We loved the hotel's convenient location to all the Disney parks, Disney Springs, and excellent restaurants. The transportation provided, including the shuttle service to the parks, was reliable and well-organized. The hotel staff, especially Kenneth, provided exceptional customer service during check-in and went above and beyond to upgrade our room for a better view. The cleanliness of the hotel and its facilities, including the restaurant and cafe, was outstanding. Additionally, the staff were always friendly and helpful, making our stay even more enjoyable.

Cannot find any fault. The hotel exceeded our expectations in every aspect.

The front desk staff is awesome. Great room. Fantastic bus schedule. Convenient location near Disney Springs. Polite and friendly staff. Buses right outside entrance. Good customer service. Reasonable price. Good food.

Nothing I didn't like to be fair.

I recently stayed at a hotel near Disney Springs and it exceeded my expectations. the price was very reasonable for the area, making it a great value for money. The location was also fantastic, as it was within walking distance to Disney Springs and a short drive away from the amusement parks. The staff were incredibly friendly and attentive, providing excellent service throughout my stay. The rooms were clean and well-maintained, with some even offering balconies and views of the fireworks. Lastly, the breakfast was included and offered a variety of options to start the day off right.

All in all, my experience at this hotel was fantastic and I couldn't find any major areas for improvement.

This hotel offers excellent value for money, with spacious rooms that include basic amenities like a fridge and coffee machine. The location is perfect, as it's situated in the lively Disney Springs area, close to the amusement parks. The staff are friendly and attentive, making sure you have a comfortable stay. Additionally, the included breakfast is a great bonus to start your day off right.

No improvements needed, everything was great.

I recently stayed at the Best Western in Lake Buena Vista for a family vacation. The rooms were clean and well kept, with a great view. The front desk staff, Kimberly and Diana, were extremely helpful. The marketplace had a variety of items and was always open. The breakfast at the restaurant was excellent, and our kids really enjoyed it. The shuttle service to the Disney parks was extremely convenient, and the driver offered great tips. The hotel is conveniently located near Disney Springs, and parking was easy. The staff was cheerful and helpful throughout our stay.

I recommend this hotel.

The staff was fantastic, the amenities were great, and the value was exceptional. We'd stay here again!

Felt like home, no complaints.

We loved the convenient location to Kenneth's super friend and courteous staff. The cleanliness of the hotel was excellent, and the facilities provided were top-notch. The transportation options, including the frequent and fast shuttles, made it easy for us to get to many park and shopping destinations. The hotel's breakfast was delicious, with the chef and waitresses receiving our compliments.

Nothing, all excellent

I absolutely loved my stay at this hotel. The staff were incredibly friendly and helpful. The hotel facilities were top-notch, with a mini arcade, heated pool, and even a Pizza Hut Express and Disney store on site. The Disney View room was amazing, offering a breathtaking view of the fireworks from all the parks. The hotel's proximity to Disney Springs was ideal, with just a 15-minute walk during the day or a convenient bus service starting at 6pm. Additionally, the hotel's free shuttles to all the Disney parks were a true bonus, guaranteeing a seat during the busy periods.

Didn't dislike anything about the property.

The location, room, and bus schedule were fantastic. The staff was awesome, friendly, and helpful. The hotel was clean, with spacious rooms and good AC. The amenities like the market, ice cream, and pizza hut were great. The shuttles to Disney parks were convenient.

There was nothing I didn't like.

We got great value for our money and the room was clean and comfortable. The location was convenient, close to Disney Springs, and the staff were super friendly and helpful throughout our stay.

The breakfast experience could have been better.

Great location, within close proximity to Disney Springs and other attractions. Comfortable beds and clean rooms. Friendly staff and good customer service.

Limited working outlets near the bed, inconvenient for charging devices. The bathroom layout was awkward and cramped.

We loved the bar restaurant and the friendly bartender who made amazing margaritas. The morning buffet was a great value and the staff was wonderful. The hotel's proximity to Disney property was a major advantage. The staff was polite and friendly, and the buses to the parks were conveniently located right outside.

No long waits for the bus.

Great value for money, located close to Disney Springs and amusement parks, clean and comfortable rooms with basic amenities like fridge and coffee machine, some rooms even offer a view of Disney's fireworks.

No mention of breakfast being included or not.

The staff were amazing, always friendly and helpful. Beds were comfortable and the room had a great view. The hotel was clean and had great facilities. The location was perfect, within walking distance to Disney Springs and close to restaurants. Transportation provided to-and-from the parks was a pleasant surprise.

Nothing I didn't like to be fair.

I had a great time staying at this hotel near Disney Springs! The location was perfect for us, just a short walk away. The staff was friendly and helpful, and the amenities in our room were exactly what we needed. The spacious balcony offered a nice view of the parks, and the air conditioning and WiFi worked perfectly throughout our stay. Plus, having a hair dryer and multiple mirrors was a pleasant surprise!

All in all, everything was just fine at this hotel.