chef accommodates dietary requirements, delicious food with good portions. Staff goes above and beyond to help with car trouble. Hotel saves cancelled wedding reception, provides last-minute room and decorations. Spacious, clean bedrooms and tasty breakfast. Professional, supportive, kind. Excellent!

I recently had a great stay at this hotel and I was really impressed with several aspects. the value for money was excellent - I felt like I got a lot for what I paid. Secondly, the attention to detail was fantastic. The rooms were cleaned to a high standard daily, and clean towels were provided if needed. The double bed I had was extremely comfortable, ensuring a good night's sleep. Lastly, the breakfast was a highlight. The hot options included delicious local black sausage, and the staff served it promptly at 9:15am.

All in all, everything was perfectly fine!

We had a fantastic stay at this hotel. The cleanliness was impeccable, with a spacious and comfortable bed that had plenty of pillows. The location was excellent, and the staff were lovely, with a special mention to the young gentleman at the bar who went above and beyond to provide exceptional service. The breakfast selection was delicious, with the carbonara pasta being a standout dish.

Couldn't fault.

our stay at mercure in wigan was fantastic! surpassing our previous visits, the staff were friendly and went above and beyond, even preparing a delicious take-away breakfast for our rushed train ride. taxis were cheap and convenient. a warm and welcoming experience overall that exceeded our expectations.

Phone in room didn't work.

Reasonably priced, clean and quiet rooms, tidy corridors, welcoming reception area, good size room.

Not one thing.

Comfortable beds, excellent staff, and quick resolution to a bathroom issue. Convenient location and good value. Great English breakfast and friendly service. Sheila at the front desk went above and beyond to help us. Spacious rooms, comfortable beds, and daily cleaning to a high standard. Helpful and friendly staff, with good breakfast options. Late check-out was accommodated without any issues. Perfect heating in the room and free Wi-Fi. The chef was very accommodating to dietary needs and the food was delicious.

Clean room, comfortable beds, central location, friendly staff, quiet at night with good breakfast choices.

The price we paid for our double room was worth it, and the room itself was just as good as Premier Inn or Travelodge. The location was convenient, and the staff went above and beyond to accommodate our needs.

The hotel breakfast menu could use some improvement, maybe more options to choose from.

The hotel is conveniently located near the town center, close to a church. The facilities are what you would expect, and the room was comfortable, clean, and spacious. The staff, particularly the girl at the front desk, were super friendly and accommodating. We had a great chat about our kids.

Can't fault anything about it.

The hotel's location was great for exploring the surrounding area, with plenty of nearby attractions. the hotel offered a good selection of amenities, including a fitness center and free wi-fi.

Our room was a bit dated and could have used a bit of modernizing. We also found the breakfast options to be a bit limited, with a lack of variety.

The hotel is conveniently located right in Wigan town center, making it easy to walk into the town center and explore all it has to offer. the hotel has a lovely garden where guests can relax and enjoy the nice weather. The rooms are clean and quite spacious, providing a comfortable stay for guests. The breakfast offered at the hotel is adequate, and the staff in the brasserie are helpful and friendly.

The hotel lacks proper signage on the road nearby, which can make it a bit difficult to find the entrance as it is off a side road.

Comfortable bed and spotlessly clean room. The buffet breakfast was excellent and freshly cooked. The outdoor seating area was pleasant. Reception service was faultless and hassle-free parking. I had a great stay and would recommend this hotel.