amazing stay, friendly staff, exceptional service & facilities exceeded expectations. spa, food, decor, and atmosphere superb. staff went above and beyond. best hotel breakfast ever. location, parking, and comfortable rooms a bonus.

No info provided at check-in, staff not helpful or friendly. room too warm with no air con.

Lovely hotel with modern furnishings and spacious rooms. Great facilities including a spa and restaurant with delicious food. Friendly and attentive staff make for a pleasant stay. Highly recommended. 🌟

The room was well-equipped and the spa facilities were enjoyable. The bar and dining area had a pleasant atmosphere.

The breakfast experience was chaotic and disappointing. The staff seemed unorganized and assumed we were part of a large coach party, resulting in us being offered a subpar buffet instead of the regular menu.

lovely stay. staff attentive. spacious, clean room. spa and jacuzzi a bonus. felt safe. delicious food. great location. will return.

Spa facilities disappointing.

The staff were friendly and welcoming. Convenient location. Beautiful grounds. Sustainable practices. Decor and ambiance were special. Clean spa facilities. Great for families. Extras for children. Cosy open fires. Excellent food.

No complaints.

The hotel had a stunning appearance and was located in a beautiful area. The staff were extremely friendly and attentive, going above and beyond to ensure every need was met. The food was also exceptional and of a high quality.

I did notice that some of the rooms had small faults in them, such as dripping taps and showers. the pool was quite crowded during peak times, which made it difficult to fully enjoy.

For the price we paid, the value was exceptional. The room was comfortable and the hotel's location was ideal for our trip. The staff treated us with warmth and friendliness throughout our stay.

The breakfast option could have been improved with a hot cooked option.

The cleanliness was impeccable, and the hotel facilities, including the well-equipped gym and warm pool, were superb. The location away from that awful five lane roundabout made it easy for us to explore the beautiful Lake District. The staff were attentive and friendly, making us feel welcome from the moment we arrived. The breakfast had a great selection, and we especially enjoyed cutting our own slice of brown bread cob.

Nothing bad to say.

The hotel is conveniently located on a busy roundabout, making it easy to get to and from the Lake District. The extensive restaurant offers a wide range of delicious meals, and the large lower area is perfect for relaxing and socializing. The rooms are clean and comfortable, with a huge king-sized bed and bunk beds for families. The staff are friendly and attentive, and the breakfast is tasty and well-cooked. Guests can also enjoy the pool and spa facilities, perfect for unwinding after a day of exploring.

The temperature in the hotel can be quite hot, which may not be comfortable for everyone.

I had a fantastic time at this luxurious hotel. The spa was absolutely wonderful, providing a relaxing and rejuvenating experience. The staff were very friendly and helpful, ensuring that I had everything I needed during my stay. The room itself was tastefully decorated and had all the amenities I could ask for, including ironing facilities, a mini-bar, and a comfortable bed. The hotel's location just off the M6 roundabout made it very convenient for me to access. The hotel also offered room service and had a restaurant on-site where I enjoyed a delicious meal. the service, comfort, and quality of this hotel were top-notch.

I only wish I could have stayed longer at this hotel. I was disappointed that my stay was only for 8 hours due to work travel.

The location of the hotel was perfect for exploring the area. I enjoyed the convenient payment option in AUD. The open fire in the reception area created a cozy atmosphere. The spa facial was excellent, despite being a bit pricey. The overall cleanliness of the hotel was impressive.

The hotel is conveniently located just off the motorway, making it a great stopover for travelers. It also provides easy access to restaurants in Penrith town center and attractions in the Lake District or around Carlisle. The staff at the hotel are known for being friendly and attentive, creating a pleasant atmosphere for guests. With a spa and pool area, guests can relax and unwind during their stay.

Some guests have mentioned that the cleanliness of the rooms could be improved, with dust being overlooked in some areas.

The value for money at this hotel was excellent and the rooms were fabulous. The location was convenient and the staff were friendly, welcoming, and helpful.

The breakfast experience could have been improved with more options.