Stayed in the heart of downtown Bay City, surrounded by restaurants, shops, and historical buildings. The friendly staff and dependable service made me feel right at home. Enjoyed a hot cup of coffee in my room and a delicious free breakfast in the morning. So convenient!

Parking was such a thrill with no available spaces. Couldn't get enough of circling the block looking for a spot.

great customer service, convenient location, loved the complimentary breakfast bags.

Broken lock on the door.

I had a fantastic stay at the hotel. The cleanliness was impeccable, with my handicapped room being meticulously clean. The hotel facilities were top-notch, from the beautiful decor to the comfortable beds. The location was perfect for exploring the downtown district and walking to the downtown shops. The staff was outstanding, providing exceptional customer service and a warm farewell with a goody bag for my trip back.

Don't have any issues at all.

I was pleasantly surprised by the lemon water in the lobby, such a refreshing touch. The cleanliness of my handicapped room exceeded my expectations. I also appreciated the hotel's efforts to be environmentally friendly. The breakfast options were varied and delicious, providing a different selection each day.

We had a fantastic stay at this hotel! The location was perfect for us as it was right in the middle of everything. We were able to easily walk to the nearby Riverfront for a nice stroll and also visit restaurants in the area. The cleanliness of our room was impressive, and all the hotel facilities were exactly what we expected. Additionally, the staff was truly exceptional. They promptly addressed any issues we had, like when our heater malfunctioned, and they even went above and beyond to secure extra parking for us when they ran out of spots. The breakfast was also very good, with a variety of options to choose from.

Nothing. The stay was truly enjoyable.

As party people, we really appreciated the iced lemon water in the lobby and the nice variety of breakfast options that included different flavors and types of items each day. The rooms were clean and up to date, and the staff was kind and friendly when we called and checked in.

We felt very much at home during our stay and had no complaints whatsoever.

Conveniently located near downtown shops and restaurants. Clean and comfortable rooms. Friendly and helpful staff. Well-stocked breakfast lounge. Ongoing renovations show commitment to improvement.

I had a great stay at this hotel! The manager, Kelly, was very welcoming and provided us with lots of local information. She helped us find attractions in the area and recommended outdoor activities in the Upper Peninsula. The staff was friendly and the hotel itself was super clean. We got a great deal and the breakfast selection was fantastic. The location was ideal as we were able to walk to all the antique shops and even had lunch at the Great Gatsby, which was just a short distance away. The proximity to the riverfront allowed for a relaxing walk along the concrete path. it was a wonderful trip and I can't thank Mike and the team enough for their hospitality.

Nothing that I didn't like. 👍

The breakfast was delicious, with friendly staff, good quality food, and a clean, well-stocked area. The beds were comfortable and the room was spotless. The location was convenient to downtown bars and restaurants.

Absolutely nothing to say about dislikes.

I absolutely loved my stay at Comfort Inn. As a member of a dance team, I've stayed at many hotels, but this one really stood out. The decor was beautiful and the customer service was outstanding. The hotel was impeccably clean, from the rooms to the fresh sheets and pillowcases. The beds were incredibly comfortable, and I slept like a baby. The breakfast was delicious and had a great variety of options. The staff went above and beyond to make our stay enjoyable, even providing a goody bag for our trip back. Kudos to the assistant manager Kelly and Housekeeping manager Moma Bea for their superb service.

100% Recommend this hotel.

The room was clean and spacious with a lovely view of the river and bridge. The fridge and microwave in the room were a convenient addition. The front desk clerk was very helpful and professional, providing assistance when needed. I had a pleasant stay at Comfort Inn.

The pool area was very inviting with patio tables and loungers, providing a nice place to relax. Additionally, the room was newly renovated and modern, making for a comfortable stay. The variety of items offered for breakfast exceeded my expectations and everything was kept clean and neat.

Additionally, the price seemed too high for the current condition of the site.

We had a great stay at Comfort Inn! The location was perfect, within walking distance to all the antique shops and restaurants. We even enjoyed a delicious lunch at the Great Gatsby nearby. The room was clean, quiet, and the bed was extremely comfortable. The staff was always polite and friendly, making our stay even more enjoyable. The breakfast selection was fantastic, with a great variety of options to choose from. Thank you, Comfort Inn, for a relaxing and memorable trip!

The hotel was within walking distance to downtown stores and restaurants, making it convenient for bigger groups of friends. The room was comfortable, clean, and enjoyable. The staff was friendly and helpful. The breakfast lounge was well-maintained and stocked.

Felt like a home away from home, no complaints.

The location of the room was fantastic, just a block away from the event I was attending. Parking was a bit of an issue, but the staff went above and beyond to find a solution. The breakfast spread was delicious and offered plenty of options. Check-in and check-out were a breeze. Definitely recommend this hotel!

Felt cozy, no complaints whatsoever.