Positive aspects paragraph: The area was great, with easy freeway access. Staff was professional and friendly. Clean rooms and comfortable beds. Nice breakfast with a variety of options.

Paragraph: Didn't dislike anything about the property.

During our recent visit to Independence, Kentucky, we stayed at Best Western Inn and found it to be a standout among its competitors. The central location made it ideal for our trips to the Ark Encounter, Creation Museum, and downtown Cincinnati. The recently updated facility offered clean and comfortable rooms, with special attention given to my request for a fragrance-free environment. The proximity to various dining options and the helpful staff, especially Nick at the front desk, made our stay even more enjoyable. The delicious breakfast, complete with fresh eggs, biscuits and gravy, and waffles, was a pleasant surprise.

Would definitely recommend this hotel.

Centrally located, updated facility, clean and comfortable rooms, accommodating staff, variety in food options.

Everything is what I need and want.

I had a fantastic stay at this hotel. The staff were friendly and helpful, providing me with driving directions to local attractions and restaurants. The location was excellent, close to the mall and various stores and restaurants. It was also conveniently located near the airport and the Northern KY area. The breakfast was good, with a great selection of items and fresh coffee. it was a great value for the price and I will definitely stay here again when in the area.

Didn't dislike anything about the property.

The hotel offers great value for money, with comfortable beds and clean rooms. The hot breakfast with folded eggs, sausages, biscuits and gravy, and waffles was a wonderful treat. The jacuzzi in the room was the biggest I've ever seen, and the fact that there was a fridge and microwave added to the convenience. The staff made us feel like family, with friendly and helpful service throughout our stay. The motel itself was nicely decorated and had a small but well-equipped gym for those who want to squeeze in a workout.

That our room didn't have a shower curtain when we arrived.

We had a great stay at this hotel! The staff was friendly and attentive, even the maintenance guy went out of his way to make us feel welcome. The flat screen Samsung TV and comfy king bed were a nice touch. The location was perfect, centrally located between the Ark Encounter, Creation Museum, and downtown Cincinnati. We also enjoyed the many dining options nearby. The recently updated facility and clean, comfortable room were a big plus. They even accommodated my special request for a fragrance-free room due to my allergies. this hotel had everything we needed for a fantastic family stay.

We felt right at home during our stay here, so we have no reason to complain.

We were pleasantly surprised by the warm hospitality and comfortable accommodations at this hotel. The staff went above and beyond to make us feel welcomed, greeting us daily and even helping to keep our leftover food cold. The breakfast selection was exceptional, with hot eggs, waffles, and fresh fruit. our stay was excellent and we really appreciated the helpfulness of Zach and Jeff. We would definitely recommend this hotel.

Clean rooms, great shower, comfortable beds. Friendly and helpful staff. 24/7 coffee and snacks, and evening lights for card games. Well-maintained grounds. Billing issue resolved efficiently. Recommend for travelers in the area!

The value for the money was great, with a clean room and comfy bed. The location was convenient and the staff was friendly and helpful.

The breakfast option could be improved by ensuring the food is served hot.

The lobby smells amazing, and there were breakfast items available in the morning. The staff was professional and friendly. The pool was clean, and the breakfast had a variety of options. The rooms were clean and comfortable, with a nice bathtub and plenty of water pressure. a great stay for us as guests with disabilities.

We felt like part of the family and had no reason to complain.

The hotel staff was super friendly and helpful, suggesting fun activities like the Newport Aquarium. The room and facilities were clean and comfortable, and the continental breakfast included fresh fruit.

Felt like a VIP, nothing to complain about.

We arrived late at Best Western and were pleasantly surprised by the warm and welcoming staff. They went out of their way to make us feel comfortable, even providing fresh cookies and milk. The breakfast buffet was one of the best we've had, with a wide variety of delicious options. The room, although average, was made up for by the exceptional service provided by the staff. We would definitely choose to stay here again.

The hotel met our expectations and looked just like the pictures we saw online. The rooms were very clean, neat, and quiet, making it easy to get a good night's sleep. The staff provided excellent service and were friendly and accommodating. The location of this hotel was convenient for our needs, with easy access to the attractions, shopping, and restaurants in the area.

The breakfast options were average and some of the pre-packaged items were not very tasty.

Great location, quiet, comfortable, helpful staff, clean facilities, recently updated, centrally located, many dining options nearby, accommodating special requests

Absolutely nothing.

We had a delightful stay at the Best Western in Florence. The check-in process was efficient and the lobby had a pleasant ambiance. Our room was spotless and the beds were incredibly comfortable. The staff, especially Ashley at the front desk, went above and beyond to ensure our stay was enjoyable. We even received complimentary shaving cream and a razor when I forgot mine. the friendly service and comfortable accommodations made our stay truly memorable.