Amazing hospitality and outstanding service. We were pleasantly surprised when the staff arranged a taxi for us to explore nearby attractions like Zachrine and Antonivka. The Narrow Gauge Railway trip was an absolute delight for any railway enthusiast like us. I highly recommend this hotel for its exceptional service and thoughtful gestures.

Great location, helpful staff, clean rooms, good WiFi, secure parking.

Nothing it is perfect.

Great location. Free WiFi. Clean rooms. Safe in room. Good breakfast. Always staff monitoring entry. Early breakfast prepared for me. Comfortable spacious room. Well-equipped bathrooms. Comfy bed. Good soundproofing. Free parking on site. Walking distance to bus station and central market. Friendly English-speaking staff. Excellent condition. Helpful village people.

Spent New Year's Eve at a hotel that was surprisingly high standard. the rooms were spotless, and the staff were exceptionally friendly. the hotel's location was perfect, with easy access to all the best sites and attractions. the food in the hotel restaurant was delicious! A great variety was offered during the festive season.

The hotel's rules for children needs reviewing. I travelled with a 2-year-old and a 6-month-old, and the hotel charged extra for having them there.

Positive aspects paragraph: The location is perfect, right in the centre. Polite and helpful staff. Working AC in the room. Serene ambiance. Excellent communication with staff. Well-arranged room with a view.

Paragraph: Didn’t dislike anything about the property.

The hotel is located in the heart of the city, just a stone's throw away from the drama theatre square. The bus stop is conveniently situated right next to the hotel, making it easy for me to explore the city. The hotel itself is situated in the bustling city center, providing me with easy access to shops and restaurants. The rooms are clean and comfortable, with a modern bathroom and excellent service from the friendly staff. The breakfast offers a variety of tasty options, ensuring a great start to the day.

The walls were quite thin, which made it a bit difficult to sleep at times.

I recently had the pleasure of staying at this luxurious 4-star hotel in the heart of the city. The location was absolutely perfect, allowing me easy access to all the great sites in the area. Moreover, the staff went above and beyond to ensure my stay was exceptional. They were extremely friendly and helpful, always ready to assist me with any questions or directions in English. The hotel rooms were clean and spacious, with comfortable beds and well-equipped bathrooms. The soundproofing was remarkable, as I hardly noticed the bustling traffic outside. Another thing that impressed me was the attention to security, with someone always present in the lobby monitoring entry. I felt safe and secure throughout my stay.

I had an amazing experience at this hotel. I would highly recommend it to my friends for its central location, excellent service, and comfortable accommodations.