The staff at the hotel were incredibly friendly and accommodating. They went above and beyond to ensure that my stay was comfortable and enjoyable. I felt safe and at ease during my time at the hotel.

Everything great.

We were pleasantly surprised by the cleanliness and modern design of the hotel. The adjacent pub/restaurant offered a good selection of delicious food and drinks. The breakfast provided was sufficient and enjoyable. We appreciated the free parking and the friendly staff. our stay at Penny Hedge was comfortable and enjoyable. We would definitely recommend this hotel.

Spacious room, sea view, anniversary surprise, friendly staff, great breakfast, convenient location.

No negatives.

I had a comfortable stay at Penny Hedge and enjoyed the overall atmosphere. The ample car parking was convenient, and the fact that the pub-restaurant was next to the hotel was a big plus. Despite a few minor inconveniences, the room was clean and comfortable.

the hotel exceeded our expectations during our romantic stay in whitby. the spacious and clean room, along with the friendly and helpful staff made our experience memorable. the location, with easy access to the town centre and nearby attractions, was perfect. marston's inns truly provided a comfortable and convenient stay.

The walk to the town centre was a bit far for us.

We had a fantastic stay at this hotel! Best aspects were the friendly staff, clean rooms, and comfortable beds. The location was perfect, with a pub attached where we enjoyed evening drinks. The breakfast was also sufficient. Absolutely nothing.

The location of the hotel is ideal for those wanting to spend time at the beach or visit the nearby business parks. The room is spacious and comfortable, with a decent hairdryer and comfortable bed. The breakfast is superb, with a variety of options to choose from and attentive service.

Limited hanging space in the bedroom, with no shelves or drawers for clothes.

The location was perfect, just down the hill from the pub where we enjoyed delicious meals in the evening. The service was exceptional, from the friendly check-in process to the attentive housekeeping throughout our stay. We were pleasantly surprised to receive a welcome drink upon arrival. Our room was spacious and well-appointed, with amenities such as ironing facilities, heating, air conditioning, and tea/coffee facilities. The sitting area and garden furniture provided a comfortable space to relax and enjoy the surroundings. The flat-screen TV and complimentary Wi-Fi added to our convenience. the quality of service and attention to detail made our stay truly enjoyable.

We highly recommend this hotel to all.

The location of the hotel was great, with easy access to the city and surrounding areas. The room facilities were adequate and the staff were friendly and welcoming.

The poached eggs were overcooked and the black pudding was like a frisbee. The wait time between placing our order and receiving our food was considerable.

Clean and tidy place, with a lovely restaurant and bar area. Pleasant and attentive staff. Spacious and clean rooms with all necessary amenities. Convenient for guests with guide dogs. Helpful team accommodated our request immediately. Good value food and hot, tasty breakfast.

I had an absolutely amazing stay at this luxurious 4-star hotel. The location was perfect, nestled in a quaint pub called Penny Hedge, providing not only a comfortable stay but also easy access to the beach and nearby business parks. From the moment I entered, I was warmly welcomed by the friendly and courteous receptionist. The room was spotless and well-equipped with all the amenities I could ask for, including ironing facilities, tea and coffee making facilities, and a cozy sitting area. The comfortable bed and peaceful atmosphere ensured a fantastic night's sleep. The garden area was perfect for some relaxation, and I enjoyed my meals in the dining restaurant, where the food was delicious and reasonably priced. The staff at check-out were efficient and made my departure seamless. the service, housekeeping, and amenities provided at this place were truly outstanding.

I can confidently recommend this venue to everyone. The hotel exceeded my expectations in every aspect and provided a truly luxurious and comfortable stay.

During our stay, we were pleased with the hotel's convenient location. It was close to the beach and business parks, making it easy for us to explore the area and also take care of any work-related matters. Our room was clean and comfortable, with a spacious bathroom and helpful staff. The breakfast options were diverse and satisfying, providing a great start to our day.

One minor drawback was the absence of miniature toiletries in the room, but luckily there was a large nearby supermarket where we could purchase any forgotten items.

We had a fantastic experience at the pub attached to the hotel. The location was ideal, just down the hill from the town. The room was clean and comfortable, with a spacious bathroom. The breakfast provided was delicious, and the view from the pub's outdoor seating area was beautiful. The pub also had great facilities, including a restaurant that served excellent food.

The check-in process was a bit slow.

The hotel was conveniently located, which made it easier for us to enjoy our Christmas vacation. There was also ample parking space, and to our surprise, breakfast was included in the room rate. The room was clean and well-maintained, and we appreciated the bottled water provided.

Our stay was negatively impacted by the lack of attention to room cleaning. The staff did not bother to clean or make our beds on the second day, which was very disappointing for a hotel of this price range.