The staff were very welcoming and friendly, making us feel right at home during our Christmas stay. The rooms were modern, comfortable, and well-equipped, providing everything we needed for a cozy holiday. One of the best aspects was the amazing food and drink selection available 24/7, even in the early hours of the morning. It was a relief to know that we could satisfy our cravings no matter the time.

While our overall experience was great, there were a couple of downsides worth mentioning. Firstly, the bedroom was a bit on the small side for two people, which made it a bit cramped at times.

The Gym is outstanding, perfect for health and fitness enthusiasts. The food selection caters to various dietary needs and is prepared fresh in-house. The coffee is excellent. Staff, service, and atmosphere are exceptional. The room decor is lovely, and the bed is spacious and comfortable. The spa pool and service are top-notch. The hotel building is beautifully styled. Each detail has been meticulously considered. The doormen are friendly and welcoming. The eco-conscious approach adds to the guilt-free luxury.

Felt truly looked after, no complaints at all.

The facilities in the retreat area were great, especially the pool. The lobby with the bar was also a nice place to relax. The staff at the bar were very friendly. The bed was comfortable and the shower was good. One of the best aspects was being able to order room service and other amenities easily through the television screen. The location of the hotel was also a key advantage, with easy access to attractions and the lively atmosphere of the area.

The check-in process was slow and we had to wait in a long line. There were some issues with the service, such as empty toiletries and difficulties in getting additional items.

We had a fantastic stay at the hotel. The location was perfect, right in the heart of the city, making it easy to explore all the attractions. The boutique hotel had a modern and stylish design that we loved. The staff were incredibly attentive and helpful throughout our stay.

Although there were a couple of minor hiccups during our stay, like the wait for slippers and the confusion at reception, the overall experience was excellent. The hotel took immediate action to address any issues we had and provided compensation for any inconvenience encountered.

We had a fantastic stay at this hotel right on Leicester Square, with the location being perfect for exploring the city. The cleanliness of the hotel was impeccable, and we were impressed by the modern and lovely decor throughout. The facilities, especially the spa and pool, were top-notch and made our stay even more enjoyable. The staff, from reception to concierge, were incredibly friendly and helpful, making us feel welcome and ensuring we had everything we needed. Breakfast was a pleasant experience, and we appreciated the complimentary amenities in the residence area. the best aspects of this hotel were its cleanliness, facilities, location, and staff.

Nothing to be said.

I had an amazing stay at this hotel! The customer service was top-notch, with attentive staff who made me feel welcome from the moment I arrived. The hotel facilities were fantastic, especially the spa area, which was clean and quiet. The location of the hotel in the heart of this city was perfect, as it was within walking distance of all the main attractions. Additionally, the breakfast provided was delicious, and the staff went above and beyond to ensure my needs were met.

Nothing negative to say.

The location, stylish rooms, comfy beds, great showers, stunning views, stylish hotel bar.

Nothing for me.

Friendly staff, beautiful facilities, large pool/gym, lovely lobby/champagne bar, efficient cleaning staff, solid doors in rooms.

N/A

Our recent stay in a luxury hotel located in the heart of London was amazing! The top-notch service exceeded our expectations. The location was absolutely perfect - within walking distance of many of the top attractions. We were particularly impressed by the Japanese restaurant, which offered exquisite cuisine. The Residence area was stylishly appointed and added a feeling of exclusivity to our stay.

The lighting could be improved in the rooms.

The decor was truly stunning, unlike anything we've ever experienced before. We also appreciated the complementary breakfast and lounge access, which were a nice touch. the location of the hotel was perfect for exploring the city, with great restaurants and attractions within walking distance.

The rooftop was closed, which was a bummer since we were really looking forward to enjoying the views. we encountered some issues with cleanliness in our room and slow service in the restaurant.

I recently stayed at The Londoner for a weekend getaway with my fiancee. From the moment we arrived, we felt like royalty. The staff was extremely friendly and went above and beyond to ensure our stay was perfect. The room was stunning, with a classy and homely design. The beds were incredibly comfortable, with down bedding and enormous pillows that provided the best night's sleep. We also loved the convenience of controlling everything from the TV, including room service and temperature adjustments. If you're looking for a stylish and luxurious experience in London, The Londoner is the place to go. Thank you to the amazing Londoner team for an unforgettable stay!

Can't recommend this hotel highly enough.

My recent stay at The Londoner was absolutely amazing. The hotel's decor was impressive, creating a truly luxurious atmosphere. I particularly loved the residence areas, they added a unique touch to the overall experience. The pub at the hotel provided excellent service and I thoroughly enjoyed my time there.

The Londoner exceeded my expectations in every way. The friendly staff, beautiful facilities, and large pool/gym were fantastic. The lobby and champagne bar were lovely, and with solid doors in the rooms, my light sleeper self enjoyed a peaceful and quiet stay. The live music at the lobby bar was a nice touch, adding to the overall ambience. The location in Leicester Square was amazing.

I felt completely happy with my stay at The Londoner, with no reason to complain.

Luxurious decor, friendly staff, great breakfast, fantastic location, ready room, excellent service.

Cannot find any fault.

The value for money at this hotel was outstanding, and the room itself was incredibly cozy and the bed was exceptionally comfortable. The location was perfect, situated in a bustling area with quick access to nearby attractions. The staff treated us like royalty, always friendly and helpful throughout our stay.

The breakfast offerings could be improved by providing more options for children and increasing the portion sizes.