Friendly staff, clean and fresh room. Receptionist also acted as barman/waiter. Quick service for fish and chips. Good breakfast with friendly waitress. Spacious and clean bath.

The location of this hotel is great for visiting the nearby theme park and all local attractions. We especially enjoyed the nice local pub nearby. Our room with a balcony was lovely with a walk-in shower and basic amenities. The staff was very attentive and provided fresh milk for the children's cereal and our drinks. The breakfast buffet had a delicious variety of food, including yoghurt.

All was ok.

The value for money was great, with spacious and clean rooms that were perfect for our family. The staff at Wookey Hole were friendly and gave a personal touch by tucking in my daughter's toys on her bed. Location-wise, it was lovely with a Juliet balcony and even a beautiful nighttime star show.

The breakfast option could be improved with better sausages.

We had a fantastic time exploring the wonderful attractions near the hotel, especially Wookey Hole itself! It was such a pleasant surprise to find out that it was just a short walk away. Our kids were thrilled and it made our stay even more memorable. The location was ideal, close to Cheddar Gorge and other main attractions in the area. The staff were very friendly and accommodating, making us feel welcome from the moment we arrived. The beds were incredibly comfortable, ensuring a good night's sleep after a long day of adventure. The food selection at the restaurant was good, and we loved the festive witch-themed decorations. I would highly recommend this hotel to family and friends looking for a fun and enjoyable stay in the area.

We had a great value for our money at Wookey Hole. The room was spacious and clean, with a choice of bath or shower. The location was perfect for exploring local sites like The Gorge, Caves, and Mendip Hills. The staff were incredibly friendly and helpful, recommending local walks and making us feel welcome throughout our stay.

The breakfast option could have been better with more variety.

Friendly staff and quick service. Generous wild boar burgers with tasty salads and chips. Great location for a walk and convenient selection of vegetarian options.

Room had poor mattress quality with worn out springs on one side and no slip-proof mat in the bath. Housekeeping seemed to have missed this during cleaning.

Good food, pleasant staff, decent WiFi. Some areas have poor mobile reception.

The hotel is in a great location, right next to the bistro with a very small bar. It's so close to the Wookey Hole attraction, making it easy to visit. The rooms are comfortable, clean, and quiet. The staff is extremely helpful and friendly, providing excellent service. The breakfast is delicious and there are plenty of facilities available.

The dining room can be quite noisy, with children running around and screaming, affecting the overall dining experience.

my recent stay in wells exceeded my expectations. wookey hole hotel is fantastic! the room was spacious and perfect for families. the staff were friendly and helpful. the location is brilliant, right next to the caves. the breakfast was delicious and there were plenty of options. overall, a great experience.

The hotel had clean and comfortable rooms with complimentary tea and coffee. The location was perfect for visiting Wookey Hole and Wells. The staff were friendly and helpful.

Felt super comfortable, no complaints.

As longer term business travelers, we were impressed with the range of amenities and activities at Wookey Hole. The hotel offered a well-equipped gym and swimming pool, perfect for unwinding after a busy day. Additionally, the spacious meeting rooms and conference facilities were ideal for our work-related needs. The hotel also had a great selection of dining options, with a delicious buffet breakfast and a variety of restaurants to choose from for lunch and dinner.

Felt like a home away from home, no complaints.

My recent stay at Wookey Hole was delightful. The rooms were clean and comfortable, providing a cozy retreat after a long day of exploring. The staff were friendly and attentive, ensuring all our needs were met. The location was perfect, allowing easy access to nearby attractions like Wells and Glastonbury. The hotel restaurant offered delicious meals, with generous portions and excellent customer service. Despite a few minor issues, such as a stained carpet and some noise from neighboring rooms, I thoroughly enjoyed my time at Wookey Hole. I highly recommend this hotel for a pleasant and convenient stay.

Convenient location near Wells, friendly staff, excellent service from Walter and Craig, great for families, close to showcaves and attractions.

Nothing.