This hotel exceeded my expectations in many ways. First, the location was perfect for exploring the beautiful Riverwalk in the Chicago area. I loved how it was just outside of downtown Naperville, giving it a peaceful atmosphere while still being convenient. Additionally, there were plenty of restaurants and shops nearby, making it easy to find something to eat or do. The staff at this hotel were incredibly attentive and friendly, going out of their way to ensure that my stay was pleasant. The basic amenities provided in the rooms were great, with a safe included for added security. I particularly enjoyed the room with a whirlpool, which was a fantastic way to relax after a long day of exploring. Lastly, the breakfast included with many options was a nice touch, giving me a good start to my day.

All in all, my stay at this hotel was a fantastic experience.

The hotel's location in the western suburbs of Chicago was very convenient for me. I felt safe as a female traveling alone and there were plenty of nearby restaurants to choose from. The staff was friendly and helpful throughout my stay. The breakfast provided a good variety, including eggs, breakfast meats, and sweet options. The hotel facilities were clean and well-maintained, and the room was comfortable.

All was good.

We got great value for our money at Best Western in Naperville. The room was clean and spacious, and we loved the convenience of having an indoor entrance. The location was ideal for us as it was close to our son's house and had easy access to restaurants, gas stations, and Target. The front desk staff was friendly and efficient, making our stay enjoyable.

The menu for breakfast could be improved by offering more variety.

Spacious room, comfy bed, clean, self-service breakfast, good shower, friendly staff.

Nothing I didn't like to be fair.

Attractive and well-appointed room, helpful maintenance staff, nice location near restaurants, clean and quiet hotel, early check-in availability.

Could not be improved in any way.

Great for families with children with immediate check-in and early breakfast. Rested well after a long flight.

Felt privileged, everything was taken care of.

We loved this place! It was conveniently located in the western suburbs near shopping and restaurants. Everything we needed was close by, and we even discovered a great restaurant next door. The staff was wonderful, from management down to the housekeeping team. The amenities were fantastic, including ironing facilities, air conditioning, and tea and coffee making facilities. We appreciated the flat-screen TV and free local telephone calls, too. The continental breakfast was tasty and plentiful, and we loved the bar/lounge area. The leisure spa and wellness centre were top-notch, and we enjoyed the fitness centre and golf course.

We highly recommend this hotel to anyone.

Spacious rooms with comfortable beds. Clean facilities and friendly, professional staff. Delicious breakfast options. Convenient location near a historic shopping district and restaurants.

I had a great stay at this hotel! the prices were reasonable, especially considering the value for money. The room I stayed in was clean and well-maintained, with all the necessary amenities like a coffee machine, fridge, and microwave. I also loved the fact that there was a hot tub on the same floor as my room, which was a convenient and relaxing feature. The staff was helpful and friendly, making my stay even more enjoyable. Lastly, the breakfast included in the rate had a wide variety of options, ensuring that there was something for everyone's taste.

Everything was perfect!

The best aspects of my stay were the convenient location and the delicious complimentary breakfast. The hotel was situated very close to my workplace, which made my daily commute a breeze. Additionally, the breakfast provided by the hotel was not only tasty but also plentiful, ensuring that I had a satisfying start to my day. Moreover, I appreciated the staff's willingness to go above and beyond to accommodate guests' needs and their attention to cleanliness, ensuring that the rooms were spotless and free from any worries of bedbugs.

One negative aspect was the inconvenience of leaving the hotel to go north due to the location's proximity to transportation hubspots. Often, I had to turn south and find another parking lot to turn around, which was time-consuming and frustrating.

This hotel was a great value for my money. The room was clean and cozy, with all the amenities I needed like a coffee maker, blow dryer, and ironing board. The location was peaceful and the staff was kind and helpful.

Breakfast items could be improved by providing larger bottles of shampoo and conditioner for guests with longer hair.

The hotel had a friendly and welcoming staff, always ready to assist with any queries. The rooms were recently renovated and had a modern and attractive design. The breakfast offered a wide variety of options to choose from, ensuring a satisfying start to the day. Additionally, the hotel provided rooms with exterior doors and laminate flooring, which was convenient for guests traveling with pets.

The rooms felt a bit stuffy and cramped, which made it slightly uncomfortable to relax in. Furthermore, there were issues with cleanliness, such as stained bedding and a poorly maintained shower head.

Convenient location near various amenities including an office supply store, banking, and dining options. Clean and updated rooms with ample pillows and a nice TV. The breakfast spread offers a variety of options including delicious eggs and waffles. Friendly and helpful staff with thoughtful gestures such as pre-packed breakfasts for early departures. Modern and chic interior decor creates a pleasant ambience.

My partner and I recently stayed at Best Western in Naperville for a weekend getaway. The staff was incredibly friendly and accommodating. They went above and beyond to fulfill our requests, even providing pre-packed meals for our early departure. The hotel's modern and clean decor, particularly the mid-century modern style, was a pleasant surprise. The rooms were simple yet stylish, with comfortable bedding and updated bathrooms. The complimentary breakfast had a wide variety of options, including waffles, pancakes, and a selection of pastries. The hotel's location right off I-88 made it convenient for travelers like us, and the nearby historic shopping district was a great place to explore.

Our stay at the hotel was great value for money. The room was clean and the staff were friendly and accommodating. The location was convenient for both my conference and nearby shops, making it easy for my wife to explore. The hotel also provided us with an extra blanket and a crib for our little one.

The morning meal could have been improved. The gravy tasted like it came from a can and the bacon had a strange, artificial taste to it.