Warm welcome, pleasant rooms, good value, helpful staff, convenient location.

Can't think of anything.

The cleanliness of the room was top-notch, making it a very comfortable and enjoyable stay. All the necessary hotel facilities were provided, including free wifi and tea/coffee in the room. The location was perfect, as it was just a short walk away from the city center and right across the street from the campus. The continental breakfast was delicious, and the staff were extremely friendly and accommodating.

Can't fault anything about it.

I had a pleasant stay at the hotel, with a private sitting room that overlooked beautiful gardens and provided a glimpse of the cathedral through the trees. the shower was excellent, with a strong and warm water jet that was easy to use. the bed and sofa were very comfortable, ensuring a good night's sleep.

👍

The location of the hotel was ideal for us as it was down the Hill to Canterbury and right next to University Road which made accessing the University very easy. The room was comfortable and the bathroom was clean. The service was friendly and the breakfast was delicious. we enjoyed the nice touches of chocolates on the bed and high quality tea and coffee making facilities.

The street light outside Room 2 was a bit of a disruption as it shone in all night.

Lovely stay in a friendly hotel. the staff was incredibly helpful, the room was clean and the breakfast was delicious. We loved the fact that we could park easily and that the hotel was located in a great area. We especially enjoyed the beautiful garden where we had a cup of tea in the afternoon sun. the rooms were comfortable and the overall atmosphere was perfect for our city trip. We also liked the fact that we could check in early and relax in our room before heading out to explore the city.

The noise level in the room. We could hear people walking around and talking in the hallway which disturbed our sleep.

I had a fantastic stay at this wonderful hotel. The service provided by the staff was top-notch, making me feel warm and welcomed from the moment I arrived. The room I stayed in was clean and comfortable, with all the amenities I needed, including ironing facilities and tea and coffee making facilities. The sitting area in the room was a great addition, allowing me to relax and unwind after a long day of exploring. The free toiletries provided in the bathroom were a nice touch, and the flat-screen TV provided entertainment during my downtime. Additionally, the location of this place was perfect, just up the hill outside of the city centre. The view of the surrounding area, especially the gorgeous cathedral, was truly breathtaking.

I would highly recommend this hotel to families looking for a comfortable and enjoyable stay.

The location of this hotel is excellent, as it is very close to the University of Kent and not far from the Old Town. The Canterbury West Rail station is also nearby, making it convenient for travellers. The rooms are clean and comfortable, with freshly painted walls. The breakfast is tasty and freshly cooked, providing a good start to the day. guests have access to a computer and printer, which is a helpful facility.

Despite the positive aspects, some reviews have mentioned the smell of cigarette smoke in certain areas of the hotel.

The Christmas lights at the entrance created a beautiful atmosphere. The host, Nick, was very kind and welcoming. The view of the Cathedral from the room was gorgeous. The bed was extremely comfortable. The shower had a soft water filter, making it perfect. I would definitely stay here again!

N/A

Second stay at this hotel and it was even better than the first. the suite I stayed in was incredibly spacious with a separate lounge area. the room itself was clean, warm, and welcoming, with crisp and spotless linen. the ensuite bathroom was very good, with a great shower that had plenty of hot water and a good flow. the two windows offered pleasant views and there was plenty of storage space. the bed was comfortable and it was a luxury to have a sofa in the room. the hotel provided tea, coffee, and biscuits for that extra touch. the continental breakfast was delicious, with an abundance of fresh fruit and croissants. the host was polite and helpful, making the stay truly enjoyable. I also appreciated the recommendations for good local eateries, particularly the Old Coach and Horses that was under a mile away.

Nothing bad to say. 😊

Wonderful host, great recommendations, free parking, amazing breakfast, perfect location.

Nothing I didn't like to be fair.

Great location in the heart of the city, close to all the attractions and shops. Comfy bed for a good night's sleep. - Nice bathroom with a spacious shower. - Continental breakfast was enjoyable.

The pictures online didn't match the actual level of luxury in the room, causing a bit of disappointment. The lack of proper mugs/cups and the use of plastic ones was not environmentally friendly and unexpected for the price.

The hotel's cleanliness was top-notch, with tidy and fragrant rooms that were a pleasure to stay in. The hotel facilities were also great, with spacious and comfortable beds that ensured a good night's sleep. Parking was a breeze, thanks to the helpfulness of the staff, especially Nick, who went out of his way to assist us. Additionally, the hotel's location near Canterbury West Station made it convenient for transportation, while also being within walking distance to the town center, making it easy to explore this charming city. Last but not least, the breakfast served was excellent, with generous portions and a variety of options to choose from.

It was all superb.

We stayed at The City of Canterbury for a few nights during our visit to Kent University. The location was perfect, being within walking distance of the campus. Our room had a fantastic view of the cathedral, and the decor was beautiful and clean. The breakfast area was bright and welcoming, with a lovely lounge area nearby. The building itself was charming and historic, with beams and narrow stairs. Hanging flower baskets and pots added a picturesque touch. The owner and staff were friendly and accommodating, making us feel at home. it was a pleasant and convenient stay.

Would recommend this hotel.