The staff was excellent and caring. The location is perfect, quiet and nice street. The breakfast was very good. The hotel has lots of character and charm. The wi-fi was very good.

Almost perfect.

The hotel is conveniently located near the center of the city, making it easy to explore popular attractions such as Maidan square and St. Michael's Cathedral. The rooms are well maintained and comfortable, with ample amenities such as a wardrobe and a desk. The staff is charming and helpful, providing a pleasant stay experience for guests.

Some aspects of the hotel's service could be improved to better meet the expectations of guests.

During my recent stay at Gallery Hotel Gintama, I had an incredible experience. The hotel was exceptionally clean and comfortable, with modern and well-equipped rooms. The location was excellent, just a short walk away from popular attractions. The staff went above and beyond to make my stay enjoyable, especially Maria and Anna who were very kind and helpful. I had lost my cell phone, but with their assistance, they managed to secure its return, which I thought was impossible. The breakfast provided was decent, and the coffee was simply amazing. The air conditioning and heating worked perfectly, and any issues were promptly addressed by the on-site staff.

What a great city break! the hotel was in a fantastic location, with easy access to local shops and restaurants. the reception staff were incredibly helpful and went above and beyond to make sure our stay was comfortable and enjoyable. We particularly liked the unique design of the reception hall and the interesting breakfast options offered.

The room was a bit outdated and could use some renovation, especially the carpet. It would have been great to have a hot water kettle in the room.

I recently stayed at a charming hotel in the heart of the city, tucked away in a peaceful area near a beautiful park. The hotel's attention to detail was impressive, from the cozy rooms with their comfortable queen-sized beds and two TVs, to the delightful breakfast served with 'real' coffee. The staff were incredibly friendly and the service was top-notch, making me feel right at home. Additionally, the value for money was excellent, with affordable prices that didn't compromise on quality.

All was perfectly fine during my stay, with nothing to complain about.