Superb location, excellent food, and very friendly and welcoming staff. Lovely hotel rooms and a cracking view over the river. The hotel is also conveniently located on the seafront, making it easy to explore the town. I also discovered a great fishing club nearby for drinks.

Felt really like home, no reason to complain.

This cozy hotel is tucked away in a charming alley, close to everything Whitby has to offer. The rooms have amazing views of the harbor and the staff is friendly and accommodating. The bathroom facilities are clean and well-maintained. Plus, being a dog-friendly pub, it's perfect for families with furry friends.

The breakfast could use some improvement, with some guests mentioning that the sausages were tasteless and the toast was limited to one piece with a full English.

Helpful staff, good breakfast, great beer selection, and nice atmosphere. Brilliant location with a fabulous view from the attic room. Clean rooms, comfortable bed, and amazing view of the harbor. Pleasant check-in and friendly breakfast service.

The Pier Inn is a great place to stay, with its convenient location near the harbour and the centre of Whitby. The rooms are comfortable and the bathrooms are clean. The staff provides excellent service, ensuring you have everything you need for a pleasant stay. The breakfast is delicious, with a variety of options to choose from. Plus, the view from some of the rooms is breathtaking, overlooking the picturesque Whitby Harbour.

It would be even better if there were a few more facilities available for guests to enjoy.

This hotel is a great value for money with its affordable prices. The attention to detail is evident throughout, from the basic amenities to the clean and comfortable rooms with double beds. The location is unbeatable, right on the seafront and just minutes away from the charming harbour. The staff provide excellent service and the breakfast, included in the stay, is a delightful treat at 10.05 in the morning.

Room could use a bit of a refresh, but overall, everything was ok.

Great view of the harbour from my clean and well-maintained room. Comfortable beds and convenient coffee/tea making facilities. The breakfast was delicious and well-prepared. The bar facilities were good with refreshing drinks. Whitby is a picturesque town with friendly people. I would recommend this hotel.

We had an incredible time at Pier Inn! The location was perfect, allowing us to easily explore the area throughout the day. The breakfast was delicious and the staff were incredibly friendly. The room we stayed in had breathtaking views and we couldn't have asked for more. I highly recommend this hotel for a fantastic Whitby experience.

The hotel is ideally located on the quayside, offering stunning waterfront views. Guests can enjoy a short walk to all the attractions in beautiful Whitby. The rooms are clean and well-furnished, providing a comfortable stay. The friendly staff go out of their way to ensure guests feel welcome and are accommodating to individual needs. The delicious breakfast options are a definite highlight, with a wide variety of choices available.

Some areas of the hotel could benefit from a thorough cleaning to maintain a higher standard of hygiene.

Our room had everything we needed, including good quality biscuits and bottled water. The breakfast had a wide selection of delicious options, including eggs Benedict and fresh fruits. The staff went above and beyond to make our stay enjoyable. The location was great, with a short walk to local shops and a beautiful sea view.

Felt safe walking at night, no complaint.

Had a great Thanksgiving break. We took advantage of two complementary facts offered. Location was ideal. We had easy access to main pier areas and shops. Enjoyed a lovely view from our room.

Rude staff belittled us and gave us a room next to the kitchen. We found the room dirty, tired and ill-prepared for guests.

Excellent location, stunning views of River Esk and Abbey, lovely breakfast, friendly and helpful staff, good beer choices, nice bathroom with great water pressure.

For us it was ideal.

The location of the hotel was fantastic, with beautiful views from the room. The staff were friendly and helpful, guiding us to nearby parking zones and carrying our luggage to the room. The breakfast selection was great, with a range of cereals and delicious cooked options.

The room was in need of some attention. The curtains were hanging off the rail, making the room feel a bit unkempt.

Staff friendly, clean room, good breakfast, great location

No negatives from this place