I had a fantastic stay at this hotel! The location was absolutely perfect for exploring the city. Everything was within walking distance, including famous sights and great shopping spots. The hotel facilities were excellent, with clean and comfortable rooms. The staff, especially Emmy, were incredibly thoughtful and cheerful. They went out of their way to make sure I had everything I needed. The complimentary breakfast was a nice touch and added to the overall positive experience.

Nothing I didn't like, to be fair.

Loved the central location, friendly staff, comfortable beds, and the convenience of self-check-in with the code sent via email.

Felt welcomed into the Kasa family, no complaints.

We got great value for our money at this hotel. The room was spacious and comfortable, with a lovely courtyard where we could relax. The staff at Kasa The Duffy Times Square were incredibly welcoming and went above and beyond to make us feel at home.

The hotel breakfast menu could use a little improvement.

The staff were incredibly friendly and knowledgeable, always ready to help. The hotel's location just outside the Theatre District near Restaurant Row in Hell's Kitchen was perfect for exploring the vibrant area. The cleanliness of the rooms and the hotel facilities were top-notch.

Nothing not too like, everything exceeded expectations.

I had an amazing stay at a hotel in a great location near Broadway. The staff was incredibly kind and helpful throughout my stay. They even offered to carry my bags since there was no elevator. The room was clean and surprisingly spacious. The complimentary breakfast and happy hour were wonderful extras. I had a fantastic experience and would highly recommend this hotel.

Staff-friendly & knowledgeable. Brilliant location. Comfortable beds. Quiet haven. Complimentary breakfast. Cheese & wine evening. Fantastic walking trips. Effective air con.

Nothing to be said.

This hotel is a hidden gem in a strategic location, between Central park and Times Square. The rooms are comfortable with an excellent shower, a bathroom, and, most importantly, a cozy bed for a good night's sleep. I appreciated the attentive staff, and the breakfast included cappuccino or espresso from the espresso machine. The charming communal area by a fire is a lovely touch.

All was okay.

Convenient location near Times Square with many restaurants in the area. Friendly and helpful staff. Quality wifi. Happy hour offered every evening with drinks and cheese. Room was spacious and comfortable.

Immaculate rooms, friendly receptionists, helpful maids, welcoming happy hour, knowledgeable concierge/managers, convenient location for touristing.

Everything was fantastic.

I liked the central location of the hotel, which made it easy to explore the city and visit attractions. the staff at the reception was very helpful and provided us with great tips for places to eat and visit. Additionally, the comfortable bed made for a pleasant and relaxing stay.

The continental breakfast offered limited options and there was limited seating available downstairs. Also, although public transportation required a walk, hailing a cab was not a problem.

Convenient location for sightseeing and Broadway shows. Comfortable rooms and friendly staff. Pleasant semi-covered breakfast area. Great value for the price.

I had an amazing stay at this hotel in Hell's Kitchen. The location was simply perfect - nestled between Central Park and Times Square, it was so convenient to explore the city. The communal area with the cozy fire was a lovely touch, creating a charming atmosphere to relax after a long day of sightseeing. The staff were incredibly friendly and attentive, ensuring that every detail was taken care of. The rooms were clean and comfortable, with an excellent shower and a king bed that provided a great night's sleep. And to top it all off, the breakfast included an espresso machine, serving delicious cappuccinos or espressos, which was a delightful way to start the day.

Everything was absolutely fine, nothing to improve.

Friendly staff, great location, quiet at night, decent size rooms. Coffee and espresso available. Exceptional customer service, helpful and provided lots of advice. Lovely breakfast with variety. Wine and cheese cocktail hour. Engaging and accommodating staff. Cute courtyard to check out.

The hotel is ideally located in a vibrant area near Restaurant Row and the theatre district, making it convenient for dining and entertainment. Guests can enjoy a friendly and warm atmosphere, like being part of a family neighborhood. The reception area features a large table where guests can gather and socialize during the complementary wine and cheese social hour.

The hotel could improve on some small details, such as providing a fan in the bathroom and regularly refilling amenities like Q-tips.

The staff were incredibly welcoming and went above and beyond to help me with my bags since there wasn't an elevator. The room was clean and spacious with a comfortable bed. The wine and cheese hour was a lovely surprise. I would recommend this hotel for a great stay.