I recently had the pleasure of staying at a luxurious 4-star hotel in a prime location near the seafront in the heart of a quaint town. The staff here were incredibly friendly and went above and beyond to ensure my stay was comfortable. From the moment I checked in to the time of my departure, their professionalism and helpfulness were evident. The room I stayed in was not only spacious and well-equipped, but it also had a lovely patio overlooking the beautiful gardens. The on-site parking was a huge plus, making it convenient for me to explore the town and enjoy the beach nearby. The complimentary welcome drink was a nice touch, and the hotel amenities, such as room service and free Wi-Fi, added to the overall luxury experience.

Although the staff were extremely helpful, they were sometimes spread thin and unable to provide as attentive service as they would have liked. However, this should not deter anyone from staying at this hotel.

I recently stayed at The Swan Hotel in Southwold for a weekend getaway. The hotel exceeded my expectations in every way. The bed was incredibly comfortable, and I was pleasantly surprised to find a separate sitting room in my room. The food at the hotel was fantastic, and the staff were extremely friendly and kind. I truly felt pampered without any snootiness. The hotel is attached to the Adnams brewery, adding to the unique charm. it was a luxurious treat that I would highly recommend.

Would recommend this hotel.

I gotta say, great bang for your buck at The Swan Hotel! The room was top-notch and beautifully decorated, with a lovely view of the market. The staff were super friendly and took great care of us. Bonus points for the amazing breakfast choices and the cozy Tap Room bar.

Stayed at The Swan Hotel for a weekend getaway and had a wonderful time. The room was clean, comfortable, and beautifully decorated with a private seated area and a view of the charming garden. A bottle of Adnams gin and thoughtful touches like books and toiletries made the stay even more enjoyable. The staff were friendly and knowledgeable, and the food was delicious, particularly the breakfast. Loved the beach holiday vibe and the easy access to the sea and independent shops.

Do recommend this hotel.

Clean, quiet room with comfortable bed and lovely shower. Friendly and helpful staff. Delicious, beautifully presented food in the restaurant. Lovely touch with the complimentary gin in the room. Nice to see attention to detail with proper napkins and table cloth at meals.

Charming staff, excellent food, welcoming atmosphere, well-furnished rooms.

Nothing for me.

Lovely upgraded room, with a beautiful bathroom. Enjoyable restaurant meal and good breakfast menu with fish options. Great location.

Great stay in a lovely town. Excellent service and friendly staff. the room was nicely styled, and the additional touches like Nespresso coffee machine and quality toiletries were appreciated. the hotel is situated in a prime location near plenty of shops and restaurants. the breakfast was plentiful with several cooked options, including kippers.

The hotel was too expensive for what it offered. While the service was friendly, it wasn't consistently top-notch.

I recently stayed at The Swan Hotel in Southwold for my birthday and had a fantastic experience. The staff throughout the hotel, from reception to breakfast service, were absolutely wonderful. The rooms were lovely with beautiful views, and there were nice touches like a complimentary bottle of Adnams World champion Gin. The hotel is in a unbeatable location, right in the heart of town, and has great facilities. I can't recommend highly enough this hotel.

Can't recommend highly enough this hotel.

The location of the hotel was great, just a short walk from the beautiful beach. We also enjoyed exploring the town, as everything was within walking distance. The room we stayed in was very spacious and comfortable, with a large en suite bathroom. The staff were friendly and helpful, and the breakfast provided was nice. We also appreciated the complimentary gin that was offered. the service was very good.

I had a truly enjoyable stay at this luxurious 4-star hotel. The location was perfect, situated right on the main street and just a short walk from the beach. I loved how the hotel was surrounded by a beautiful garden with outside seating, providing a lovely spot to relax in the sun. The hotel itself was in the centre of town, making it convenient for exploring the local shops and experiencing the vibrant atmosphere of the area. Additionally, the room amenities were top-notch, with everything I needed for a comfortable stay, including a sitting area and patio. The free Wi-Fi in the rooms was a great added bonus too.

I would highly recommend this place to my family and friends.

We stayed at The Swan for a few days and it was absolutely delightful. The staff went above and beyond to ensure we had a fantastic experience. The room was spacious and luxurious, with a comfortable bed and a beautiful bathroom. The location was perfect, just a short walk away from the beach. The staff were incredibly friendly and helpful, even providing great dining recommendations. They were also fantastic with our 2-year-old son, giving him special attention. We loved every moment of our stay and can't wait to go back!

Can recommend this hotel.

We had a fantastic stay at this luxurious hotel. The location is perfect, right on the main street and just a short walk from the beach. The staff here are exceptional, they were friendly, attentive, and genuinely interested in ensuring we had a great time. They made us feel like their personal guests, rather than just any guest. The decor of the hotel is lovely, probably recently decorated, and our room was spacious with a large en suite. The amenities provided, including free Wi-Fi, ironing facilities, and a mini-bar, made our stay even more comfortable.

That some of the staff seemed a bit snooty at times.

Very friendly staff; lovely old building & well decorated inside; rear garden 'chalet' room with a great view; free car parking on site; effective WiFi; good breakfast; great location in the town centre and near the beach.

Didn’t dislike anything about the property.