Perfect location, helpful staff, well-equipped kitchen, secure and comfortable bed, gym and pool facilities

No issues.

Beautiful dark interior design, cozy and luxurious feel. Exceptionally friendly staff. Early check-in allowed freshening up at spa facilities. Fully equipped rooms with kitchen, large wardrobe, double bed, couch, and coffee table. Sufficient for two. Will stay again during next visit.

amazing staff, cozy rooms, great location in vibrant area

faulty air conditioning

We had a wonderful stay at The Other House Residents Club in South Kensington. The lobby was stunning and the rooms were beautifully designed and well-equipped. We especially loved the interconnected flats, which provided ample space for our group. The kitchen amenities, including the coffee machine, tea maker, and toaster, were a great addition. The location was perfect, being both central and quiet. We also appreciated the attentive and friendly staff.

We had a great time during our city trip and enjoyed the complimentary welcome drink and snack upon arrival. the location was key, just a few minutes walk to the underground station and easy access to multiple lines. the stylish decor and comfortable rooms were also a plus.

The response from staff was not as apologetic as we would have expected, which soured the overall experience for us.

I had an incredible stay at this luxurious hotel. From the moment I stepped into the beautiful building, the staff made me feel like a lost friend. Their warmth and friendliness were exceptional, and they were always available to chat and assist with anything I needed. The unique and elegant decor throughout the hotel added a touch of charm and sophistication. The attention to detail was impressive, and it truly felt like I had stepped into an exclusive haven. The location of the hotel was perfect for sightseeing and getting around the city. The amenities provided were top-notch, including a pool, sauna, steam room, and a beautiful lounge and library. The staff went above and beyond to ensure my comfort, providing robes, towels, and even teas and coffee. The room itself was well-appointed and cozy, with a sitting corner and a fully equipped kitchenette. The housekeeping service was efficient and thorough, ensuring that my room was always clean and tidy. I had a fantastic experience and would highly recommend this hotel to anyone looking for a luxurious and comfortable stay.

I would highly recommend this hotel to anyone.

The value for money was great and the room was wonderful, with beautiful decor. The location was convenient and the staff were incredibly polite and friendly.

Breakfast offerings could be improved with more variety and options.

Great Hotel, nice rooms with everything we needed. Lovely relaxing rooms with piano and nice sofas. Great pool and sauna.

Felt very relaxed, no complaints.

The location was perfect, close to key attractions and amenities. the pool and gym area were well-furnished and maintained. the staff were friendly and helpful. Opening windows allowed for fresh air, a rare bonus. the kitchenette area was well-equipped and the sofa and TV were comfortable.

The room layout could have been better, with issues like a short hairdryer cable and a bed that was uncomfortable. the shower leaked and there were issues with the coffee pods.

The location of the hotel was very convenient, being near a tube station and within walking distance of restaurants and shops. The communal areas, like the library, were well-maintained and provided a nice space to relax. The rooms were clean and comfortable, with some having additional amenities like a seating area and kitchen facilities.

The restaurant was closed on Sundays, which was inconvenient for guests looking for dining options within the hotel.

Friendly staff; convenient location near metro station and amenities; clean and well-decorated rooms with kitchenette; enjoyable facilities including pool, sauna, and steam room.

The location of this hotel is fantastic, with easy access to public transportation. It is just a short walk away from the nearest tube station, making it convenient for exploring the city. The rooms are well-equipped and comfortable, with amenities such as an oven, dishwasher, and coffee maker. Additionally, there are various relaxing areas throughout the hotel, including a piano lounge and cozy sofas, providing guests with a pleasant and enjoyable stay.

The spa facilities could use improvement, as some guests have mentioned that it was too warm and not as clean as expected.

Everything here feels luxurious and exclusive, from the high-end amenities to the personalized service. the spa and wellness center is top-notch, with a steam room and full body massage that left me feeling pampered and rejuvenated. the in-room breakfast was delicious, and the bar/ lounge area was the perfect spot to unwind after a busy day of exploring the city. the location can't be beat, with easy access to all the top attractions.

My only minor issue was with the sauna, which was not as hot as I would have liked. the heated swimming pool more than made up for it, with its infinity pool and sun loungers providing the perfect place to relax.

loved the vibrant decor and relaxing spa at this centrally located aparthotel. The gym had top-notch equipment, and the cocktails in the members bar were fantastic. The WhatsApp concierge service was a helpful perk that made our stay even better. Will definitely be returning to this hidden gem in London!

No natural light in the basement room.