Christmas at this hotel was a delightful experience. the interior design was stunning and modern, creating a festive atmosphere. the room was incredibly comfortable, with thoughtful touches like turn down service and Temple Spa goodies. the staff were friendly and professional, always going above and beyond to ensure a memorable stay. the hotel's location near a major station and a beautiful park made it convenient and picturesque.

This made filling the bath a time-consuming task. Although the manager offered a discount and extra amenities as compensation, it was disheartening to learn that the water pressure issue was due to the hotel being at full capacity.

We had a wonderful stay at this 5-star gem in the heart of London. The location couldn't have been better, with iconic sites just a short walk away. The hotel itself was tastefully decorated, and the staff were incredibly attentive, making us feel right at home. Our room was spacious and comfortable, with all the amenities we needed. The breakfast was delicious, and we enjoyed the stunning views from the rooftop terrace. a fantastic experience.

The lobby area was a bit small and could get congested during check-in and check-out.

We had a fantastic stay at The Guardsman hotel! The location was central and close to attractions. The staff was friendly and helpful, providing exceptional service throughout our stay. The room was tastefully decorated, spotless, and had all the amenities we needed. The check-in experience was outstanding, with a welcoming beverage and snack in the spotless lobby. We received fresh water bottles and coffee daily, and the concierge went above and beyond to assist with directions and recommendations. They even surprised our daughter with a birthday treat in her room. We will definitely be returning to The Guardsman for their professional staff and well-located hotel.

Nothing to fault. 😃

Unbelievable travel experience from the moment we walked in the doors. Staff couldn't have been more accommodating, providing excellent housekeeping and room service. Fresh water bottles and coffee were a nice touch. the concierge service was spot on with great recommendations. the staff even made our daughter's birthday special with flowers and cake.

The breakfast confusion with reception clerks, but it was eventually resolved. Slow and unfriendly service during breakfast.

Cozy atmosphere, professional staff, tastefully decorated, nice restaurant, helpful manager.

The value for money was excellent, with a high-quality room and comfortable amenities. The hotel's location was perfect, with easy access to nearby attractions and public transportation. The staff were incredibly friendly and attentive, making for a wonderful stay.

The hotel breakfast menu could use improvement in terms of speed and efficiency, as there were delays caused by lengthy discussions among the kitchen director.

the guardsman made our overnight stop in london exceptional. the staff went above and beyond to make our birthday weekend special, from the warm welcome with a cake to suggesting activities and arranging transportation. the location was fantastic, minutes from popular attractions yet peaceful. the rooms were well-equipped and stylishly designed. can't wait to return!

Elevator noise during the night.

We decided to spend our Easter holidays in a hotel and we found one that looked pretty good. It was a little difficult to find, but once we arrived, the staff was friendly and helpful. They offered us a complimentary drink and snacks upon arrival and also provided us with a complementary breakfast in our room every morning. the hotel was located near popular attractions and there were plenty of restaurants and shops nearby. We also enjoyed the comfortable bed and the quiet atmosphere.

The room was a bit small and not as clean as we had expected. There were some stains on the carpet and the sheets didn't seem freshly laundered.

The location of this hotel is unbeatable, with many tourist attractions, restaurants, and bars within walking distance. It is also conveniently close to the Bondfield residence. The rooms are beautifully designed with attention to detail, especially the bathrooms which exude luxury. The staff is friendly and attentive, making you feel welcome from the moment you arrive. Additionally, the hotel offers excellent facilities such as a comfortable bed, clean rooms, and a helpful concierge service.

The air conditioning in some rooms may be malfunctioning and noisy, and there have been occasional issues with missing buttons and small holes in the bathroom.

The room at The Guardsman was exceptional, with beautiful decoration and high-quality amenities. We had a comfortable and quiet stay, and the location was very convenient. The welcome drink on arrival was a nice touch. I would recommend this hotel.

Great location: the hotel is centrally located, making it convenient to explore the city and visit key attractions. Comfortable and clean rooms: the rooms were modern, cosy, and well-maintained, providing a comfortable stay during the holiday. - Friendly and helpful staff: the staff members were welcoming and offered assistance whenever needed.

Small room size: the deluxe double room was smaller than expected, which may not be suitable for those looking for more space. Inconvenient housekeeping timing: the housekeeping staff would arrive when guests were back in the room, which could be a bit inconvenient.

Tasteful room, comfy bed with great soundproofing. Heated flooring in the toilet. Modern room with sustainable bamboo door keys. Upgraded to the Bondfield residence, spacious and comfy. Great communication before arrival.

The value for money was excellent, with high-quality rooms and a fantastic location near Buckingham Palace and Hyde Park. The staff treated us incredibly well, providing top-notch service from check-in to the bar.

The breakfast option could have been improved, perhaps with more variety or fresher pastries.

Central location, modern rooms, techy features, comfortable bed, high-quality sheets, helpful staff.

The staff were incredibly helpful and welcoming. The room was modern, comfortable, and well-designed. The location was fantastic, close to Buckingham Palace. The hotel's amenities and decoration were perfect.

Don't have any issues at all.