The hotel location is fantastic, with beautiful views of the Thames and parkland. The rooms are clean, well-decorated, and have their own unique character. The staff is friendly and accommodating. The area of Richmond itself has charming cafes and shops, with good links to London.

Cannot find any fault.

Plush reception, comfortable bed, and linen. Good location, reasonable price. Attended wedding with pleasant catering and timely food service. Close to Richmond transportation hub and plenty of shops and eateries. Great for walking enthusiasts.

Felt special, no reason to complain.

I got great value for my money with a comfortable room and friendly staff. The hotel's location was perfect, with easy access to Richmond Park and a beautiful view of the river.

Breakfast delights could have been better.

As a light sleeper, I was pleasantly surprised by the comfortable beds and peaceful atmosphere, allowing me to get a great night's sleep.

Felt right at home, couldn't find anything to complain about.

Gorgeous breakfast in beautiful restaurant with lots of delicious food. Cosy, quiet room with Sky TV. Fantastic location, bus stop nearby or 20-minute walk from local station. Gorgeous countryside walks across the road. Fantastic value, would return.

The hotel is in a great location, just a short distance from Richmond Park, perfect for nature lovers and walks. It's also close enough to London for those wanting to enjoy the theatre and other attractions. The rooms are nice and well-equipped with tea and coffee facilities, and the staff is friendly and helpful. The breakfast has a good selection and the restaurant and bar offer great options for dining.

The rooms in the old part of the building may need an upgrade as mentioned in one of the reviews.

hill exceeded my expectations during this viewing northern lights. the staff was friendly and helpful. loved the comfortable rooms and delicious breakfast options.

Sauna and pool not available.

We recently stayed at this place for a weekend and it was amazing! The location was simply wonderful, nestled in a posh neighborhood near a park and with lovely sunset views from the terrace. The staff was very friendly and helpful, offering great room service and keeping everything clean and tidy. The amenities were excellent too, with a cozy and comfortable room, tea and coffee facilities, and even a garden furniture for us to relax in. We loved overhearing the staff operational meetings too, it was interesting and entertaining at the same time.

We would absolutely recommend this hotel to anyone looking for a relaxing and comfortable stay in a wonderful area of London.

Great room, comfortable bed, lovely bathroom, clean, good restaurant.

Was all great.

Lovely staff, great location with stunning views from some rooms. Comfortable beds and good bathrooms. Excellent breakfast.

Our room had a stunning view of Petersham, and the breakfast was delicious. we recommend this hotel for a charming Hill stay.

We had a wonderful time during our stay. The breakfast was amazing with a variety of choices including delicious chocolate muffins. The location was perfect as we were able to explore the surrounding areas easily, and it was close to the main attractions. We also appreciated the spacious rooms and comfortable beds.

The staff wasn't very friendly, especially while checking in. we had to pay for parking even though we booked through a third-party website.

The staff at this hotel were incredibly friendly and warm, making us feel welcome throughout our stay. The location of the hotel was perfect for exploring the nearby Richmond Park and it was also easy to get to London center. The value for money was exceptional, especially with the option to upgrade to a stunning room in the Georgian part for just £10.

The only confusion we encountered was with the bathroom lights, which took us some time to find. the Sky TV didn't seem to work, but this wasn't a major issue for us as we didn't really need it.